SCANNED
Jun 10, 2026, 4:02 AM
VISIBILITY
Public
Rescan Report
Share Report
Copy Report Link
SCANNED
Jun 10, 2026, 4:02:47 AMJun 10, 2026, 4:02 AM
VISIBILITY
Public
Rescan Report
Share Report
Copy Report Link
Export Report
64/100
OVERALL SCORE
Level 3, Bot-Aware
Moderate readiness for AI agents
- AI Discoverability 35 out of 100
- Agent Ease of Use 6 out of 100
- Security & Trust 80 out of 100
- GEO, AIO and AEO 74 out of 100
- SEO 92 out of 100
- Performance and Accessibility 98 out of 100
What AI sees of your website
AI-Powered CX | Genesys Cloud
Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.
Next step
Turn this report into a fix workflow
25 failed checks are ready to move into MCP or CLI remediation. Generate a repair prompt, connect the scanner to your coding agent, or open the integration docs before your next rescan.
| Metric | Score | Status | Passed | Failed | Warning | Evidence |
|---|---|---|---|---|---|---|
| AI Discoverability | 35 | Priority fix | 6 | 16 | 1 | View details |
| Discoverability | 57 | Needs work | 4 | 5 | 0 | View details |
| Content Readiness | 38 | Priority fix | 2 | 7 | 1 | View details |
| Bot Access Control | 0 | Priority fix | 0 | 4 | 0 | View details |
| Agent Ease of Use | 6 | Priority fix | 4 | 29 | 3 | View details |
| API | 0 | Priority fix | 0 | 6 | 0 | View details |
| Auth | Not Applicable | Not Applicable | 0 | 7 | 0 | View details |
| MCP | 13 | Priority fix | 0 | 6 | 2 | View details |
| Skill Discovery | 5 | Priority fix | 0 | 10 | 1 | View details |
| Agent Commerce | Not Applicable | Not Applicable | 4 | 0 | 0 | |
| GEO, AIO and AEO | 74 | Needs work | 5 | 2 | 12 | View details |
| GEO Readiness | 84 | Mostly ready | 1 | 0 | 4 | |
| AIO Readiness | 75 | Mostly ready | 3 | 1 | 3 | View details |
| AEO Readiness | 62 | Needs work | 1 | 1 | 5 | View details |
| SEO | 92 | Strong | 10 | 1 | 0 | View details |
| SEO | 92 | Strong | 10 | 1 | 0 | View details |
| Security & Trust | 80 | Mostly ready | 8 | 1 | 0 | View details |
| Security & Trust | 80 | Mostly ready | 4 | 1 | 0 | View details |
| AI Training Exposure | Not Applicable | Not Applicable | 4 | 0 | 0 | |
| Performance and Accessibility | 98 | Strong | 23 | 1 | 1 | View details |
| Performance | 99 | Strong | 16 | 1 | 1 | View details |
| Accessibility | 95 | Strong | 7 | 0 | 0 |
Prioritized recommendations
Issues ranked by score impact
43 items need attention
Security & TrustSecurity & TrustEstablished
Content-Security-Policy
Content-Security-Policy is missing or incomplete.
100 Fail
Security & TrustSecurity & TrustEstablished
Content-Security-Policy
Content-Security-Policy is missing or incomplete.
100 Fail
Needs attention
Content-Security-Policy
01
Issue
Content-Security-Policy is missing or incomplete.
02
Why it matters
Content Security Policy limits where scripts, styles, frames, and connections can load from, reducing the impact of injection bugs.
Check name
Content-Security-Policy
Score
0/100
Status
fail
Category
Security & Trust
Maturity
Established
Goal
Constrain script, style, frame, and resource loading with a Content-Security-Policy header.
Result
Content-Security-Policy is missing or incomplete.
Evidence
{
"header": "content-security-policy",
"value": "default-src * 'unsafe-inline' 'unsafe-eval' data: blob:; frame-ancestors 'self' https://*.genesys.com https://*.genesyscsdt.com https://*.genesyscsdteng.com https://*.genesys.cloud https://resources.genesys.com https://*.seismic.com https://genesys.seismic.com https://know.genesys.com https://help.genesys.com https://*.contentsquare.net https://apps.mypurecloud.com https://genesys.lightning.force.com https://genesys.file.force.com;"
}Agent Ease of UseAPIEstablished
API Catalog
API Catalog failed at "Fetch API catalog".
50 Fail
Agent Ease of UseAPIEstablished
API Catalog
API Catalog failed at "Fetch API catalog".
50 Fail
Needs attention
API Catalog
01
Issue
The API catalog endpoint did not return HTTP 2xx.
02
Why it matters
API catalogs help agents find service descriptions, documentation, and status resources without guessing API entry points.
Check name
API Catalog
Score
0/100
Status
fail
Category
API
Maturity
Established
Goal
Publish an API catalog for automated API discovery using RFC 9727.
Result
API Catalog failed at "Fetch API catalog".
Validation steps
Fetch API catalog
The API catalog endpoint did not return HTTP 2xx.
Validate RFC 9727 linkset
Response is not valid JSON.
Fetch advertised API catalog targets
API Catalog did not expose any same-origin hrefs to validate.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch API catalog",
"status": "fail",
"evidence": {
"statusCode": 404,
"contentType": "text/html; charset=UTF-8"
},
"issue": "The API catalog endpoint did not return HTTP 2xx.",
"howToFix": "Publish /.well-known/api-catalog."
},
{
"id": "validate",
"title": "Validate RFC 9727 linkset",
"status": "fail",
"evidence": {
"valid": false,
"compatibleContentType": false,
"issue": "Response is not valid JSON.",
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
"issue": "Response is not valid JSON.",
"howToFix": "Use application/linkset+json with service-desc, service-doc, and status relations that each include href."
},
{
"id": "target-validation",
"title": "Fetch advertised API catalog targets",
"status": "fail",
"evidence": {
"checked": [],
"failures": [
{
"reason": "No same-origin API catalog hrefs were available to fetch."
}
]
},
"issue": "API Catalog did not expose any same-origin hrefs to validate.",
"howToFix": "Make each same-origin API catalog href reachable and serve the advertised media type."
}
]
}Agent Ease of UseAPIEstablished
OpenAPI discovery
OpenAPI discovery failed at "Find valid OpenAPI document".
50 Fail
Agent Ease of UseAPIEstablished
OpenAPI discovery
OpenAPI discovery failed at "Find valid OpenAPI document".
50 Fail
Needs attention
OpenAPI discovery
01
Issue
OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.
02
Why it matters
OpenAPI documents let agents understand available operations, schemas, authentication, and request formats before calling an API.
Check name
OpenAPI discovery
Score
0/100
Status
fail
Category
API
Maturity
Established
Goal
Publish a valid OpenAPI or Swagger document for API discovery.
Result
OpenAPI discovery failed at "Find valid OpenAPI document".
Validation steps
Find valid OpenAPI document
OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Find valid OpenAPI document",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/openapi.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/openapi.yaml",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/swagger.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/swagger.yaml",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/api/openapi.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/api/swagger.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
{
"path": "/docs/openapi.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"valid": false,
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"compatibleContentType": false,
"format": "yaml",
"version": "",
"pathCount": 0,
"operationCount": 0,
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
}
]
},
"issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
"howToFix": "Publish a valid OpenAPI 3.x or Swagger 2.0 JSON/YAML document with info, paths, operations, and responses."
}
]
}AI DiscoverabilityBot Access ControlEstablished
AI bot rules in robots.txt
AI bot rules in robots.txt is missing or incomplete.
33 Fail
AI DiscoverabilityBot Access ControlEstablished
AI bot rules in robots.txt
AI bot rules in robots.txt is missing or incomplete.
33 Fail
Needs attention
AI bot rules in robots.txt
01
Issue
No specific User-agent rules found for major AI crawlers (GPTBot, ClaudeBot, etc.) in robots.txt.
02
Why it matters
Explicit AI bot rules reduce ambiguity for crawler operators and make training, indexing, or retrieval access policy auditable.
Check name
AI bot rules in robots.txt
Score
0/100
Status
fail
Category
Bot Access Control
Maturity
Established
Goal
Add User-agent rules for AI crawlers like GPTBot, Claude-Web, and others.
Result
AI bot rules in robots.txt is missing or incomplete.
Evidence
{
"expectedBots": [
"GPTBot",
"ChatGPT-User",
"ClaudeBot",
"Claude-Web",
"Anthropic-AI",
"Google-Extended",
"PerplexityBot",
"CCBot",
"Applebot-Extended",
"Meta-ExternalAgent",
"Bytespider",
"Amazonbot",
"Cohere-AI"
],
"configuredBots": []
}AI DiscoverabilityBot Access ControlInformational
Content Signal
Content Signal is missing or incomplete.
33 Fail
AI DiscoverabilityBot Access ControlInformational
Content Signal
Content Signal is missing or incomplete.
33 Fail
Needs attention
Content Signal
01
Issue
No Content Signal found in robots.txt
02
Why it matters
Content Signal provides a machine-readable way to communicate AI usage preferences where participating crawlers look for policy.
Check name
Content Signal
Score
0/100
Status
fail
Category
Bot Access Control
Maturity
Informational
Goal
Declare AI content usage preferences with Content Signal in robots.txt.
Result
Content Signal is missing or incomplete.
Evidence
{
"signals": [],
"ai-train": false,
"search": false,
"ai-input": false
}AI DiscoverabilityDiscoverabilityEstablished
FAQPage schema
FAQPage schema is missing or incomplete.
33 Fail
AI DiscoverabilityDiscoverabilityEstablished
FAQPage schema
FAQPage schema is missing or incomplete.
33 Fail
Needs attention
FAQPage schema
01
Issue
FAQ content was detected but no FAQPage schema was found.
02
Why it matters
FAQPage schema lets agents extract visible question-and-answer content cleanly and avoid guessing which text is an answer.
Check name
FAQPage schema
Score
0/100
Status
fail
Category
Discoverability
Maturity
Established
Goal
Expose question-and-answer content in FAQPage structured data when FAQs are present.
Result
FAQPage schema is missing or incomplete.
Evidence
{
"found": false,
"visibleFaq": true,
"allTypes": [
"Organization",
"WebPage",
"WebSite"
]
}AI DiscoverabilityDiscoverabilityEstablished
High-value schema types
High-value schema types is missing or incomplete.
33 Fail
AI DiscoverabilityDiscoverabilityEstablished
High-value schema types
High-value schema types is missing or incomplete.
33 Fail
Needs attention
High-value schema types
01
Issue
No high-value schema types (e.g. Article, Product, Service) were found.
02
Why it matters
High-value schema types tell agents whether a page is an article, product, event, service, or other actionable content type.
Check name
High-value schema types
Score
0/100
Status
fail
Category
Discoverability
Maturity
Established
Goal
Use schema types that describe the page's primary content or offering.
Result
High-value schema types is missing or incomplete.
Evidence
{
"found": [],
"expected": [
"Article",
"BlogPosting",
"NewsArticle",
"Product",
"SoftwareApplication",
"FAQPage",
"LocalBusiness",
"VideoObject",
"HowTo",
"Event",
"Course",
"Review",
"Service"
],
"allTypes": [
"Organization",
"WebPage",
"WebSite"
]
}AI DiscoverabilityDiscoverabilityEstablished
Link headers
Link headers failed at "Find useful Link headers".
33 Fail
AI DiscoverabilityDiscoverabilityEstablished
Link headers
Link headers failed at "Find useful Link headers".
33 Fail
Needs attention
Link headers
01
Issue
No useful agent discovery Link headers were found.
02
Why it matters
Link headers let automated clients discover API catalogs, documentation, and machine-readable alternates without parsing page markup first.
Check name
Link headers
Score
0/100
Status
fail
Category
Discoverability
Maturity
Established
Goal
Include Link response headers for agent discovery using RFC 8288.
Result
Link headers failed at "Find useful Link headers".
Validation steps
Find useful Link headers
No useful agent discovery Link headers were found.
Fetch same-origin Link header targets
Link headers did not expose any same-origin targets to validate.
Evidence
{
"failedStep": "presence",
"steps": [
{
"id": "presence",
"title": "Find useful Link headers",
"status": "fail",
"evidence": {
"links": []
},
"issue": "No useful agent discovery Link headers were found.",
"howToFix": "Expose useful Link headers such as rel=\"api-catalog\", rel=\"service-doc\", and rel=\"service-desc\"."
},
{
"id": "target-validation",
"title": "Fetch same-origin Link header targets",
"status": "fail",
"evidence": {
"checked": [],
"failures": [
{
"reason": "No same-origin Link header targets were available to fetch."
}
]
},
"issue": "Link headers did not expose any same-origin targets to validate.",
"howToFix": "Make each same-origin Link href reachable and serve the advertised media type."
}
]
}AI DiscoverabilityBot Access ControlInformational
Web Bot Auth request signing
Web Bot Auth request signing failed at "Fetch to find resource".
33 Fail
AI DiscoverabilityBot Access ControlInformational
Web Bot Auth request signing
Web Bot Auth request signing failed at "Fetch to find resource".
33 Fail
Needs attention
Web Bot Auth request signing
01
Issue
Web Bot Auth request signing was not found at the expected path.
02
Why it matters
Web Bot Auth discovery lets servers and clients find signing keys for bot identity workflows based on HTTP Message Signatures.
Check name
Web Bot Auth request signing
Score
0/100
Status
fail
Category
Bot Access Control
Maturity
Informational
Goal
Advertise HTTP Message Signatures keys when this site operates signed bot clients or supports Web Bot Auth workflows.
Result
Web Bot Auth request signing failed at "Fetch to find resource".
Validation steps
Fetch to find resource
Web Bot Auth request signing was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/http-message-signatures-directory",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016235
}
]
},
"issue": "Web Bot Auth request signing was not found at the expected path.",
"howToFix": "If publishing Web Bot Auth keys, return a JSON key directory with a non-empty keys array and the draft media type."
}
]
}AI DiscoverabilityContent ReadinessEmerging recommendation
llms.txt
llms.txt failed at "Fetch to find resource".
25 Fail
AI DiscoverabilityContent ReadinessEmerging recommendation
llms.txt
llms.txt failed at "Fetch to find resource".
25 Fail
Needs attention
llms.txt
01
Issue
llms.txt was not found at the expected path.
02
Why it matters
llms.txt gives language-model clients a concise, curated summary of important site context and links before they crawl broadly.
Check name
llms.txt
Score
0/100
Status
fail
Category
Content Readiness
Maturity
Emerging recommendation
Goal
Publish llms.txt to summarize agent-readable site guidance.
Result
llms.txt failed at "Fetch to find resource".
Validation steps
Fetch to find resource
llms.txt was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/llms.txt",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016162
},
{
"path": "/llms-full.txt",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016172
}
]
},
"issue": "llms.txt was not found at the expected path.",
"howToFix": "Publish /llms.txt as Markdown with a clear title, concise site summary, and useful links for agents."
