CanAgentUse

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https://www.helpshift.com/

SCANNED

Jun 10, 2026, 9:39 PM

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https://www.helpshift.com/

SCANNED

Jun 10, 2026, 9:39:24 PMJun 10, 2026, 9:39 PM

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61/100

OVERALL SCORE

Level 3, Bot-Aware

Moderate readiness for AI agents

CAPTURED SCREENSHOT

What AI sees of your website

AI-Native Player Engagement Platform For Gaming | Helpshift

Helpshift is an AI-native player engagement platform that combines technology, AI, and human experts to power gaming support, trust & safety and community.

Next step

Turn this report into a fix workflow

25 failed checks are ready to move into MCP or CLI remediation. Generate a repair prompt, connect the scanner to your coding agent, or open the integration docs before your next rescan.

Detailed report scores grouped by capability area
Metric	Score	Status	Passed	Failed	Warning	Evidence
AI Discoverability	62	Needs work	13	12	0	View details
Discoverability	67	Needs work	5	4	0	View details
Content Readiness	67	Needs work	6	5	0	View details
Bot Access Control	50	Needs work	2	3	0	View details
Agent Ease of Use	39	Priority fix	21	33	2	View details
API	28	Priority fix	2	7	0	View details
Auth	27	Priority fix	6	8	0	View details
MCP	60	Needs work	5	7	1	View details
Skill Discovery	42	Priority fix	4	11	1	View details
Agent Commerce	Not Applicable	Not Applicable	4	0	0
GEO, AIO and AEO	83	Mostly ready	10	0	8
GEO Readiness	Not Applicable	Not Applicable	4	0	0
AIO Readiness	86	Mostly ready	4	0	3
AEO Readiness	73	Needs work	2	0	5
SEO	85	Mostly ready	9	2	0	View details
SEO	85	Mostly ready	9	2	0	View details
Security & Trust	32	Priority fix	4	6	0	View details
Security & Trust	20	Priority fix	1	4	0	View details
AI Training Exposure	50	Needs work	3	2	0	View details
Performance and Accessibility	69	Needs work	21	4	1	View details
Performance	57	Needs work	14	4	1	View details
Accessibility	91	Strong	7	0	0

Prioritized recommendations

Issues ranked by score impact

39 items need attention

Security & TrustAI Training ExposureEmerging recommendation

TDMRep declaration

TDMRep declaration is missing or incomplete.

100 Fail

Needs attention

TDMRep declaration

Failed check

Issue

Response is not valid JSON.

Why it matters

TDMRep is a W3C Community Group protocol and IANA-registered well-known URI for declaring text and data mining reservation policy on applicable content.

Check name

TDMRep declaration

Score

0/100

Status

fail

Category

AI Training Exposure

Maturity

Emerging recommendation

Goal

Publish a machine-readable text and data mining reservation declaration when the site needs one.

Result

TDMRep declaration is missing or incomplete.

Validation steps

Validate TDMRep rules
Response is not valid JSON.

Evidence

{
  "statusCode": 200,
  "contentType": "text/html; charset=UTF-8",
  "valid": false,
  "compatibleContentType": false,
  "issue": "Response is not valid JSON.",
  "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch /.well-known/tdmrep.json",
      "status": "pass",
      "evidence": {
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8",
        "length": 360281
      }
    },
    {
      "id": "validate",
      "title": "Validate TDMRep rules",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish /.well-known/tdmrep.json as an array of TDMRep rule objects with location and tdm-reservation values of 0 or 1."
    }
  ]
}

AI DiscoverabilityBot Access ControlEstablished

AI bot rules in robots.txt

AI bot rules in robots.txt is missing or incomplete.

50 Fail

Needs attention

AI bot rules in robots.txt

Failed check

Issue

No specific User-agent rules found for major AI crawlers (GPTBot, ClaudeBot, etc.) in robots.txt.

Why it matters

Explicit AI bot rules reduce ambiguity for crawler operators and make training, indexing, or retrieval access policy auditable.

Check name

AI bot rules in robots.txt

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Established

Goal

Add User-agent rules for AI crawlers like GPTBot, Claude-Web, and others.

Result

AI bot rules in robots.txt is missing or incomplete.