}
]
}AI DiscoverabilityContent ReadinessEstablished
Markdown negotiation
Markdown negotiation failed at "Markdown content type".
25 Fail
AI DiscoverabilityContent ReadinessEstablished
Markdown negotiation
Markdown negotiation failed at "Markdown content type".
25 Fail
Needs attention
Markdown negotiation
01
Issue
Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.
02
Why it matters
Markdown negotiation gives agents a cleaner representation of page content while preserving normal HTML for browsers.
Check name
Markdown negotiation
Score
0/100
Status
fail
Category
Content Readiness
Maturity
Established
Goal
Return HTML responses as markdown when agents request it.
Result
Markdown negotiation failed at "Markdown content type".
Validation steps
Markdown content type
Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.
Vary: Accept header
Markdown negotiation is missing Vary: Accept; current Vary header is "Accept-Encoding".
Structured Markdown body
Markdown response is missing a heading.
Evidence
{
"failedStep": "content-type",
"steps": [
{
"id": "content-type",
"title": "Markdown content type",
"status": "fail",
"evidence": {
"statusCode": 200,
"contentType": "text/html; charset=UTF-8"
},
"issue": "Content-Type \"text/html; charset=UTF-8\" does not indicate Markdown when requested with Accept: text/markdown.",
"howToFix": "Return Content-Type: text/markdown; charset=utf-8 for requests with Accept: text/markdown."
},
{
"id": "vary-accept",
"title": "Vary: Accept header",
"status": "fail",
"evidence": {
"vary": "Accept-Encoding"
},
"issue": "Markdown negotiation is missing Vary: Accept; current Vary header is \"Accept-Encoding\".",
"howToFix": "Add Vary: Accept on negotiated Markdown responses so shared caches keep HTML and Markdown variants separate."
},
{
"id": "markdown-content",
"title": "Structured Markdown body",
"status": "fail",
"evidence": {
"valid": false,
"hasHeading": false,
"wordCount": 129362,
"excerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head><meta charset=\"UTF-8\" /><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]now",
"issue": "Markdown response is missing a heading."
},
"issue": "Markdown response is missing a heading.",
"howToFix": "Return Markdown with at least one heading and substantive page content, including useful links or instructions for agents."
}
]
}Agent Ease of UseMCPEmerging recommendation
MCP Server Card
MCP Server Card failed at "Fetch to find resource".
25 Fail
Agent Ease of UseMCPEmerging recommendation
MCP Server Card
MCP Server Card failed at "Fetch to find resource".
25 Fail
Needs attention
MCP Server Card
01
Issue
MCP Server Card was not found at the expected path.
02
Why it matters
MCP Server Cards help agents discover server transports, capabilities, and protocol details before opening an MCP session.
Check name
MCP Server Card
Score
0/100
Status
fail
Category
MCP
Maturity
Emerging recommendation
Goal
Publish an MCP Server Card for agent discovery.
Result
MCP Server Card failed at "Fetch to find resource".
Validation steps
Fetch to find resource
MCP Server Card was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/mcp/server-card.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016208
},
{
"path": "/.well-known/mcp/server-cards.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016210
},
{
"path": "/.well-known/mcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016185
}
]
},
"issue": "MCP Server Card was not found at the expected path.",
"howToFix": "Publish an MCP server card with valid transports and make each advertised local endpoint answer an MCP initialize request."
}
]
}Agent Ease of UseMCPEmerging recommendation
mcp.json
mcp.json failed at "Fetch to find resource".
25 Fail
Agent Ease of UseMCPEmerging recommendation
mcp.json
mcp.json failed at "Fetch to find resource".
25 Fail
Needs attention
mcp.json
01
Issue
mcp.json was not found at the expected path.
02
Why it matters
MCP clients need trustworthy server metadata, protocol version, transport details, and capability hints before connecting to a remote MCP server.
Check name
mcp.json
Score
0/100
Status
fail
Category
MCP
Maturity
Emerging recommendation
Goal
Expose a stable MCP server metadata document that points agents to the site's MCP endpoint.
Result
mcp.json failed at "Fetch to find resource".
Validation steps
Fetch to find resource
mcp.json was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/mcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016162
},
{
"path": "/.well-known/mcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016184
},
{
"path": "/.well-known/mcp/server-card.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016597
}
]
},
"issue": "mcp.json was not found at the expected path.",
"howToFix": "Publish mcp.json or an MCP server card with serverInfo, protocolVersion, transport endpoint, and capabilities."
}
]
}AI DiscoverabilityContent ReadinessEstablished
Semantic HTML
Semantic HTML is missing or incomplete.
25 Fail
AI DiscoverabilityContent ReadinessEstablished
Semantic HTML
Semantic HTML is missing or incomplete.
25 Fail
Needs attention
Semantic HTML
01
Issue
Semantic HTML is incomplete: missing <main> landmark; 1 buttons missing accessible names; 0/10 applicable form inputs have autocomplete attributes (10 missing).
Details
02
Why it matters
Semantic HTML gives browsers, assistive technology, search systems, and agents reliable landmarks, headings, controls, form semantics, and image context.
Check name
Semantic HTML
Score
0/100
Status
fail
Category
Content Readiness
Maturity
Established
Goal
Expose readable page structure through semantic HTML and accessible controls.
Result
Semantic HTML is missing or incomplete.
Evidence
{
"main": false,
"nav": true,
"footer": true,
"meaningfulH1": true,
"headingOrder": true,
"accessibleLinks": true,
"accessibleButtons": false,
"imageAltCoverage": true,
"formAutocompleteCoverage": false,
"details": {
"inaccessibleLinks": [],
"inaccessibleButtons": [
"<button type=\"button\" class=\"btn btn-white bg-video-control small inactive\"></button>"
],
"missingAutocompleteInputs": [
"<input type=\"email\" class=\"form-control el_field elq-item-input cb_available required\" name=\"secondaryEmailAddress1\" id=\"fe644\" value placeholder=\"Please provide your work email\">",
"<input type=\"email\" class=\"form-control el_field elq-item-input required\" name=\"emailAddress\" id=\"fe192\" value aria-label=\"Work Email\" placeholder=\"Work Email\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"firstName\" id=\"fe190\" value placeholder=\"First Name\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required\" name=\"lastName\" id=\"fe191\" value placeholder=\"Last Name\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"company\" id=\"fe193\" value placeholder=\"Company Name\">",
"<input type=\"tel\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"busPhone\" id=\"fe215\" value placeholder=\"Telephone\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"website1\" id=\"fe801\" value placeholder=\"Your Website\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"city\" id=\"fe226\" value placeholder=\"City\">",
"<input type=\"text\" class=\"form-control el_field elq-item-input cb_available required eloq_ppe\" name=\"title\" id=\"fe220\" value placeholder=\"Job Title\">",
"<input type=\"text\" class=\"honeypp\" name=\"honeypp\" id=\"honeypp\" value>"
],
"imagesMissingAlt": [
"<img width=\"1920\" height=\"1080\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201920%201080'%3E%3C/svg%3E\" data-lazy-src=\"/media/VISA-Youtube-Thumbnail.webp\">",
"<img width=\"1920\" height=\"1080\" class=\"media\" src=\"/media/VISA-Youtube-Thumbnail.webp\">",
"<img width=\"284\" height=\"155\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20284%20155'%3E%3C/svg%3E\" data-lazy-src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\">",
"<img width=\"284\" height=\"155\" class=\"media\" src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\">",
"<img width=\"1648\" height=\"1056\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%201648%201056'%3E%3C/svg%3E\" data-lazy-src=\"/media/megamenu-resource_thumbnail.webp\">",
"<img width=\"1648\" height=\"1056\" class=\"media\" src=\"/media/megamenu-resource_thumbnail.webp\">",
"<img width=\"294\" height=\"185\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20294%20185'%3E%3C/svg%3E\" data-lazy-src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\">",
"<img width=\"294\" height=\"185\" class=\"media\" src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\">"
],
"skippedHeadingLevels": []
},
"counts": {
"h1": 1,
"headings": 23,
"links": 173,
"inaccessibleLinks": 0,
"buttons": 5,
"inaccessibleButtons": 1,
"images": 102,
"imagesWithAlt": 94,
"autocompleteInputs": 10,
"inputsWithAutocomplete": 0,
"missingAutocompleteInputs": 10
}
}Agent Ease of UseMCPInformational
WebMCP manifest
WebMCP manifest failed at "Fetch to find resource".
25 Fail
Agent Ease of UseMCPInformational
WebMCP manifest
WebMCP manifest failed at "Fetch to find resource".
25 Fail
Needs attention
WebMCP manifest
01
Issue
WebMCP manifest was not found at the expected path.
02
Why it matters
A WebMCP manifest advertises browser-exposed tools declaratively so agents can understand available site actions before invoking them.
Check name
WebMCP manifest
Score
0/100
Status
fail
Category
MCP
Maturity
Informational
Goal
Publish a WebMCP manifest for declarative browser tool discovery when using the draft manifest convention.
Result
WebMCP manifest failed at "Fetch to find resource".
Validation steps
Fetch to find resource
WebMCP manifest was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/webmcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016191
},
{
"path": "/webmcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016168
},
{
"path": "/mcp.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016549
}
]
},
"issue": "WebMCP manifest was not found at the expected path.",
"howToFix": "Keep declarative WebMCP manifest discovery informational until the manifest shape stabilizes; validate tools if you publish one."
}
]
}Agent Ease of UseSkill DiscoveryEmerging recommendation
A2A Agent Card
A2A Agent Card failed at "Fetch to find resource".
20 Fail
Agent Ease of UseSkill DiscoveryEmerging recommendation
A2A Agent Card
A2A Agent Card failed at "Fetch to find resource".
20 Fail
Needs attention
A2A Agent Card
01
Issue
A2A Agent Card was not found at the expected path.
02
Why it matters
A2A Agent Cards let compatible clients discover agent skills, input and output modes, and the endpoint used to invoke those skills.
Check name
A2A Agent Card
Score
0/100
Status
fail
Category
Skill Discovery
Maturity
Emerging recommendation
Goal
Publish an agent card so A2A-compatible clients can discover capabilities.
Result
A2A Agent Card failed at "Fetch to find resource".
Validation steps
Fetch to find resource
A2A Agent Card was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/agent-card.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016200
},
{
"path": "/.well-known/a2a/agent-card.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016206
},
{
"path": "/agent-card.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016176
}
]
},
"issue": "A2A Agent Card was not found at the expected path.",
"howToFix": "Publish an A2A Agent Card with required skill details and make the advertised url answer A2A JSON-RPC requests."
}
]
}Agent Ease of UseSkill DiscoveryEmerging recommendation
Agent Skills index
Agent Skills index failed at "Fetch to find resource".
20 Fail
Agent Ease of UseSkill DiscoveryEmerging recommendation
Agent Skills index
Agent Skills index failed at "Fetch to find resource".
20 Fail
Needs attention
Agent Skills index
01
Issue
Agent Skills index was not found at the expected path.
02
Why it matters
An Agent Skills index lets clients find task-specific SKILL.md documents that describe how to use site capabilities correctly.
Check name
Agent Skills index
Score
0/100
Status
fail
Category
Skill Discovery
Maturity
Emerging recommendation
Goal
Publish an agent skills discovery index.
Result
Agent Skills index failed at "Fetch to find resource".
Validation steps
Fetch to find resource
Agent Skills index was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/agent-skills/index.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016214
},
{
"path": "/.well-known/skills/index.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016202
}
]
},
"issue": "Agent Skills index was not found at the expected path.",
"howToFix": "Publish an index with a non-empty skills array and reachable SKILL.md URLs."
}
]
}Agent Ease of UseSkill DiscoveryEmerging recommendation
agent.json
agent.json failed at "Fetch to find resource".
20 Fail
Agent Ease of UseSkill DiscoveryEmerging recommendation
agent.json
agent.json failed at "Fetch to find resource".
20 Fail
Needs attention
agent.json
01
Issue
agent.json was not found at the expected path.
02
Why it matters
agent.json is an emerging machine-readable manifest for declaring what a website does, how agents authenticate, and which actions or protocols are available.
Check name
agent.json
Score
0/100
Status
fail
Category
Skill Discovery
Maturity
Emerging recommendation
Goal
Publish the singular Agent Web Protocol agent.json manifest without confusing it with the separate agents.json directory convention.
Result
agent.json failed at "Fetch to find resource".
Validation steps
Fetch to find resource
agent.json was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/agent.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016190
},
{
"path": "/agent.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016166
}
]
},
"issue": "agent.json was not found at the expected path.",
"howToFix": "Publish agent.json with awp_version, domain, intent, and typed actions that point to real same-origin API or protocol endpoints."
}
]
}Agent Ease of UseSkill DiscoveryInformational
agents.json
agents.json failed at "Fetch to find resource".
20 Fail
Agent Ease of UseSkill DiscoveryInformational
agents.json
agents.json failed at "Fetch to find resource".
20 Fail
Needs attention
agents.json
01
Issue
agents.json was not found at the expected path.
02
Why it matters
agents.json gives clients a simple directory of agent-facing capabilities and contacts when a site chooses to advertise them.
Check name
agents.json
Score
0/100
Status
fail
Category
Skill Discovery
Maturity
Informational
Goal
Publish an agents.json directory for agent-facing capabilities and contacts when using this convention.
Result
agents.json failed at "Fetch to find resource".
Validation steps
Fetch to find resource
agents.json was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/agents.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016580
},
{
"path": "/agents.json",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016166
}
]
},
"issue": "agents.json was not found at the expected path.",
"howToFix": "If this site uses agents.json, publish JSON with an agents array containing name and url for each agent."
}
]
}AI DiscoverabilityContent ReadinessEstablished
Content freshness signals
Content freshness signals is partially implemented.
19 Warning
AI DiscoverabilityContent ReadinessEstablished
Content freshness signals
Content freshness signals is partially implemented.
19 Warning
Needs attention
Content freshness signals
01
Issue
Content freshness signals are incomplete: missing dateModified/datePublished in JSON-LD; missing meta or <time> freshness tags.
02
Why it matters
Freshness signals help agents decide whether content is current enough to cite, summarize, or compare against newer sources.
Check name
Content freshness signals
Score
25/100
Status
warning
Category
Content Readiness
Maturity
Established
Goal
Expose modified and published dates for freshness-aware retrieval and ranking.
Result
Content freshness signals is partially implemented.
Evidence
{
"lastModified": "Tue, 09 Jun 2026 22:10:38 GMT",
"schemaDates": [],
"metaDateCount": 0,
"timeDateCount": 0
}Agent Ease of UseSkill DiscoveryEmerging recommendation
DNS-AID Agent Discovery
DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".
15 Fail
Agent Ease of UseSkill DiscoveryEmerging recommendation
DNS-AID Agent Discovery
DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".
15 Fail
Needs attention
DNS-AID Agent Discovery
01
Issue
No DNS-AID entrypoint records were found under _agents.
02
Why it matters
DNS-AID lets agents discover index, A2A, and other agent entrypoints before fetching HTTP metadata, while DNSSEC can authenticate the discovery zone.
Check name
DNS-AID Agent Discovery
Score
25/100
Status
fail
Category
Skill Discovery
Maturity
Emerging recommendation
Goal
Publish DNS for AI Discovery records under _agents for DNS-based agent entrypoint discovery.
Result
DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".
Validation steps
Resolve DNS-AID SVCB/HTTPS records
No DNS-AID entrypoint records were found under _agents.
Validate alpn and endpoint parameters
Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint.
Check DNSSEC material
DNSSEC material was not visible for the hostname or parent zone from this resolver.
Evidence
{
"failedStep": "svcb-https-records",
"steps": [
{
"id": "svcb-https-records",
"title": "Resolve DNS-AID SVCB/HTTPS records",
"status": "fail",
"evidence": {
"hostname": "www.genesys.com",
"probes": [
{
"name": "_index._agents.www.genesys.com",
"found": false,
"recordCount": 1,
"records": [],
"hasAlpn": false,
"hasEndpoint": false
},
{
"name": "_a2a._agents.www.genesys.com",
"found": false,
"recordCount": 1,
"records": [],
"hasAlpn": false,
"hasEndpoint": false
}
]
},
"issue": "No DNS-AID entrypoint records were found under _agents.",
"howToFix": "Publish ServiceMode SVCB/HTTPS records such as _index._agents.example.com or _a2a._agents.example.com."
},
{
"id": "service-params",
"title": "Validate alpn and endpoint parameters",
"status": "informational",
"evidence": {
"discovered": []
},
"howToFix": "Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint."
},
{
"id": "dnssec",
"title": "Check DNSSEC material",
"status": "warning",
"evidence": {
"hasDnssecMaterial": false,
"checked": [
{
"name": "www.genesys.com",
"dnssecTypes": [],
"dnssecRecordCount": 0
},
{
"name": "genesys.com",
"dnssecTypes": [],
"dnssecRecordCount": 0
}
]
},
"issue": "DNSSEC material was not visible for the hostname or parent zone from this resolver.",
"howToFix": "Sign the public discovery zone with DNSSEC so validating resolvers can return authenticated data."
}
]
}Agent Ease of UseMCPInformational
WebMCP
WebMCP has a validation warning at "Validate WebMCP declarative annotation quality".
13 Warning
Agent Ease of UseMCPInformational
WebMCP
WebMCP has a validation warning at "Validate WebMCP declarative annotation quality".
13 Warning
Needs attention
WebMCP
01
Issue
WebMCP declarative annotations need fixes.
Details
02
Why it matters
WebMCP can expose page context and actions directly through the browser, giving agents safer structured hooks than screen scraping alone.
Check name
WebMCP
Score
50/100
Status
warning
Category
MCP
Maturity
Informational
Goal
Support WebMCP to expose site tools to AI agents via the browser.
Result
WebMCP has a validation warning at "Validate WebMCP declarative annotation quality".
Validation steps
Detect data-mcp-tool annotations
No data-mcp-tool attributes were found on interactive elements.
Detect WebMCP declarative tags
No elements found with tool-name or tool-description attributes.
Validate WebMCP declarative annotation quality
WebMCP declarative annotations need fixes.
WebMCP declarative annotation issues
<input name="secondaryEmailAddress1"> is missing tool-param-description.<select> is missing a name attribute.<select> is missing a label.<select> is missing tool-param-description.<input name="emailAddress"> is missing tool-param-description.<input name="firstName"> is missing tool-param-description.<input name="lastName"> is missing tool-param-description.<select name="jobLevel1"> is missing tool-param-description.<select name="jobFunction1"> is missing tool-param-description.<input name="company"> is missing tool-param-description.<input name="busPhone"> is missing tool-param-description.<select name="country"> is missing tool-param-description.<select name="stateProv"> is missing tool-param-description.<input name="website1"> is missing tool-param-description.<input name="city"> is missing tool-param-description.<input name="title"> is missing tool-param-description.<select name="industry1"> is missing tool-param-description.<select name="levelofInterest1"> is missing tool-param-description.<select name="numberofAgentsForm1"> is missing tool-param-description.<textarea name="noteCreator1"> is missing tool-param-description.<select name="reusableField01Value"> is missing tool-param-description.<input name="explicitConsentEmailPhone"> is missing tool-param-description.<input name="contactMe"> is missing tool-param-description.<input name="honeypp"> is missing a label.<input name="honeypp"> is missing tool-param-description.
Detect WebMCP imperative API usage
navigator.modelContext.provideContext(), navigator.modelContext.registerTool(), or other imperative signals were not detected in rendered browser state.
Detect WebMCP browser navigator injection
navigator.modelContext was not detected in the rendered browser page.
Interactive surface coverage
Only 0% of interactive surfaces are annotated.
Evidence
{
"failedStep": "declarative-annotation-quality",
"steps": [
{
"id": "data-mcp-tool-attributes",
"title": "Detect data-mcp-tool annotations",
"status": "informational",
"evidence": {
"dataMcpToolCount": 0,
"dataMcpTools": []
},
"issue": "No data-mcp-tool attributes were found on interactive elements.",
"howToFix": "Add data-mcp-tool attributes to high-value forms, buttons, and links so generic MCP-aware tooling can identify intended actions."
},
{
"id": "declarative-tags",
"title": "Detect WebMCP declarative tags",
"status": "informational",
"evidence": {
"totalForms": 1,
"formsWithTags": 0,
"totalInteractive": 201,
"interactiveWithTags": 0,
"totalCount": 202,
"taggedCount": 0,
"dataMcpToolCount": 0,
"dataMcpTools": [],
"coverage": 0,
"annotationIssues": [
"<input name=\"secondaryEmailAddress1\"> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing a label.",
"<select> is missing tool-param-description.",
"<input name=\"emailAddress\"> is missing tool-param-description.",
"<input name=\"firstName\"> is missing tool-param-description.",
"<input name=\"lastName\"> is missing tool-param-description.",
"<select name=\"jobLevel1\"> is missing tool-param-description.",
"<select name=\"jobFunction1\"> is missing tool-param-description.",
"<input name=\"company\"> is missing tool-param-description.",
"<input name=\"busPhone\"> is missing tool-param-description.",
"<select name=\"country\"> is missing tool-param-description.",
"<select name=\"stateProv\"> is missing tool-param-description.",
"<input name=\"website1\"> is missing tool-param-description.",
"<input name=\"city\"> is missing tool-param-description.",
"<input name=\"title\"> is missing tool-param-description.",
"<select name=\"industry1\"> is missing tool-param-description.",
"<select name=\"levelofInterest1\"> is missing tool-param-description.",
"<select name=\"numberofAgentsForm1\"> is missing tool-param-description.",
"<textarea name=\"noteCreator1\"> is missing tool-param-description.",
"<select name=\"reusableField01Value\"> is missing tool-param-description.",
"<input name=\"explicitConsentEmailPhone\"> is missing tool-param-description.",
"<input name=\"contactMe\"> is missing tool-param-description.",
"<input name=\"honeypp\"> is missing a label.",
"<input name=\"honeypp\"> is missing tool-param-description.",
"<input> is missing a name attribute.",
"<input> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing tool-param-description."
]
},
"issue": "No elements found with tool-name or tool-description attributes.",
"howToFix": "Add tool-name and tool-description attributes to forms and interactive elements."
},
{
"id": "declarative-annotation-quality",
"title": "Validate WebMCP declarative annotation quality",
"status": "warning",
"evidence": {
"issueCount": 29,
"issues": [
"<input name=\"secondaryEmailAddress1\"> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing a label.",
"<select> is missing tool-param-description.",
"<input name=\"emailAddress\"> is missing tool-param-description.",
"<input name=\"firstName\"> is missing tool-param-description.",
"<input name=\"lastName\"> is missing tool-param-description.",
"<select name=\"jobLevel1\"> is missing tool-param-description.",
"<select name=\"jobFunction1\"> is missing tool-param-description.",
"<input name=\"company\"> is missing tool-param-description.",
"<input name=\"busPhone\"> is missing tool-param-description.",
"<select name=\"country\"> is missing tool-param-description.",
"<select name=\"stateProv\"> is missing tool-param-description.",
"<input name=\"website1\"> is missing tool-param-description.",
"<input name=\"city\"> is missing tool-param-description.",
"<input name=\"title\"> is missing tool-param-description.",
"<select name=\"industry1\"> is missing tool-param-description.",
"<select name=\"levelofInterest1\"> is missing tool-param-description.",
"<select name=\"numberofAgentsForm1\"> is missing tool-param-description.",
"<textarea name=\"noteCreator1\"> is missing tool-param-description.",
"<select name=\"reusableField01Value\"> is missing tool-param-description.",
"<input name=\"explicitConsentEmailPhone\"> is missing tool-param-description.",
"<input name=\"contactMe\"> is missing tool-param-description.",
"<input name=\"honeypp\"> is missing a label.",
"<input name=\"honeypp\"> is missing tool-param-description."
]
},
"issue": "WebMCP declarative annotations need fixes.",
"issueDetails": [
{
"title": "WebMCP declarative annotation issues",
"items": [
{
"type": "code",
"value": "<input name=\"secondaryEmailAddress1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select> is missing a name attribute."
},
{
"type": "code",
"value": "<select> is missing a label."
},
{
"type": "code",
"value": "<select> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"emailAddress\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"firstName\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"lastName\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"jobLevel1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"jobFunction1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"company\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"busPhone\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"country\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"stateProv\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"website1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"city\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"title\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"industry1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"levelofInterest1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"numberofAgentsForm1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<textarea name=\"noteCreator1\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<select name=\"reusableField01Value\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"explicitConsentEmailPhone\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"contactMe\"> is missing tool-param-description."
},
{
"type": "code",
"value": "<input name=\"honeypp\"> is missing a label."
},
{
"type": "code",
"value": "<input name=\"honeypp\"> is missing tool-param-description."
}
]
}
],
"howToFix": "Use snake_case tool-name values, descriptive tool-description values, named and labeled fields, and tool-param-description on inputs."
},
{
"id": "imperative-api",
"title": "Detect WebMCP imperative API usage",
"status": "informational",
"evidence": {
"staticSignals": {
"detected": false,
"matched": []
},
"browser": {
"checked": true,
"detected": false,
"hasNavigatorModelContext": false,
"modelContextType": "undefined",
"hasProvideContext": false,
"hasRegisterTool": false
}
},
"issue": "navigator.modelContext.provideContext(), navigator.modelContext.registerTool(), or other imperative signals were not detected in rendered browser state.",
"howToFix": "Use navigator.modelContext.provideContext() to register tools programmatically."
},
{
"id": "browser-navigator-injection",
"title": "Detect WebMCP browser navigator injection",
"status": "informational",
"evidence": {
"browser": {
"checked": true,
"detected": false,
"hasNavigatorModelContext": false,
"modelContextType": "undefined",
"hasProvideContext": false,
"hasRegisterTool": false
}
},
"issue": "navigator.modelContext was not detected in the rendered browser page.",
"howToFix": "Expose WebMCP through navigator.modelContext in the browser runtime when the page is intended to provide in-page tools."
},
{
"id": "surface-coverage",
"title": "Interactive surface coverage",
"status": "informational",
"evidence": {
"totalForms": 1,
"formsWithTags": 0,
"totalInteractive": 201,
"interactiveWithTags": 0,
"totalCount": 202,
"taggedCount": 0,
"dataMcpToolCount": 0,
"dataMcpTools": [],
"coverage": 0,
"annotationIssues": [
"<input name=\"secondaryEmailAddress1\"> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing a label.",
"<select> is missing tool-param-description.",
"<input name=\"emailAddress\"> is missing tool-param-description.",
"<input name=\"firstName\"> is missing tool-param-description.",
"<input name=\"lastName\"> is missing tool-param-description.",
"<select name=\"jobLevel1\"> is missing tool-param-description.",
"<select name=\"jobFunction1\"> is missing tool-param-description.",
"<input name=\"company\"> is missing tool-param-description.",
"<input name=\"busPhone\"> is missing tool-param-description.",
"<select name=\"country\"> is missing tool-param-description.",
"<select name=\"stateProv\"> is missing tool-param-description.",
"<input name=\"website1\"> is missing tool-param-description.",
"<input name=\"city\"> is missing tool-param-description.",
"<input name=\"title\"> is missing tool-param-description.",
"<select name=\"industry1\"> is missing tool-param-description.",
"<select name=\"levelofInterest1\"> is missing tool-param-description.",
"<select name=\"numberofAgentsForm1\"> is missing tool-param-description.",
"<textarea name=\"noteCreator1\"> is missing tool-param-description.",
"<select name=\"reusableField01Value\"> is missing tool-param-description.",
"<input name=\"explicitConsentEmailPhone\"> is missing tool-param-description.",
"<input name=\"contactMe\"> is missing tool-param-description.",
"<input name=\"honeypp\"> is missing a label.",
"<input name=\"honeypp\"> is missing tool-param-description.",
"<input> is missing a name attribute.",
"<input> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing tool-param-description."
]
},
"issue": "Only 0% of interactive surfaces are annotated.",
"howToFix": "Add WebMCP annotations to all forms and interactive elements to increase agent coverage."
}
],
"staticSignals": {
"detected": false,
"matched": []
},
"coverage": {
"totalForms": 1,
"formsWithTags": 0,
"totalInteractive": 201,
"interactiveWithTags": 0,
"totalCount": 202,
"taggedCount": 0,
"dataMcpToolCount": 0,
"dataMcpTools": [],
"coverage": 0,
"annotationIssues": [
"<input name=\"secondaryEmailAddress1\"> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing a label.",
"<select> is missing tool-param-description.",
"<input name=\"emailAddress\"> is missing tool-param-description.",
"<input name=\"firstName\"> is missing tool-param-description.",
"<input name=\"lastName\"> is missing tool-param-description.",
"<select name=\"jobLevel1\"> is missing tool-param-description.",
"<select name=\"jobFunction1\"> is missing tool-param-description.",
"<input name=\"company\"> is missing tool-param-description.",
"<input name=\"busPhone\"> is missing tool-param-description.",
"<select name=\"country\"> is missing tool-param-description.",
"<select name=\"stateProv\"> is missing tool-param-description.",
"<input name=\"website1\"> is missing tool-param-description.",
"<input name=\"city\"> is missing tool-param-description.",
"<input name=\"title\"> is missing tool-param-description.",
"<select name=\"industry1\"> is missing tool-param-description.",
"<select name=\"levelofInterest1\"> is missing tool-param-description.",
"<select name=\"numberofAgentsForm1\"> is missing tool-param-description.",
"<textarea name=\"noteCreator1\"> is missing tool-param-description.",
"<select name=\"reusableField01Value\"> is missing tool-param-description.",
"<input name=\"explicitConsentEmailPhone\"> is missing tool-param-description.",
"<input name=\"contactMe\"> is missing tool-param-description.",
"<input name=\"honeypp\"> is missing a label.",
"<input name=\"honeypp\"> is missing tool-param-description.",
"<input> is missing a name attribute.",
"<input> is missing tool-param-description.",
"<select> is missing a name attribute.",
"<select> is missing tool-param-description."