Evidence

{
  "expectedBots": [
    "GPTBot",
    "ChatGPT-User",
    "ClaudeBot",
    "Claude-Web",
    "Anthropic-AI",
    "Google-Extended",
    "PerplexityBot",
    "CCBot",
    "Applebot-Extended",
    "Meta-ExternalAgent",
    "Bytespider",
    "Amazonbot",
    "Cohere-AI"
  ],
  "configuredBots": []
}

AI DiscoverabilityDiscoverabilityEstablished

High-value schema types

High-value schema types is missing or incomplete.

50 Fail

Needs attention

High-value schema types

Failed check

Issue

No high-value schema types (e.g. Article, Product, Service) were found.

Why it matters

High-value schema types tell agents whether a page is an article, product, event, service, or other actionable content type.

Check name

High-value schema types

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Use schema types that describe the page's primary content or offering.

Result

High-value schema types is missing or incomplete.

Evidence

{
  "found": [],
  "expected": [
    "Article",
    "BlogPosting",
    "NewsArticle",
    "Product",
    "SoftwareApplication",
    "FAQPage",
    "LocalBusiness",
    "VideoObject",
    "HowTo",
    "Event",
    "Course",
    "Review",
    "Service"
  ],
  "allTypes": [
    "ImageObject",
    "Organization",
    "WebPage",
    "WebSite"
  ]
}

AI DiscoverabilityDiscoverabilityEstablished

Link headers

Link headers failed at "Find useful Link headers".

50 Fail

Needs attention

Link headers

Failed check

Issue

No useful agent discovery Link headers were found.

Why it matters

Link headers let automated clients discover API catalogs, documentation, and machine-readable alternates without parsing page markup first.

Check name

Link headers

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Include Link response headers for agent discovery using RFC 8288.

Result

Link headers failed at "Find useful Link headers".

Validation steps

Find useful Link headers
No useful agent discovery Link headers were found.
Fetch same-origin Link header targets
Link headers did not expose any same-origin targets to validate.

Evidence

{
  "failedStep": "presence",
  "steps": [
    {
      "id": "presence",
      "title": "Find useful Link headers",
      "status": "fail",
      "evidence": {
        "links": []
      },
      "issue": "No useful agent discovery Link headers were found.",
      "howToFix": "Expose useful Link headers such as rel=\"api-catalog\", rel=\"service-doc\", and rel=\"service-desc\"."
    },
    {
      "id": "target-validation",
      "title": "Fetch same-origin Link header targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin Link header targets were available to fetch."
          }
        ]
      },
      "issue": "Link headers did not expose any same-origin targets to validate.",
      "howToFix": "Make each same-origin Link href reachable and serve the advertised media type."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Markdown negotiation

Markdown negotiation failed at "Markdown content type".

50 Fail

Needs attention

Markdown negotiation

Failed check

Issue

Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.

Why it matters

Markdown negotiation gives agents a cleaner representation of page content while preserving normal HTML for browsers.

Check name

Markdown negotiation

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Return HTML responses as markdown when agents request it.

Result

Markdown negotiation failed at "Markdown content type".

Validation steps

Markdown content type
Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.
Vary: Accept header
Markdown negotiation is missing Vary: Accept; current Vary header is "Accept-Encoding,User-Agent".
Structured Markdown body
Markdown response is missing a heading.

Evidence

{
  "failedStep": "content-type",
  "steps": [
    {
      "id": "content-type",
      "title": "Markdown content type",
      "status": "fail",
      "evidence": {
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      },
      "issue": "Content-Type \"text/html; charset=UTF-8\" does not indicate Markdown when requested with Accept: text/markdown.",
      "howToFix": "Return Content-Type: text/markdown; charset=utf-8 for requests with Accept: text/markdown."
    },
    {
      "id": "vary-accept",
      "title": "Vary: Accept header",
      "status": "fail",
      "evidence": {
        "vary": "Accept-Encoding,User-Agent"
      },
      "issue": "Markdown negotiation is missing Vary: Accept; current Vary header is \"Accept-Encoding,User-Agent\".",
      "howToFix": "Add Vary: Accept on negotiated Markdown responses so shared caches keep HTML and Markdown variants separate."
    },
    {
      "id": "markdown-content",
      "title": "Structured Markdown body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "hasHeading": false,
        "wordCount": 38444,
        "excerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.",
        "issue": "Markdown response is missing a heading."
      },
      "issue": "Markdown response is missing a heading.",
      "howToFix": "Return Markdown with at least one heading and substantive page content, including useful links or instructions for agents."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Semantic HTML

Semantic HTML is missing or incomplete.