]
},
"browserWebMcp": {
"checked": true,
"detected": false,
"hasNavigatorModelContext": false,
"modelContextType": "undefined",
"hasProvideContext": false,
"hasRegisterTool": false
}
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Source and trust signals
AIO: Source and trust signals scored 40/100 and needs a fix.
8 Fail
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Source and trust signals
AIO: Source and trust signals scored 40/100 and needs a fix.
8 Fail
Needs attention
AIO: Source and trust signals
01
Issue
Missing AIO trust signals: author, publisher, freshnessDate.
Details
02
Why it matters
AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.
Check name
AIO: Source and trust signals
Score
40/100
Status
fail
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content eligible and useful for Google AI Overviews and AI Mode extraction.
Result
AIO: Source and trust signals scored 40/100 and needs a fix.
Evidence
{
"signals": {
"author": false,
"publisher": false,
"freshnessDate": false,
"aboutOrContact": true,
"policyLinks": true
},
"missing": [
"author",
"publisher",
"freshnessDate"
],
"authorMeta": "",
"schemaAuthors": [],
"schemaPublishers": [],
"schemaDates": [],
"visibleDates": [],
"aboutLinks": [
{
"href": "/company/newsroom/awards-and-recognitions",
"text": "Genesys received a 5-star award in the 2024 CRN Partner Program. Learn more",
"html": "<a class=\"nav-object offer\" href=\"/company/newsroom/awards-and-recognitions\"> <img width=\"284\" height=\"155\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20284%20155'%3E%3C/svg%3E\" data-lazy-src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\"><noscript><img width=\"284\" height=\"155\" class=\"media\" src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\"></noscript> <p class=\"desc\">Gen..."
},
{
"href": "#",
"text": "Company",
"html": "<a class=\"nav-link \" role=\"button\" aria-expanded=\"false\" aria-haspopup=\"true\" href=\"#\" data-bs-toggle=\"dropdown\" aria-label=\"Company\"> Company </a>"
},
{
"href": "/company",
"text": "Your company is in the experience business — even if you don't know it yet. Discover how an empathy-first approach is the key to lasting success with customers, employees, partners and more. More about Genesys",
"html": "<a class=\"nav-object featured\" href=\"/company\"> <p class=\"desc\">Your company is in the experience business — even if you don't know it yet. Discover how an empathy-first approach is the key to lasting success with customers, employees, partners and more.</p> <p class=\"cta\">More about Genesys</p> </a>"
},
{
"href": "/company",
"text": "About us",
"html": "<a class=\"nav-object \" href=\"/company\">About us</a>"
},
{
"href": "/company/newsroom",
"text": "News",
"html": "<a class=\"nav-object \" href=\"/company/newsroom\">News</a>"
},
{
"href": "/company/careers",
"text": "Careers",
"html": "<a class=\"nav-object \" href=\"/company/careers\">Careers</a>"
},
{
"href": "/company/leadership",
"text": "Leadership",
"html": "<a class=\"nav-object \" href=\"/company/leadership\">Leadership</a>"
},
{
"href": "/company/sustainability",
"text": "Sustainability",
"html": "<a class=\"nav-object \" href=\"/company/sustainability\">Sustainability</a>"
},
{
"href": "/company/newsroom/awards-and-recognitions",
"text": "Awards and recognition",
"html": "<a class=\"nav-object \" href=\"/company/newsroom/awards-and-recognitions\">Awards and recognition</a>"
},
{
"href": "https://www.genesys.com/company/legal/privacy-policy",
"text": "privacy policy",
"html": "<a href=\"https://www.genesys.com/company/legal/privacy-policy\" target=\"_blank\">privacy policy</a>"
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://www.genesys.com/company/careers\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Careers</p> <p>Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary only\"></div..."
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers",
"html": "<a href=\"https://www.genesys.com/company/careers\">Careers</a>"
},
{
"href": "https://www.genesys.com/company/leadership",
"text": "Leadership",
"html": "<a href=\"https://www.genesys.com/company/leadership\">Leadership</a>"
},
{
"href": "https://www.genesys.com/company/sustainability",
"text": "Sustainability",
"html": "<a href=\"https://www.genesys.com/company/sustainability\">Sustainability</a>"
},
{
"href": "https://www.genesys.com/company/newsroom/awards-and-recognitions",
"text": "Awards",
"html": "<a href=\"https://www.genesys.com/company/newsroom/awards-and-recognitions\">Awards</a>"
},
{
"href": "https://www.genesys.com/company/newsroom",
"text": "Newsroom",
"html": "<a href=\"https://www.genesys.com/company/newsroom\">Newsroom</a>"
},
{
"href": "https://www.genesys.com/company/legal",
"text": "Legal",
"html": "<a href=\"https://www.genesys.com/company/legal\">Legal</a>"
},
{
"href": "https://www.linkedin.com/company/601919?trk=tyah",
"text": "",
"html": "<a target=\"_blank\" title=\"Visit us on LinkedIn\" aria-label=\"Visit us on LinkedIn\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/601919?trk=tyah\"> <i class=\"fa-kit fa-linkedin\" aria-hidden=\"true\"></i> </a>"
},
{
"href": "/company/legal/terms-of-use",
"text": "Terms of use",
"html": "<a href=\"/company/legal/terms-of-use\">Terms of use</a>"
},
{
"href": "/company/legal/privacy-policy",
"text": "Privacy policy",
"html": "<a href=\"/company/legal/privacy-policy\">Privacy policy</a>"
}
],
"contactLinks": [
{
"href": "/capabilities/email-contact-center",
"text": "Email",
"html": "<a class=\"c-nav-products-v2__cap-sublink\" href=\"/capabilities/email-contact-center\">Email</a>"
},
{
"href": "https://orchestrators.genesys.com/support",
"text": "Product support",
"html": "<a class=\"nav-object \" href=\"https://orchestrators.genesys.com/support\" target=\"_blank\">Product support</a>"
},
{
"href": "/resources/the-forrester-wave-contact-center-as-a-service",
"text": "The Forrester Wave™: Contact Center As A Service Platforms, Q2 2025 report Get the report",
"html": "<a class=\"nav-object offer\" href=\"/resources/the-forrester-wave-contact-center-as-a-service\"> <img width=\"294\" height=\"185\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20294%20185'%3E%3C/svg%3E\" data-lazy-src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\"><noscript><img width=\"294\" height=\"185\" class=\"media\" src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\"></noscript> <p class=\"desc\">The Forrester Wave™: Contact Cen..."
},
{
"href": "/contact-us",
"text": "Or talk with a Genesys expert",
"html": "<a href=\"/contact-us\">Or talk with a Genesys expert</a>"
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://www.genesys.com/company/careers\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Careers</p> <p>Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary only\"></div..."
},
{
"href": "https://genesys.my.site.com/customercare/GenesysCommunityLogin",
"text": "Customer Support Portal Submit new support tickets and track existing ones through a single, convenient site.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://genesys.my.site.com/customercare/GenesysCommunityLogin\" target=\"_blank\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Customer Support Portal</p> <p>Submit new support tickets and track existing ones through a single, convenient site.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary o..."
},
{
"href": "/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform",
"text": "See why analysts and users agree – Genesys delivers a leading platform. Get the reports",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail \" href=\"/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform\" target rel> <div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"340\" height=\"200\" class=\"card-img-top thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20340%20200'%3E%3C/svg%3E\" alt=\"340x200 - users agree\" data-lazy-src=\"https://www.genesys.com/media/..."
},
{
"href": "https://www.genesys.com/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform",
"text": "See why",
"html": "<a role=\"button\" class=\"btn btn-secondary\" href=\"https://www.genesys.com/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform\" target rel>See why</a>"
},
{
"href": "/resources/contact-center-buyers-guide",
"text": "Ebook 2026 Buyer’s Guide for AI and CX",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail chevron-only \" href=\"/resources/contact-center-buyers-guide\" target rel><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20820%20464'%3E%3C/svg%3E\" alt=\"820x464-Resource Thumbnail-Ebook-Buyers Guide for AI and CX\" data-lazy-src=\"https://www.genesys.com/me..."
},
{
"href": "/resources/critical-capabilities-for-contact-center-as-a-service",
"text": "2025 Gartner® Critical Capabilities for Contact Center as a Service Genesys was the only vendor to be ranked #1 in 3 of 5 Use Cases",
"html": "<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail chevron-only \" href=\"/resources/critical-capabilities-for-contact-center-as-a-service\" target rel><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"card-img thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20824%20528'%3E%3C/svg%3E\" alt=\"CC &..."
},
{
"href": "/resources/the-forrester-wave-contact-center-as-a-service",
"text": "The Forrester Wave™: Contact Center As A Service Platforms, Q2 2025 report Genesys named a Leader by Forrester in CCaaS",
"html": "<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail chevron-only \" href=\"/resources/the-forrester-wave-contact-center-as-a-service\" target rel><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"821\" height=\"465\" class=\"card-img thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20821%20465'%3E%3C/svg%3E\" alt=\"MVP Hompage..."
},
{
"href": "https://www.genesys.com/contact-us",
"text": "Contact us",
"html": "<a href=\"https://www.genesys.com/contact-us\" class=\"btn btn-secondary m-0 small \">Contact us</a>"
},
{
"href": "https://orchestrators.genesys.com",
"text": "Product support",
"html": "<a href=\"https://orchestrators.genesys.com\">Product support</a>"
},
{
"href": "https://www.genesys.com/contact-center-software",
"text": "Contact center software",
"html": "<a href=\"https://www.genesys.com/contact-center-software\">Contact center software</a>"
},
{
"href": "https://help.mypurecloud.com/articles/accessibility-feedback/",
"text": "Accessibility",
"html": "<a href=\"https://help.mypurecloud.com/articles/accessibility-feedback/\">Accessibility</a>"
}
],
"privacyLinks": [
{
"href": "https://www.genesys.com/company/legal/privacy-policy",
"text": "privacy policy",
"html": "<a href=\"https://www.genesys.com/company/legal/privacy-policy\" target=\"_blank\">privacy policy</a>"
},
{
"href": "/company/legal/terms-of-use",
"text": "Terms of use",
"html": "<a href=\"/company/legal/terms-of-use\">Terms of use</a>"
},
{
"href": "/company/legal/privacy-policy",
"text": "Privacy policy",
"html": "<a href=\"/company/legal/privacy-policy\">Privacy policy</a>"
}
],
"score": 40,
"weight": 20
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer evidence and trust
AEO: Answer evidence and trust scored 40/100 and needs a fix.
5 Fail
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer evidence and trust
AEO: Answer evidence and trust scored 40/100 and needs a fix.
5 Fail
Needs attention
AEO: Answer evidence and trust
01
Issue
Missing AIO trust signals: author, publisher, freshnessDate.
Details
02
Why it matters
Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.
Check name
AEO: Answer evidence and trust
Score
40/100
Status
fail
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for answer engines and assistants to answer from directly.
Result
AEO: Answer evidence and trust scored 40/100 and needs a fix.
Evidence
{
"signals": {
"author": false,
"publisher": false,
"freshnessDate": false,
"aboutOrContact": true,
"policyLinks": true
},
"missing": [
"author",
"publisher",
"freshnessDate"
],
"authorMeta": "",
"schemaAuthors": [],
"schemaPublishers": [],
"schemaDates": [],
"visibleDates": [],
"aboutLinks": [
{
"href": "/company/newsroom/awards-and-recognitions",
"text": "Genesys received a 5-star award in the 2024 CRN Partner Program. Learn more",
"html": "<a class=\"nav-object offer\" href=\"/company/newsroom/awards-and-recognitions\"> <img width=\"284\" height=\"155\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20284%20155'%3E%3C/svg%3E\" data-lazy-src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\"><noscript><img width=\"284\" height=\"155\" class=\"media\" src=\"/media/Resource-thumbnail_2024-CRN-Partner-Program-Guide-Award.webp\"></noscript> <p class=\"desc\">Gen..."
},
{
"href": "#",
"text": "Company",
"html": "<a class=\"nav-link \" role=\"button\" aria-expanded=\"false\" aria-haspopup=\"true\" href=\"#\" data-bs-toggle=\"dropdown\" aria-label=\"Company\"> Company </a>"
},
{
"href": "/company",
"text": "Your company is in the experience business — even if you don't know it yet. Discover how an empathy-first approach is the key to lasting success with customers, employees, partners and more. More about Genesys",
"html": "<a class=\"nav-object featured\" href=\"/company\"> <p class=\"desc\">Your company is in the experience business — even if you don't know it yet. Discover how an empathy-first approach is the key to lasting success with customers, employees, partners and more.</p> <p class=\"cta\">More about Genesys</p> </a>"
},
{
"href": "/company",
"text": "About us",
"html": "<a class=\"nav-object \" href=\"/company\">About us</a>"
},
{
"href": "/company/newsroom",
"text": "News",
"html": "<a class=\"nav-object \" href=\"/company/newsroom\">News</a>"
},
{
"href": "/company/careers",
"text": "Careers",
"html": "<a class=\"nav-object \" href=\"/company/careers\">Careers</a>"
},
{
"href": "/company/leadership",
"text": "Leadership",
"html": "<a class=\"nav-object \" href=\"/company/leadership\">Leadership</a>"
},
{
"href": "/company/sustainability",
"text": "Sustainability",
"html": "<a class=\"nav-object \" href=\"/company/sustainability\">Sustainability</a>"
},
{
"href": "/company/newsroom/awards-and-recognitions",
"text": "Awards and recognition",
"html": "<a class=\"nav-object \" href=\"/company/newsroom/awards-and-recognitions\">Awards and recognition</a>"
},
{
"href": "https://www.genesys.com/company/legal/privacy-policy",
"text": "privacy policy",
"html": "<a href=\"https://www.genesys.com/company/legal/privacy-policy\" target=\"_blank\">privacy policy</a>"
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://www.genesys.com/company/careers\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Careers</p> <p>Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary only\"></div..."
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers",
"html": "<a href=\"https://www.genesys.com/company/careers\">Careers</a>"
},
{
"href": "https://www.genesys.com/company/leadership",
"text": "Leadership",
"html": "<a href=\"https://www.genesys.com/company/leadership\">Leadership</a>"
},
{
"href": "https://www.genesys.com/company/sustainability",
"text": "Sustainability",
"html": "<a href=\"https://www.genesys.com/company/sustainability\">Sustainability</a>"
},
{
"href": "https://www.genesys.com/company/newsroom/awards-and-recognitions",
"text": "Awards",
"html": "<a href=\"https://www.genesys.com/company/newsroom/awards-and-recognitions\">Awards</a>"
},
{
"href": "https://www.genesys.com/company/newsroom",
"text": "Newsroom",
"html": "<a href=\"https://www.genesys.com/company/newsroom\">Newsroom</a>"
},
{
"href": "https://www.genesys.com/company/legal",
"text": "Legal",
"html": "<a href=\"https://www.genesys.com/company/legal\">Legal</a>"
},
{
"href": "https://www.linkedin.com/company/601919?trk=tyah",
"text": "",
"html": "<a target=\"_blank\" title=\"Visit us on LinkedIn\" aria-label=\"Visit us on LinkedIn\" rel=\"noopener noreferrer\" href=\"https://www.linkedin.com/company/601919?trk=tyah\"> <i class=\"fa-kit fa-linkedin\" aria-hidden=\"true\"></i> </a>"
},
{
"href": "/company/legal/terms-of-use",
"text": "Terms of use",
"html": "<a href=\"/company/legal/terms-of-use\">Terms of use</a>"
},
{
"href": "/company/legal/privacy-policy",
"text": "Privacy policy",
"html": "<a href=\"/company/legal/privacy-policy\">Privacy policy</a>"
}
],
"contactLinks": [
{
"href": "/capabilities/email-contact-center",
"text": "Email",
"html": "<a class=\"c-nav-products-v2__cap-sublink\" href=\"/capabilities/email-contact-center\">Email</a>"
},
{
"href": "https://orchestrators.genesys.com/support",
"text": "Product support",
"html": "<a class=\"nav-object \" href=\"https://orchestrators.genesys.com/support\" target=\"_blank\">Product support</a>"
},
{
"href": "/resources/the-forrester-wave-contact-center-as-a-service",
"text": "The Forrester Wave™: Contact Center As A Service Platforms, Q2 2025 report Get the report",
"html": "<a class=\"nav-object offer\" href=\"/resources/the-forrester-wave-contact-center-as-a-service\"> <img width=\"294\" height=\"185\" class=\"media\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20294%20185'%3E%3C/svg%3E\" data-lazy-src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\"><noscript><img width=\"294\" height=\"185\" class=\"media\" src=\"/media/MVP-Hompage-293-X184-Megamenu.webp\"></noscript> <p class=\"desc\">The Forrester Wave™: Contact Cen..."
},
{
"href": "/contact-us",
"text": "Or talk with a Genesys expert",
"html": "<a href=\"/contact-us\">Or talk with a Genesys expert</a>"
},
{
"href": "https://www.genesys.com/company/careers",
"text": "Careers Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://www.genesys.com/company/careers\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Careers</p> <p>Join an inclusive team that believes in sincerity, fun and supporting each other while defining the future of customer experience.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary only\"></div..."
},
{
"href": "https://genesys.my.site.com/customercare/GenesysCommunityLogin",
"text": "Customer Support Portal Submit new support tickets and track existing ones through a single, convenient site.",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail custom-wide chevron-only\" href=\"https://genesys.my.site.com/customercare/GenesysCommunityLogin\" target=\"_blank\" rel> <div class=\"card-body mb-0 me-1\"> <p class=\"h5\">Customer Support Portal</p> <p>Submit new support tickets and track existing ones through a single, convenient site.</p> </div> <div class=\"card-footer text-end\"> <div class=\"btn-container justify-content-end\"> <div class=\"small mt-0 chevron btn btn-secondary o..."
},
{
"href": "/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform",
"text": "See why analysts and users agree – Genesys delivers a leading platform. Get the reports",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail \" href=\"/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform\" target rel> <div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"340\" height=\"200\" class=\"card-img-top thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20340%20200'%3E%3C/svg%3E\" alt=\"340x200 - users agree\" data-lazy-src=\"https://www.genesys.com/media/..."
},
{
"href": "https://www.genesys.com/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform",
"text": "See why",
"html": "<a role=\"button\" class=\"btn btn-secondary\" href=\"https://www.genesys.com/resources/analysts-and-users-agree-genesys-cloud-cx-leading-contact-center-platform\" target rel>See why</a>"
},
{
"href": "/resources/contact-center-buyers-guide",
"text": "Ebook 2026 Buyer’s Guide for AI and CX",
"html": "<a class=\"component card w-100 bgc-lgray vertical text-start thumbnail chevron-only \" href=\"/resources/contact-center-buyers-guide\" target rel><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"820\" height=\"464\" class=\"card-img-top thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20820%20464'%3E%3C/svg%3E\" alt=\"820x464-Resource Thumbnail-Ebook-Buyers Guide for AI and CX\" data-lazy-src=\"https://www.genesys.com/me..."
},
{
"href": "/resources/critical-capabilities-for-contact-center-as-a-service",
"text": "2025 Gartner® Critical Capabilities for Contact Center as a Service Genesys was the only vendor to be ranked #1 in 3 of 5 Use Cases",
"html": "<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail chevron-only \" href=\"/resources/critical-capabilities-for-contact-center-as-a-service\" target rel><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"824\" height=\"528\" class=\"card-img thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20824%20528'%3E%3C/svg%3E\" alt=\"CC &..."
},
{
"href": "/resources/the-forrester-wave-contact-center-as-a-service",
"text": "The Forrester Wave™: Contact Center As A Service Platforms, Q2 2025 report Genesys named a Leader by Forrester in CCaaS",
"html": "<a class=\"component card w-100 bgc-lgray horizontal text-start thumbnail chevron-only \" href=\"/resources/the-forrester-wave-contact-center-as-a-service\" target rel><div class=\"row align-items-start\"><div class=\"col-12 col-md-5 col-lg-6 \"><div class=\"thumbnail-col thumbnail\"><img decoding=\"async\" width=\"821\" height=\"465\" class=\"card-img thumbnail\" src=\"data:image/svg+xml,%3Csvg%20xmlns='http://www.w3.org/2000/svg'%20viewBox='0%200%20821%20465'%3E%3C/svg%3E\" alt=\"MVP Hompage..."
},
{
"href": "https://www.genesys.com/contact-us",
"text": "Contact us",
"html": "<a href=\"https://www.genesys.com/contact-us\" class=\"btn btn-secondary m-0 small \">Contact us</a>"
},
{
"href": "https://orchestrators.genesys.com",
"text": "Product support",
"html": "<a href=\"https://orchestrators.genesys.com\">Product support</a>"
},
{
"href": "https://www.genesys.com/contact-center-software",
"text": "Contact center software",
"html": "<a href=\"https://www.genesys.com/contact-center-software\">Contact center software</a>"
},
{
"href": "https://help.mypurecloud.com/articles/accessibility-feedback/",
"text": "Accessibility",
"html": "<a href=\"https://help.mypurecloud.com/articles/accessibility-feedback/\">Accessibility</a>"
}
],
"privacyLinks": [
{
"href": "https://www.genesys.com/company/legal/privacy-policy",
"text": "privacy policy",
"html": "<a href=\"https://www.genesys.com/company/legal/privacy-policy\" target=\"_blank\">privacy policy</a>"
},
{
"href": "/company/legal/terms-of-use",
"text": "Terms of use",
"html": "<a href=\"/company/legal/terms-of-use\">Terms of use</a>"
},
{
"href": "/company/legal/privacy-policy",
"text": "Privacy policy",
"html": "<a href=\"/company/legal/privacy-policy\">Privacy policy</a>"
}
],
"score": 40,
"weight": 22
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Entity clarity
GEO: Entity clarity scored 73/100 and needs improvement.
4 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Entity clarity
GEO: Entity clarity scored 73/100 and needs improvement.
4 Warning
Needs attention
GEO: Entity clarity
01
Issue
Title/H1 terms missing from description: powered, cloud, loyal, customers, efficient, teams, done, right.
Details
02
Why it matters
Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.
Check name
GEO: Entity clarity
Score
73/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for AI answer engines to extract, cite, and attribute.
Result
GEO: Entity clarity scored 73/100 and needs improvement.
Evidence
{
"title": "AI-Powered CX | Genesys Cloud",
"h1": "Loyal customers. Efficient teams. That’s CX done right.",
"description": "Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.",
"topicOverlap": 0.1111111111111111,
"topicTerms": [
"powered",
"genesys",
"cloud",
"loyal",
"customers",
"efficient",
"teams",
"done",
"right"
],
"descriptionTerms": [
"genesys",
"leader",
"omnichannel",
"customer",
"experience",
"contact",
"center",
"solutions",
"trusted",
"000",
"companies",
"over",
"100",
"countries"
],
"missingFromDescription": [
"powered",
"cloud",
"loyal",
"customers",
"efficient",
"teams",
"done",
"right"
],
"score": 73,
"weight": 28
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Visible structured data match
AIO: Visible structured data match scored 68/100 and needs improvement.
4 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Visible structured data match
AIO: Visible structured data match scored 68/100 and needs improvement.
4 Warning
Needs attention
AIO: Visible structured data match
01
Issue
13 structured-data value(s) were not found in visible page text.
Details
02
Why it matters
AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.
Check name
AIO: Visible structured data match
Score
68/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content eligible and useful for Google AI Overviews and AI Mode extraction.
Result
AIO: Visible structured data match scored 68/100 and needs improvement.
Evidence
{
"schemaCount": 4,
"checkedFields": [
{
"path": "$[0].@graph[0].name",
"value": "Genesys"
},
{
"path": "$[0].@graph[1].name",
"value": "AI-Powered CX | Genesys Cloud"
},
{
"path": "$[0].@graph[1].description",
"value": "Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries."
},
{
"path": "$[0].@graph[2].name",
"value": "Genesys Cloud"
},
{
"path": "$[0].@graph[2].description",
"value": "Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com."
},
{
"path": "$[0].@graph[2].founder[0].name",
"value": "Gregory Shenkman"
},
{
"path": "$[0].@graph[2].founder[1].name",
"value": "Alec Miloslavsky"
},
{
"path": "$[0].@graph[2].employee.name",
"value": "Tony Bates"
},
{
"path": "$[0].@graph[2].knowsAbout[0].name",
"value": "Call center"
},
{
"path": "$[0].@graph[2].knowsAbout[1].name",
"value": "Agentic AI"
},
{
"path": "$[0].@graph[2].knowsAbout[2].name",
"value": "Customer experience"
},
{
"path": "$[0].@graph[2].knowsAbout[3].name",
"value": "Customer experience system"
},
{
"path": "$[0].@graph[2].knowsAbout[4].name",
"value": "Contact Center Telephony"
},
{
"path": "$[0].@graph[2].subjectOf[0].name",
"value": "2025 Gartner® Magic Quadrant™ for Contact Center as a Service"
},
{
"path": "$[0].@graph[2].subjectOf[1].name",
"value": "Critical Capabilities for Contact Center as a Service"
},
{
"path": "$[0].@graph[2].subjectOf[2].name",
"value": "The Forrester Wave™: Contact Center As A Service Platforms, Q2 2025"
},
{
"path": "$[0].@graph[2].hasCredential[0].name",
"value": "SOC 2 Type II"
},
{
"path": "$[0].@graph[2].hasCredential[1].name",
"value": "SOC 3 Type II"
},
{
"path": "$[0].@graph[2].hasCredential[2].name",
"value": "SOC 1 Type II"
},
{
"path": "$[0].@graph[2].hasCredential[3].name",
"value": "ISO/IEC 27001:2022"
},
{
"path": "$[0].@graph[2].hasCredential[4].name",
"value": "ISO/IEC 27017:2015"
},
{
"path": "$[0].@graph[2].hasCredential[5].name",
"value": "ISO/IEC 27018:2019"
},
{
"path": "$[0].@graph[2].hasCredential[6].name",
"value": "BSI C5"
},
{
"path": "$[0].@graph[2].hasCredential[7].name",
"value": "DoD Impact Level IL2"
},
{
"path": "$[0].@graph[2].hasCredential[8].name",
"value": "EU-U.S. Data Privacy Framework (DPF)"
},
{
"path": "$[0].@graph[2].hasCredential[8].recognizedBy.name",
"value": "U.S. Department of Commerce"
},
{
"path": "$[0].@graph[2].hasCredential[9].name",
"value": "CSA CAIQ"
},
{
"path": "$[1].name",
"value": "Genesys"
},
{
"path": "$[2].name",
"value": "AI-Powered CX | Genesys Cloud"
},
{
"path": "$[2].description",
"value": "Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries."
},
{
"path": "$[3].name",
"value": "Genesys Cloud"
},
{
"path": "$[3].description",
"value": "Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com."
},
{
"path": "$[3].founder[0].name",
"value": "Gregory Shenkman"
},
{
"path": "$[3].founder[1].name",
"value": "Alec Miloslavsky"
},
{
"path": "$[3].employee.name",
"value": "Tony Bates"
},
{
"path": "$[3].knowsAbout[0].name",
"value": "Call center"
},
{
"path": "$[3].knowsAbout[1].name",
"value": "Agentic AI"
},
{
"path": "$[3].knowsAbout[2].name",
"value": "Customer experience"
},
{
"path": "$[3].knowsAbout[3].name",
"value": "Customer experience system"
},
{
"path": "$[3].knowsAbout[4].name",
"value": "Contact Center Telephony"
}
],
"mismatches": [
{
"path": "$[0].@graph[2].founder[0].name",
"value": "Gregory Shenkman"
},
{
"path": "$[0].@graph[2].founder[1].name",
"value": "Alec Miloslavsky"
},
{
"path": "$[0].@graph[2].employee.name",
"value": "Tony Bates"
},
{
"path": "$[0].@graph[2].hasCredential[3].name",
"value": "ISO/IEC 27001:2022"
},
{
"path": "$[0].@graph[2].hasCredential[4].name",
"value": "ISO/IEC 27017:2015"
},
{
"path": "$[0].@graph[2].hasCredential[5].name",
"value": "ISO/IEC 27018:2019"
},
{
"path": "$[0].@graph[2].hasCredential[7].name",
"value": "DoD Impact Level IL2"
},
{
"path": "$[0].@graph[2].hasCredential[8].name",
"value": "EU-U.S. Data Privacy Framework (DPF)"
},
{
"path": "$[0].@graph[2].hasCredential[8].recognizedBy.name",
"value": "U.S. Department of Commerce"
},
{
"path": "$[0].@graph[2].hasCredential[9].name",
"value": "CSA CAIQ"
},
{
"path": "$[3].founder[0].name",
"value": "Gregory Shenkman"
},
{
"path": "$[3].founder[1].name",
"value": "Alec Miloslavsky"
},
{
"path": "$[3].employee.name",
"value": "Tony Bates"
}
],
"score": 68,
"weight": 18
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer-first sections
AEO: Answer-first sections scored 65/100 and needs improvement.
4 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer-first sections
AEO: Answer-first sections scored 65/100 and needs improvement.
4 Warning
Needs attention
AEO: Answer-first sections
01
Issue
18 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.
Details
02
Why it matters
Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.
Check name
AEO: Answer-first sections
Score
65/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for answer engines and assistants to answer from directly.
Result
AEO: Answer-first sections scored 65/100 and needs improvement.
Evidence
{
"sectionCount": 19,
"passing": 1,
"failing": [
{
"heading": "Call a representative",
"headingHtml": "<h2 class=\"h4\">Call a representative</h2>",
"firstParagraph": "Monday-Friday, 8 a.m.-6 p.m. Pacific.",
"paragraphHtml": "<p>Monday-Friday, 8 a.m.-6 p.m. Pacific.</p>",
"words": 8,
"direct": false,
"issue": "First paragraph is 8 words and does not look like a concise direct answer."
},
{
"heading": "Headquarters",
"headingHtml": "<h2 class=\"h4\">Headquarters</h2>",
"firstParagraph": "1302 El Camino Real, Suite 300, Menlo Park CA, 94025",
"paragraphHtml": "<p>1302 El Camino Real, Suite 300, Menlo Park CA, 94025</p>",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Genesys Cloud AI",
"headingHtml": "<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI</h2>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "AI for everyone who touches the customer experience",
"headingHtml": "<h3 class=\"h2\" style=\"text-align: center;\">AI for everyone who touches the customer experience</h3>",
"firstParagraph": "Orchestrate your human and AI workforce around what matters most. Your customers.",
"paragraphHtml": "<p class=\"h5\" style=\"text-align: center;\">Orchestrate your human and AI workforce around what matters most. Your customers.</p>",
"words": 12,
"direct": false,
"issue": "First paragraph is 12 words and does not look like a concise direct answer."
},
{
"heading": "Deliver automation that feels human",
"headingHtml": "<h3 class=\"h5 link-title\">Deliver automation that feels human</h3>",
"firstParagraph": "Meet complex customer needs with AI agents that can reason, act and adapt across experiences.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Meet complex customer needs with AI agents that can reason, act and adapt across experiences.</p>",
"words": 15,
"direct": false,
"issue": "First paragraph is 15 words and does not look like a concise direct answer."
},
{
"heading": "Make every experience more efficient",
"headingHtml": "<h3 class=\"h5 link-title\">Make every experience more efficient</h3>",
"firstParagraph": "Give your team the AI partner they need to save time, operate seamlessly and drive better outcomes.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Give your team the AI partner they need to save time, operate seamlessly and drive better outcomes.</p>",
"words": 17,
"direct": false,
"issue": "First paragraph is 17 words and does not look like a concise direct answer."
},
{
"heading": "Optimize customer journeys in real time",
"headingHtml": "<h3 class=\"h5 link-title\">Optimize customer journeys in real time</h3>",
"firstParagraph": "Track, measure and improve holistic experiences with intelligent, AI-powered insights.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Track, measure and improve holistic experiences with intelligent, AI-powered insights.</p>",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Connect experiences across the enterprise",
"headingHtml": "<h3 class=\"h5 link-title\">Connect experiences across the enterprise</h3>",
"firstParagraph": "Enrich every experience with a unified platform that connects your data, tools and systems.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Enrich every experience with a unified platform that connects your data, tools and systems.</p>",
"words": 14,
"direct": false,
"issue": "First paragraph is 14 words and does not look like a concise direct answer."
},
{
"heading": "A trusted leader for today’s customer experiences",
"headingHtml": "<h2>A trusted leader for today’s customer experiences</h2>",
"firstParagraph": "25+",
"paragraphHtml": "<p class=\"h1\">25+</p>",
"words": 1,
"direct": false,
"issue": "First paragraph is 1 words and does not look like a concise direct answer."
},
{
"heading": "Customer loyalty is the most powerful force in business",
"headingHtml": "<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business</h2>",
"firstParagraph": "Genesys helps the world’s biggest brands earn and keep it.",
"paragraphHtml": "<p class=\"h5\" style=\"text-align: center;\">Genesys helps the world’s biggest brands earn and keep it.</p>",
"words": 11,
"direct": false,
"issue": "First paragraph is 11 words and does not look like a concise direct answer."
},
{
"heading": "25-point CSAT increase 10% more conversations",
"headingHtml": "<h3 class=\"h4\">25-point CSAT increase<br> 10% more conversations</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "60% of calls resolved by AI 20% lower costs",
"headingHtml": "<h3 class=\"h4\">60% of calls resolved by AI<br> 20% lower costs</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "75% improvement in NPS 40% less manual effort",
"headingHtml": "<h3 class=\"h4\">75% improvement in NPS<br> 40% less manual effort</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "Connect CX to every system that matters",
"headingHtml": "<h2>Connect CX to every system that matters</h2>",
"firstParagraph": "Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.",
"paragraphHtml": "<p>Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.</p>",
"words": 12,
"direct": false,
"issue": "First paragraph is 12 words and does not look like a concise direct answer."
},
{
"heading": "CX expertise you can count on",
"headingHtml": "<h2>CX expertise you can count on</h2>",
"firstParagraph": "Ebook",
"paragraphHtml": "<p class=\"assettag\">Ebook</p>",
"words": 1,
"direct": false,
"issue": "First paragraph is 1 words and does not look like a concise direct answer."
},
{
"heading": "The CX Playbook for the Agentic Era",
"headingHtml": "<h3>The CX Playbook for the Agentic Era</h3>",
"firstParagraph": "See how leading brands turn AI into seamless, outcome-driven journeys.",
"paragraphHtml": "<p class=\"text-20\"><span class=\"TextRun SCXW83244123 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\">See how leading brands turn</span><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\"> AI</span><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\"> into seamless, outcome-driven journeys</span></span><span class=\"TextRun SCXW83244123 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\"...",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Analysts and users agree — Genesys is a leader",
"headingHtml": "<h2>Analysts and users agree — Genesys is a leader</h2>",
"firstParagraph": "Recognized as a leader by analysts and users alike, setting the standard in customer engagement solutions.",
"paragraphHtml": "<p class=\"text-22\">Recognized as a leader by analysts and users alike, setting the standard in customer engagement solutions.</p>",
"words": 16,
"direct": false,
"issue": "First paragraph is 16 words and does not look like a concise direct answer."
},
{
"heading": "See Genesys Cloud in action",
"headingHtml": "<h2 class=\"h3 text-balance\">See Genesys Cloud in action</h2>",
"firstParagraph": "Talk with an expert to see firsthand how you can achieve lasting customer loyalty and drive real efficiency today.",
"paragraphHtml": "<p>Talk with an expert to see firsthand how you can achieve lasting customer loyalty and drive real efficiency today.</p>",
"words": 19,
"direct": false,
"issue": "First paragraph is 19 words and does not look like a concise direct answer."
}
],
"score": 65,
"weight": 28
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Question-led structure
AEO: Question-led structure scored 50/100 and needs improvement.
3 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Question-led structure
AEO: Question-led structure scored 50/100 and needs improvement.
3 Warning
Needs attention
AEO: Question-led structure
01
Issue
No question-led h2 sections or FAQ pattern was detected.
Details
02
Why it matters
Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.
Check name
AEO: Question-led structure
Score
50/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for answer engines and assistants to answer from directly.
Result
AEO: Question-led structure scored 50/100 and needs improvement.
Evidence
{
"h2Count": 10,
"questionH2s": [],
"hasFaq": false,
"score": 50,
"weight": 18
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Explanatory content depth
GEO: Explanatory content depth scored 75/100 and needs improvement.
2 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Explanatory content depth
GEO: Explanatory content depth scored 75/100 and needs improvement.
2 Warning
Needs attention
GEO: Explanatory content depth
01
Issue
No substantial explanatory paragraphs were found.
Details
02
Why it matters
Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.
Check name
GEO: Explanatory content depth
Score
75/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for AI answer engines to extract, cite, and attribute.
Result
GEO: Explanatory content depth scored 75/100 and needs improvement.
Evidence
{
"candidatePassages": 1,
"citablePassages": 0,
"failingCandidateParagraphs": [],
"citableParagraphs": [],
"score": 75,
"weight": 18
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Answer block readiness
AIO: Answer block readiness scored 65/100 and needs improvement.
2 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Answer block readiness
AIO: Answer block readiness scored 65/100 and needs improvement.
2 Warning
Needs attention
AIO: Answer block readiness
01
Issue
18 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.
Details
02
Why it matters
AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.
Check name
AIO: Answer block readiness
Score
65/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content eligible and useful for Google AI Overviews and AI Mode extraction.
Result
AIO: Answer block readiness scored 65/100 and needs improvement.
Evidence
{
"sectionCount": 19,
"passing": 1,
"failing": [
{
"heading": "Call a representative",
"headingHtml": "<h2 class=\"h4\">Call a representative</h2>",
"firstParagraph": "Monday-Friday, 8 a.m.-6 p.m. Pacific.",
"paragraphHtml": "<p>Monday-Friday, 8 a.m.-6 p.m. Pacific.</p>",
"words": 8,
"direct": false,
"issue": "First paragraph is 8 words and does not look like a concise direct answer."
},
{
"heading": "Headquarters",
"headingHtml": "<h2 class=\"h4\">Headquarters</h2>",
"firstParagraph": "1302 El Camino Real, Suite 300, Menlo Park CA, 94025",
"paragraphHtml": "<p>1302 El Camino Real, Suite 300, Menlo Park CA, 94025</p>",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Genesys Cloud AI",
"headingHtml": "<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI</h2>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "AI for everyone who touches the customer experience",
"headingHtml": "<h3 class=\"h2\" style=\"text-align: center;\">AI for everyone who touches the customer experience</h3>",
"firstParagraph": "Orchestrate your human and AI workforce around what matters most. Your customers.",
"paragraphHtml": "<p class=\"h5\" style=\"text-align: center;\">Orchestrate your human and AI workforce around what matters most. Your customers.</p>",
"words": 12,
"direct": false,
"issue": "First paragraph is 12 words and does not look like a concise direct answer."
},
{
"heading": "Deliver automation that feels human",
"headingHtml": "<h3 class=\"h5 link-title\">Deliver automation that feels human</h3>",
"firstParagraph": "Meet complex customer needs with AI agents that can reason, act and adapt across experiences.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Meet complex customer needs with AI agents that can reason, act and adapt across experiences.</p>",
"words": 15,
"direct": false,
"issue": "First paragraph is 15 words and does not look like a concise direct answer."
},
{
"heading": "Make every experience more efficient",
"headingHtml": "<h3 class=\"h5 link-title\">Make every experience more efficient</h3>",
"firstParagraph": "Give your team the AI partner they need to save time, operate seamlessly and drive better outcomes.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Give your team the AI partner they need to save time, operate seamlessly and drive better outcomes.</p>",
"words": 17,
"direct": false,
"issue": "First paragraph is 17 words and does not look like a concise direct answer."
},
{
"heading": "Optimize customer journeys in real time",
"headingHtml": "<h3 class=\"h5 link-title\">Optimize customer journeys in real time</h3>",
"firstParagraph": "Track, measure and improve holistic experiences with intelligent, AI-powered insights.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Track, measure and improve holistic experiences with intelligent, AI-powered insights.</p>",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Connect experiences across the enterprise",
"headingHtml": "<h3 class=\"h5 link-title\">Connect experiences across the enterprise</h3>",
"firstParagraph": "Enrich every experience with a unified platform that connects your data, tools and systems.",
"paragraphHtml": "<p class=\"text-16 link-desc\">Enrich every experience with a unified platform that connects your data, tools and systems.</p>",
"words": 14,
"direct": false,
"issue": "First paragraph is 14 words and does not look like a concise direct answer."
},
{
"heading": "A trusted leader for today’s customer experiences",
"headingHtml": "<h2>A trusted leader for today’s customer experiences</h2>",
"firstParagraph": "25+",
"paragraphHtml": "<p class=\"h1\">25+</p>",
"words": 1,
"direct": false,
"issue": "First paragraph is 1 words and does not look like a concise direct answer."
},
{
"heading": "Customer loyalty is the most powerful force in business",
"headingHtml": "<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business</h2>",
"firstParagraph": "Genesys helps the world’s biggest brands earn and keep it.",
"paragraphHtml": "<p class=\"h5\" style=\"text-align: center;\">Genesys helps the world’s biggest brands earn and keep it.</p>",
"words": 11,
"direct": false,
"issue": "First paragraph is 11 words and does not look like a concise direct answer."
},
{
"heading": "25-point CSAT increase 10% more conversations",
"headingHtml": "<h3 class=\"h4\">25-point CSAT increase<br> 10% more conversations</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "60% of calls resolved by AI 20% lower costs",
"headingHtml": "<h3 class=\"h4\">60% of calls resolved by AI<br> 20% lower costs</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "75% improvement in NPS 40% less manual effort",
"headingHtml": "<h3 class=\"h4\">75% improvement in NPS<br> 40% less manual effort</h3>",
"firstParagraph": "",
"paragraphHtml": "",
"words": 0,
"direct": false,
"issue": "No paragraph follows this heading."
},
{
"heading": "Connect CX to every system that matters",
"headingHtml": "<h2>Connect CX to every system that matters</h2>",
"firstParagraph": "Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.",
"paragraphHtml": "<p>Genesys integrates with Salesforce, ServiceNow and the deepest partner ecosystem in CX.</p>",
"words": 12,
"direct": false,
"issue": "First paragraph is 12 words and does not look like a concise direct answer."
},
{
"heading": "CX expertise you can count on",
"headingHtml": "<h2>CX expertise you can count on</h2>",
"firstParagraph": "Ebook",
"paragraphHtml": "<p class=\"assettag\">Ebook</p>",
"words": 1,
"direct": false,
"issue": "First paragraph is 1 words and does not look like a concise direct answer."
},
{
"heading": "The CX Playbook for the Agentic Era",
"headingHtml": "<h3>The CX Playbook for the Agentic Era</h3>",
"firstParagraph": "See how leading brands turn AI into seamless, outcome-driven journeys.",
"paragraphHtml": "<p class=\"text-20\"><span class=\"TextRun SCXW83244123 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\" data-contrast=\"auto\"><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\">See how leading brands turn</span><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\"> AI</span><span class=\"NormalTextRun CommentHighlightHovered SCXW83244123 BCX0\"> into seamless, outcome-driven journeys</span></span><span class=\"TextRun SCXW83244123 BCX0\" lang=\"EN-US\" xml:lang=\"EN-US\"...",
"words": 10,
"direct": false,
"issue": "First paragraph is 10 words and does not look like a concise direct answer."
},
{
"heading": "Analysts and users agree — Genesys is a leader",
"headingHtml": "<h2>Analysts and users agree — Genesys is a leader</h2>",
"firstParagraph": "Recognized as a leader by analysts and users alike, setting the standard in customer engagement solutions.",
"paragraphHtml": "<p class=\"text-22\">Recognized as a leader by analysts and users alike, setting the standard in customer engagement solutions.</p>",
"words": 16,
"direct": false,
"issue": "First paragraph is 16 words and does not look like a concise direct answer."
},
{
"heading": "See Genesys Cloud in action",
"headingHtml": "<h2 class=\"h3 text-balance\">See Genesys Cloud in action</h2>",
"firstParagraph": "Talk with an expert to see firsthand how you can achieve lasting customer loyalty and drive real efficiency today.",
"paragraphHtml": "<p>Talk with an expert to see firsthand how you can achieve lasting customer loyalty and drive real efficiency today.</p>",
"words": 19,
"direct": false,
"issue": "First paragraph is 19 words and does not look like a concise direct answer."
}
],
"score": 65,
"weight": 8
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Extraction-friendly structure
GEO: Extraction-friendly structure scored 85/100 and needs improvement.
2 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Extraction-friendly structure
GEO: Extraction-friendly structure scored 85/100 and needs improvement.
2 Warning
Needs attention
GEO: Extraction-friendly structure
01
Issue
Missing extraction signals: optional top summary / TL;DR / key takeaways block, table with <thead> only if the page already has tabular/comparative data, ordered list only if the page explains a workflow/process, optional visible FAQ or FAQPage schema.
Details
02
Why it matters
Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.
Check name
GEO: Extraction-friendly structure
Score
85/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for AI answer engines to extract, cite, and attribute.
Result
GEO: Extraction-friendly structure scored 85/100 and needs improvement.
Evidence
{
"hasSummary": false,
"tableCount": 0,
"tablesWithHead": 0,
"tablesMissingThead": [],
"orderedLists": 0,
"hasFaq": false,
"definitionPatterns": 9,
"schemaBlocks": 1,
"missingSignals": [
"optional top summary / TL;DR / key takeaways block",
"table with <thead> only if the page already has tabular/comparative data",
"ordered list only if the page explains a workflow/process",
"optional visible FAQ or FAQPage schema"
],
"score": 85,
"weight": 24
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Entity and definition clarity
AEO: Entity and definition clarity scored 78/100 and needs improvement.
1 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Entity and definition clarity
AEO: Entity and definition clarity scored 78/100 and needs improvement.
1 Warning
Needs attention
AEO: Entity and definition clarity
01
Issue
Entity or definition gaps: powered, cloud, loyal, customers, efficient, teams, done, right.
Details
02
Why it matters
Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.
Check name
AEO: Entity and definition clarity
Score
78/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for answer engines and assistants to answer from directly.
Result
AEO: Entity and definition clarity scored 78/100 and needs improvement.
Evidence
{
"title": "AI-Powered CX | Genesys Cloud",
"h1": "Loyal customers. Efficient teams. That’s CX done right.",
"description": "Genesys is a leader for omnichannel customer experience & contact center solutions, trusted by 10,000+ companies in over 100 countries.",
"topicOverlap": 0.1111111111111111,
"definitionCount": 9,
"topicTerms": [
"powered",
"genesys",
"cloud",
"loyal",
"customers",
"efficient",
"teams",
"done",
"right"
],
"descriptionTerms": [
"genesys",
"leader",
"omnichannel",
"customer",
"experience",
"contact",
"center",
"solutions",
"trusted",
"000",
"companies",
"over",
"100",
"countries"
],
"missingFromDescription": [
"powered",
"cloud",
"loyal",
"customers",
"efficient",
"teams",
"done",
"right"
],
"score": 78,
"weight": 18
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer intent coverage
AEO: Answer intent coverage scored 70/100 and needs improvement.
1 Warning
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AEO: Answer intent coverage
AEO: Answer intent coverage scored 70/100 and needs improvement.
1 Warning
Needs attention
AEO: Answer intent coverage
01
Issue
Missing likely AI Overview intent sections: what, how, cost, compare.
Details
02
Why it matters
Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.
Check name
AEO: Answer intent coverage
Score
70/100
Status
warning
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for answer engines and assistants to answer from directly.
Result
AEO: Answer intent coverage scored 70/100 and needs improvement.
Evidence
{
"headings": [
{
"text": "Call a representative",
"html": "<h2 class=\"h4\">Call a representative</h2>"
},
{
"text": "Headquarters",
"html": "<h2 class=\"h4\">Headquarters</h2>"
},
{
"text": "Genesys Cloud AI",
"html": "<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI</h2>"
},
{
"text": "A trusted leader for today’s customer experiences",
"html": "<h2>A trusted leader for today’s customer experiences</h2>"
},
{
"text": "Customer loyalty is the most powerful force in business",
"html": "<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business</h2>"
},
{
"text": "Connect CX to every system that matters",
"html": "<h2>Connect CX to every system that matters</h2>"
},
{
"text": "Discover the new experience economy",
"html": "<h2>Discover the new experience economy</h2>"
},
{
"text": "CX expertise you can count on",
"html": "<h2>CX expertise you can count on</h2>"
},
{
"text": "Analysts and users agree — Genesys is a leader",
"html": "<h2>Analysts and users agree — Genesys is a leader</h2>"
},
{
"text": "See Genesys Cloud in action",
"html": "<h2 class=\"h3 text-balance\">See Genesys Cloud in action</h2>"
}
],
"expected": [
{
"id": "what",
"label": "What is AI-Powered CX?",
"pattern": {}
},
{
"id": "how",
"label": "How does AI-Powered CX work?",
"pattern": {}
},
{
"id": "benefits",
"label": "Why use AI-Powered CX?",
"pattern": {}
},
{
"id": "cost",
"label": "Is AI-Powered CX free or paid?",
"pattern": {}
},
{
"id": "compare",
"label": "How does AI-Powered CX compare with alternatives?",
"pattern": {}
}
],
"missing": [
{
"id": "what",
"label": "What is AI-Powered CX?",
"pattern": {}
},
{
"id": "how",
"label": "How does AI-Powered CX work?",
"pattern": {}
},
{
"id": "cost",
"label": "Is AI-Powered CX free or paid?",
"pattern": {}
},
{
"id": "compare",
"label": "How does AI-Powered CX compare with alternatives?",
"pattern": {}
}
],
"score": 70,
"weight": 8
}Agent Ease of UseAPIEmerging recommendation
AI context endpoint
AI context endpoint is informational for this page.
Informational
Agent Ease of UseAPIEmerging recommendation
AI context endpoint
AI context endpoint is informational for this page.
Informational
Needs attention
AI context endpoint
01
Issue
AI context endpoint is informational for this page.
02
Why it matters
A context endpoint gives agents a small, low-latency summary of product purpose, safe actions, and canonical machine-readable resources without scraping the whole site.
Check name
AI context endpoint
Score
100/100
Status
informational
Category
API
Maturity
Emerging recommendation
Goal
Expose a compact API context endpoint agents can fetch before deciding which public API or discovery resource to use.
Result
AI context endpoint is informational for this page.
Validation steps
Fetch to find resource
AI context endpoint was not found at the expected path.
Evidence
{
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "informational",
"evidence": {
"checked": [
{
"path": "/api/ai/context",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016172
},
{
"path": "/api/context",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016167
},
{
"path": "/context",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016160
}
]
},
"issue": "AI context endpoint was not found at the expected path.",
"howToFix": "Publish a concise JSON or Markdown AI context endpoint describing the product, public actions, and machine-readable resources."
}
]
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Query intent coverage
AIO: Query intent coverage is informational for this page.
Informational
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
AIO: Query intent coverage
AIO: Query intent coverage is informational for this page.
Informational
Needs attention
AIO: Query intent coverage
01
Issue
Missing likely AI Overview intent sections: what, how, cost, compare.
Details
02
Why it matters
AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.
Check name
AIO: Query intent coverage
Score
70/100
Status
informational
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content eligible and useful for Google AI Overviews and AI Mode extraction.
Result
AIO: Query intent coverage is informational for this page.
Evidence
{
"headings": [
{
"text": "Call a representative",
"html": "<h2 class=\"h4\">Call a representative</h2>"
},
{
"text": "Headquarters",
"html": "<h2 class=\"h4\">Headquarters</h2>"
},
{
"text": "Genesys Cloud AI",
"html": "<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI</h2>"
},
{
"text": "A trusted leader for today’s customer experiences",
"html": "<h2>A trusted leader for today’s customer experiences</h2>"
},
{
"text": "Customer loyalty is the most powerful force in business",
"html": "<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business</h2>"
},
{
"text": "Connect CX to every system that matters",
"html": "<h2>Connect CX to every system that matters</h2>"
},
{
"text": "Discover the new experience economy",
"html": "<h2>Discover the new experience economy</h2>"
},
{
"text": "CX expertise you can count on",
"html": "<h2>CX expertise you can count on</h2>"
},
{
"text": "Analysts and users agree — Genesys is a leader",
"html": "<h2>Analysts and users agree — Genesys is a leader</h2>"
},
{
"text": "See Genesys Cloud in action",
"html": "<h2 class=\"h3 text-balance\">See Genesys Cloud in action</h2>"
}
],
"expected": [
{
"id": "what",
"label": "What is AI-Powered CX?",
"pattern": {}
},
{
"id": "how",
"label": "How does AI-Powered CX work?",
"pattern": {}
},
{
"id": "benefits",
"label": "Why use AI-Powered CX?",
"pattern": {}
},
{
"id": "cost",
"label": "Is AI-Powered CX free or paid?",
"pattern": {}
},
{
"id": "compare",
"label": "How does AI-Powered CX compare with alternatives?",
"pattern": {}
}
],
"missing": [
{
"id": "what",
"label": "What is AI-Powered CX?",
"pattern": {}
},
{
"id": "how",
"label": "How does AI-Powered CX work?",
"pattern": {}
},
{
"id": "cost",
"label": "Is AI-Powered CX free or paid?",
"pattern": {}
},
{
"id": "compare",
"label": "How does AI-Powered CX compare with alternatives?",
"pattern": {}
}
],
"score": 70,
"weight": 4
}Agent Ease of UseAuthEmerging recommendation
Auth.md Agent Registration
Auth.md Agent Registration has an informational finding because the page appears to support authentication.
Informational
Agent Ease of UseAuthEmerging recommendation
Auth.md Agent Registration
Auth.md Agent Registration has an informational finding because the page appears to support authentication.
Informational
Needs attention
Auth.md Agent Registration
01
Issue
auth.md response did not match the expected agent registration shape. Content-Type "text/html; charset=UTF-8" is not Markdown or text/plain; missing registration instructions; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.
02
Why it matters
Agent registration metadata lets automated clients find the registration path, supported identity types, credential types, and related claim or revocation endpoints without scraping human docs.
Check name
Auth.md Agent Registration
Score
0/100
Status
informational
Category
Auth
Maturity
Emerging recommendation
Goal
Publish Auth.md and agent_auth metadata so agents can discover registration and credential requirements.
Result
Auth.md Agent Registration has an informational finding because the page appears to support authentication.
Validation steps
Fetch and validate /auth.md
auth.md response did not match the expected agent registration shape. Content-Type "text/html; charset=UTF-8" is not Markdown or text/plain; missing registration instructions; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.
Publish protected resource metadata
The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.
Validate agent_auth authorization metadata
OAuth authorization server metadata could not be fetched.
Evidence
{
"failedStep": "auth-md",
"steps": [
{
"id": "auth-md",
"title": "Fetch and validate /auth.md",
"status": "fail",
"evidence": {
"path": "/auth.md",
"ok": false,
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016160,
"validation": {
"valid": false,
"issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html; charset=UTF-8\" is not Markdown or text/plain; missing registration instructions; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.",
"compatibleContentType": false,
"contentLength": 990945,
"hasRegisterInstructions": false,
"hasProtectedResourceLink": false,
"hasAuthorizationServerLink": false,
"mentionsIdentity": true,
"mentionsCredential": true,
"links": [
"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\"",
"/png",
"https://www.genesys.com/media/Meta-Image_1280x720.png\">",
"https://www.genesys.com/media/Meta-Image_1280x720.png\">",
"https://www.genesys.com/media/Meta-Image_1280x720.png\">",
"/title",
"//kit.fontawesome.com'",
"https://fonts.gstatic.com'",
"/css'",
"/style"
],
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
}
},
"issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html; charset=UTF-8\" is not Markdown or text/plain; missing registration instructions; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.",
"howToFix": "Serve /auth.md at the site root as Markdown with agent registration instructions and links to OAuth metadata."
},
{
"id": "oauth-protected-resource",
"title": "Publish protected resource metadata",
"status": "fail",
"evidence": {
"path": "/.well-known/oauth-protected-resource",
"ok": false,
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016216,
"text": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\"/>\r\n<meta property=\"og:site_name\" content=\"Genesys\">\r\n <meta property=\"og:type\" content=\"object\">\r\n\r\n <meta property=\"og:image\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n <meta property=\"og:image:secure_url\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n <meta property=\"og:image:width\" content=\"1280\">\r\n <meta property=\"og:image:height\" content=\"720\">\r\n\r\n<meta name=\"twitter:card\" content=\"summary_large_image\"/>\r\n<meta name=\"twitter:title\" content=\"Page not found | Genesys\"/>\r\n<meta name=\"twitter:site\" content=\"@Genesys\">\r\n <meta name=\"twitter:image\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n \n\t\n\t\n <title>Page not found | Genesys</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//kit.fontawesome.com' />\n<link href='https://fonts.gstatic.com' crossorigin rel='preconnect' />\n<style id='wp-img-auto-sizes-contain-inline-css' type='text/css'>img:is([sizes=auto i],[sizes^=\"auto,\" i]){contain-intrinsic-size:3000px 1500px}</style>\n<style id='classic-theme-styles-inline-css' type='text/css'>/*! This file is auto-generated */\n.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}</style>\n<style id='global-styles-inline-css' type='text/css'>:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#ffffff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgb(6,147,227) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgb(252,185,0) 0%,rgb(255,105,0) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgb(255,105,0) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--pre"
},
"issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
"howToFix": "Publish /.well-known/oauth-protected-resource with resource and authorization_servers fields."
},
{
"id": "agent-auth-block",
"title": "Validate agent_auth authorization metadata",
"status": "fail",
"evidence": {
"valid": false,
"issue": "OAuth authorization server metadata could not be fetched.",
"fetch": {
"ok": false,
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016220,
"text": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\"/>\r\n<meta property=\"og:site_name\" content=\"Genesys\">\r\n <meta property=\"og:type\" content=\"object\">\r\n\r\n <meta property=\"og:image\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n <meta property=\"og:image:secure_url\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n <meta property=\"og:image:width\" content=\"1280\">\r\n <meta property=\"og:image:height\" content=\"720\">\r\n\r\n<meta name=\"twitter:card\" content=\"summary_large_image\"/>\r\n<meta name=\"twitter:title\" content=\"Page not found | Genesys\"/>\r\n<meta name=\"twitter:site\" content=\"@Genesys\">\r\n <meta name=\"twitter:image\" content=\"https://www.genesys.com/media/Meta-Image_1280x720.png\">\r\n \n\t\n\t\n <title>Page not found | Genesys</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//kit.fontawesome.com' />\n<link href='https://fonts.gstatic.com' crossorigin rel='preconnect' />\n<style id='wp-img-auto-sizes-contain-inline-css' type='text/css'>img:is([sizes=auto i],[sizes^=\"auto,\" i]){contain-intrinsic-size:3000px 1500px}</style>\n<style id='classic-theme-styles-inline-css' type='text/css'>/*! This file is auto-generated */\n.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none}</style>\n<style id='global-styles-inline-css' type='text/css'>:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#ffffff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgb(6,147,227) 0%,rgb(155,81,224) 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,rgb(122,220,180) 0%,rgb(0,208,130) 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgb(252,185,0) 0%,rgb(255,105,0) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgb(255,105,0) 0%,rgb(207,46,46) 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,rgb(238,238,238) 0%,rgb(169,184,195) 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,rgb(74,234,220) 0%,rgb(151,120,209) 20%,rgb(207,42,186) 40%,rgb(238,44,130) 60%,rgb(251,105,98) 80%,rgb(254,248,76) 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,rgb(255,206,236) 0%,rgb(152,150,240) 100%);--wp--pre"
}
},
"issue": "OAuth authorization server metadata could not be fetched.",
"howToFix": "Add agent_auth to /.well-known/oauth-authorization-server with register_uri, supported identity types, credential types, and claim or revocation URLs where applicable."
}
],
"authApplicability": {
"supportsAuth": true,
"score": 9,
"signals": [
{
"source": "link:href",
"weight": 3,
"match": "auth link"
},
{
"source": "visible-text",
"weight": 3,
"match": "log in"
},
{
"source": "visible-text",
"weight": 3,
"match": "login"
}
]
},
"resourceFetchSucceeded": false
}GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Q&A and FAQ opportunities
GEO: Q&A and FAQ opportunities is informational for this page.
Informational
GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation
GEO: Q&A and FAQ opportunities
GEO: Q&A and FAQ opportunities is informational for this page.
Informational
Needs attention
GEO: Q&A and FAQ opportunities
01
Issue
10 h2 heading(s) are not phrased as questions; this is optional and only useful where Q&A wording is natural. No visible FAQ or FAQPage schema was detected; this is optional unless the page answers common questions.
Details
02
Why it matters
Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.
Check name
GEO: Q&A and FAQ opportunities
Score
75/100
Status
informational
Category
GEO, AIO & AEO
Maturity
Emerging recommendation
Goal
Make page content easy for AI answer engines to extract, cite, and attribute.
Result
GEO: Q&A and FAQ opportunities is informational for this page.
Evidence
{
"h2Count": 10,
"questionH2s": 0,
"hasFaq": false,
"nonQuestionH2s": [
{
"index": 1,
"text": "Call a representative",
"isQuestion": false,
"html": "<h2 class=\"h4\">Call a representative</h2>"
},
{
"index": 2,
"text": "Headquarters",
"isQuestion": false,
"html": "<h2 class=\"h4\">Headquarters</h2>"
},
{
"index": 3,
"text": "Genesys Cloud AI",
"isQuestion": false,
"html": "<h2 class=\"h4\" style=\"text-align: center;\">Genesys Cloud AI</h2>"
},
{
"index": 4,
"text": "A trusted leader for today’s customer experiences",
"isQuestion": false,
"html": "<h2>A trusted leader for today’s customer experiences</h2>"
},
{
"index": 5,
"text": "Customer loyalty is the most powerful force in business",
"isQuestion": false,
"html": "<h2 style=\"text-align: center;\">Customer loyalty is the most powerful force in business</h2>"
},
{
"index": 6,
"text": "Connect CX to every system that matters",
"isQuestion": false,
"html": "<h2>Connect CX to every system that matters</h2>"
},
{
"index": 7,
"text": "Discover the new experience economy",
"isQuestion": false,
"html": "<h2>Discover the new experience economy</h2>"
},
{
"index": 8,
"text": "CX expertise you can count on",
"isQuestion": false,
"html": "<h2>CX expertise you can count on</h2>"
},
{
"index": 9,
"text": "Analysts and users agree — Genesys is a leader",
"isQuestion": false,
"html": "<h2>Analysts and users agree — Genesys is a leader</h2>"
},
{
"index": 10,
"text": "See Genesys Cloud in action",
"isQuestion": false,
"html": "<h2 class=\"h3 text-balance\">See Genesys Cloud in action</h2>"
}
],
"score": 75,
"weight": 4
}AI DiscoverabilityDiscoverabilityEstablished
IndexNow key
IndexNow key is informational for this page.
Informational
AI DiscoverabilityDiscoverabilityEstablished
IndexNow key
IndexNow key is informational for this page.
Informational
Needs attention
IndexNow key
01
Issue
IndexNow key is informational for this page.
02
Why it matters
IndexNow lets sites notify participating search engines about changed URLs, but ownership verification requires a UTF-8 key file whose filename matches the key.
Check name
IndexNow key
Score
100/100
Status
informational
Category
Discoverability
Maturity
Established
Goal
Verify that IndexNow ownership key placement is detectable when the site advertises it.
Result
IndexNow key is informational for this page.
Validation steps
Find advertised IndexNow key location
No IndexNow key location was advertised in HTML, Link headers, or robots.txt.
Fetch and validate IndexNow key file
No discoverable IndexNow key file was found.
Evidence
{
"steps": [
{
"id": "advertised-location",
"title": "Find advertised IndexNow key location",
"status": "informational",
"evidence": {
"advertised": []
},
"issue": "No IndexNow key location was advertised in HTML, Link headers, or robots.txt.",
"howToFix": "Advertise the key location with robots.txt IndexNow-Key, rel=\"indexnow-key\", or meta name=\"indexnow-key-location\" if you want scanners to verify it."
},
{
"id": "fetch-key",
"title": "Fetch and validate IndexNow key file",
"status": "informational",
"evidence": {
"advertised": [],
"checked": []
},
"issue": "No discoverable IndexNow key file was found.",
"howToFix": "Host a UTF-8 text file named {key}.txt using a 32-character hexadecimal key whose body exactly matches the key."
}
]
}Agent Ease of UseAuthEstablished
OAuth / OIDC discovery
OAuth / OIDC discovery has an informational finding because the page appears to support authentication.
Informational
Agent Ease of UseAuthEstablished
OAuth / OIDC discovery
OAuth / OIDC discovery has an informational finding because the page appears to support authentication.
Informational
Needs attention
OAuth / OIDC discovery
01
Issue
OAuth / OIDC discovery was not found at the expected path.
02
Why it matters
OAuth and OIDC discovery let agents find authorization, token, and key endpoints programmatically instead of relying on human documentation.
Check name
OAuth / OIDC discovery
Score
0/100
Status
informational
Category
Auth
Maturity
Established
Goal
Publish OAuth/OIDC discovery metadata so agents can authenticate with your APIs.
Result
OAuth / OIDC discovery has an informational finding because the page appears to support authentication.
Validation steps
Fetch to find resource
OAuth / OIDC discovery was not found at the expected path.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch to find resource",
"status": "fail",
"evidence": {
"checked": [
{
"path": "/.well-known/openid-configuration",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016209
},
{
"path": "/.well-known/oauth-authorization-server",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8",
"length": 1016221
}
]
},
"issue": "OAuth / OIDC discovery was not found at the expected path.",
"howToFix": "Publish valid OAuth/OIDC metadata only when the site actually supports OAuth/OIDC. Otherwise omit provider discovery and document any unauthenticated public APIs separately."
}
],
"authApplicability": {
"supportsAuth": true,
"score": 9,
"signals": [
{
"source": "link:href",
"weight": 3,
"match": "auth link"
},
{
"source": "visible-text",
"weight": 3,
"match": "log in"
},
{
"source": "visible-text",
"weight": 3,
"match": "login"
}
]
},
"resourceFetchSucceeded": false
}Agent Ease of UseAuthEmerging recommendation
OAuth Protected Resource
OAuth Protected Resource has an informational finding because the page appears to support authentication.
Informational
Agent Ease of UseAuthEmerging recommendation
OAuth Protected Resource
OAuth Protected Resource has an informational finding because the page appears to support authentication.
Informational
Needs attention
OAuth Protected Resource
01
Issue
The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.
02
Why it matters
Protected Resource metadata tells agents which authorization servers protect an API and how to connect authentication challenges to the right resource.
Check name
OAuth Protected Resource
Score
0/100
Status
informational
Category
Auth
Maturity
Emerging recommendation
Goal
Publish OAuth Protected Resource Metadata so agents can discover how to authenticate.
Result
OAuth Protected Resource has an informational finding because the page appears to support authentication.
Validation steps
Fetch protected resource metadata
The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.
Validate protected resource metadata
Response is not valid JSON.
Validate protected resource identity
Protected resource metadata `resource` did not match the resource identifier used to retrieve it.
Probe protected API Bearer challenge
No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.
Evidence
{
"failedStep": "fetch",
"steps": [
{
"id": "fetch",
"title": "Fetch protected resource metadata",
"status": "fail",
"evidence": {
"path": "/.well-known/oauth-protected-resource",
"statusCode": 404,
"contentType": "text/html; charset=UTF-8"
},
"issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
"howToFix": "Publish /.well-known/oauth-protected-resource JSON."
},
{
"id": "metadata",
"title": "Validate protected resource metadata",
"status": "fail",
"evidence": {
"valid": false,
"compatibleContentType": false,
"issue": "Response is not valid JSON.",
"rawExcerpt": "<!DOCTYPE html>\n\n<html lang=\"en-us\">\n\n<head>\n <meta charset=\"UTF-8\" />\n <meta name=\"viewport\" content=\"width=device-width, initial-scale=1, shrink-to-fit=no\">\n <link rel=\"icon\" href=\"https://www.genesys.com/wp-content/themes/genesys-kraken/logo/favicon32.png\" sizes=\"32x32\" type=\"image/png\">\n\n \n \n \n <meta property=\"custom meta field\" data-sj-meta-sitelang content=\"en\"/>\n <meta property=\"custom meta field\" data-sj-meta-site content=\"site_genesys\"/>\n <meta property=\"custom meta field\" data-sj-meta-modified_time content=\"\"/>\n <meta property=\"custom meta field\" data-sj-meta-published_time content=\"\"/>\n\n \n <meta name=\"robots\" content=\"noindex,follow\"/><meta property=\"og:locale\" content=\"en_US\"/>\r\n<meta property=\"og:title\" content=\"Page not found | Genesys\""
},
"issue": "Response is not valid JSON.",
"howToFix": "Publish resource and authorization_servers as absolute URLs."
},
{
"id": "resource-identity",
"title": "Validate protected resource identity",
"status": "fail",
"evidence": {
"expectedResource": "https://www.genesys.com"
},
"issue": "Protected resource metadata `resource` did not match the resource identifier used to retrieve it.",
"howToFix": "Set `resource` to the origin/resource identifier represented by /.well-known/oauth-protected-resource."
},
{
"id": "protected-route-challenge",
"title": "Probe protected API Bearer challenge",
"status": "informational",
"evidence": {
"checked": [
{
"path": "/api/admin/scans",
"statusCode": 404,
"wwwAuthenticate": {
"valid": false,
"present": false
},
"expectedMetadataUrl": "https://www.genesys.com/.well-known/oauth-protected-resource",
"metadataUrlMatches": true,
"resourceMatchesRequestContext": true
},
{
"path": "/api/admin/summary",
"statusCode": 404,
"wwwAuthenticate": {
"valid": false,
"present": false
},
"expectedMetadataUrl": "https://www.genesys.com/.well-known/oauth-protected-resource",
"metadataUrlMatches": true,
"resourceMatchesRequestContext": true
},
{
"path": "/api/scans",
"statusCode": 404,
"wwwAuthenticate": {
"valid": false,
"present": false
},
"expectedMetadataUrl": "https://www.genesys.com/.well-known/oauth-protected-resource",
"metadataUrlMatches": true,
"resourceMatchesRequestContext": true
}
]
},
"issue": "No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.",
"howToFix": "When this site exposes bearer-protected APIs, return 401 with WWW-Authenticate: Bearer and link resource_metadata."
}
],
"authApplicability": {
"supportsAuth": true,
"score": 9,
"signals": [
{
"source": "link:href",
"weight": 3,
"match": "auth link"
},
{
"source": "visible-text",
"weight": 3,
"match": "log in"
},
{
"source": "visible-text",
"weight": 3,
"match": "login"
}
]
},
"resourceFetchSucceeded": false
}SEOSEOBrowser audit
Links do not have descriptive text
100 Fail
SEOSEOBrowser audit
Links do not have descriptive text
100 Fail
Check name
Links do not have descriptive text
Score
0/100
Status
fail
Device
desktop
Category
SEO
Estimated savings
1 link found
Fix guidance
Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/).
Evidence
{
"displayValue": "1 link found",
"description": "Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/)."
}Performance and AccessibilityPerformanceBrowser audit
Document does not have a main landmark.
50 Fail
Performance and AccessibilityPerformanceBrowser audit
Document does not have a main landmark.
50 Fail
Check name
Document does not have a main landmark.
Score
0/100
Status
fail
Device
desktop
Category
Performance
Fix guidance
One main landmark helps screen reader users navigate a web page. [Learn more about landmarks](https://dequeuniversity.com/rules/axe/4.11/landmark-one-main).
References
https://web.dev/learn/performance/Evidence
{
"description": "One main landmark helps screen reader users navigate a web page. [Learn more about landmarks](https://dequeuniversity.com/rules/axe/4.11/landmark-one-main)."
}Performance and AccessibilityPerformanceBrowser audit
Reduce unused JavaScript
25 Warning
Performance and AccessibilityPerformanceBrowser audit
Reduce unused JavaScript
25 Warning
Check name
Reduce unused JavaScript
Score
50/100
Status
warning
Device
desktop
Category
Performance
Estimated savings
Est savings of 44 KiB
Fix guidance
Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. [Learn how to reduce unused JavaScript](https://developer.chrome.com/docs/lighthouse/performance/unused-javascript/).
References
https://web.dev/learn/performance/Evidence
{
"displayValue": "Est savings of 44 KiB",
"description": "Reduce unused JavaScript and defer loading scripts until they are required to decrease bytes consumed by network activity. [Learn how to reduce unused JavaScript](https://developer.chrome.com/docs/lighthouse/performance/unused-javascript/).",
"numericValue": 0
}Fix with MCP or CLI
Use this report as the handoff into remediation. Generate a coding-agent prompt with the failing checks attached, or jump to the MCP and CLI setup docs before your next rescan.
Score history
Public scan score over time
Public reports for this website origin. Select any point or report link to open that canonical report.
| Scan date | Score | Readiness | Report |
|---|---|---|---|
| 64/100 | Level 3, Bot-Aware | Current report |