50 Fail

Needs attention

Semantic HTML

Failed check

Issue

Semantic HTML is incomplete: 6 links missing accessible names.

Details

Why it matters

Semantic HTML gives browsers, assistive technology, search systems, and agents reliable landmarks, headings, controls, form semantics, and image context.

Check name

Semantic HTML

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Expose readable page structure through semantic HTML and accessible controls.

Result

Semantic HTML is missing or incomplete.

Evidence

{
  "main": true,
  "nav": true,
  "footer": true,
  "meaningfulH1": true,
  "headingOrder": true,
  "accessibleLinks": false,
  "accessibleButtons": true,
  "imageAltCoverage": true,
  "formAutocompleteCoverage": true,
  "details": {
    "inaccessibleLinks": [
      "<a href=\"https://www.helpshift.com/blog/player-lifetime-value/\"> <img fetchpriority=\"high\" width=\"800\" height=\"460\" src=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png\" class=\"attachment-large size-large wp-image-46375\" alt srcset=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png 1024w, https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-",
      "<a href=\"https://www.facebook.com/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M28.2695 15.8099C28.2695 8.66995 22.5166 2.88184 15.4199 2.88184C8.32327 2.88184 2.57031 8.66995 2.57031 15.8099C2.57031 22.2626 7.2692 27.6111 13.4122 28.581V19.547H10.1496V15.8099H13.4122V12.9617C13.4122 9.72162 15.3306 7.93188 18.2656 7.93188C19.6716 7.93188 21.142 8.18439 21.142 8.18439V11",
      "<a href=\"https://www.instagram.com/helpshift/\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M20.559 4.16699H10.2793C6.73098 4.16699 3.85449 7.04348 3.85449 10.5918V20.8715C3.85449 24.4197 6.73098 27.2963 10.2793 27.2963H20.559C24.1072 27.2963 26.9838 24.4197 26.9838 20.8715V10.5918C26.9838 7.04348 24.1072 4.16699 20.559 4.16699ZM24.7351 20.87",
      "<a href=\"https://x.com/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M22.0702 5.45215H25.6168L17.8684 14.1608L26.9838 26.0115H19.8466L14.2564 18.8242L7.86001 26.0115H4.31122L12.5989 16.6966L3.85449 5.45215H11.1729L16.226 12.0217L22.0702 5.45215ZM20.8253 23.924H22.7907L10.1051 7.43006H7.99617L20.8253 23.924Z\" fill=\"white\"/></svg> </span> <span class=\"elementor-icon-list-te",
      "<a href=\"https://www.linkedin.com/company/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5.78193 4.16699C4.71743 4.16699 3.85449 5.02993 3.85449 6.09443V25.3688C3.85449 26.4333 4.71743 27.2963 5.78193 27.2963H25.0563C26.1208 27.2963 26.9838 26.4333 26.9838 25.3688V6.09443C26.9838 5.02993 26.1208 4.16699 25.0563 4.16699H5.78193ZM10.9",
      "<a href=\"https://www.youtube.com/channel/UClANlxGcmyeSGwYZmOINr8w\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M27.746 9.25558C27.5996 8.71256 27.3136 8.21734 26.9163 7.81921C26.5191 7.42108 26.0245 7.13393 25.4819 6.98634C23.4696 6.43381 15.4193 6.42481 15.4193 6.42481C15.4193 6.42481 7.37036 6.41582 5.35683 6.94394C4.81448 7.09832 4.32092 7.38953 3.92354 7.78961C3.52616 8.1897 3"
    ],
    "inaccessibleButtons": [],
    "missingAutocompleteInputs": [],
    "imagesMissingAlt": [],
    "skippedHeadingLevels": []
  },
  "counts": {
    "h1": 1,
    "headings": 41,
    "links": 100,
    "inaccessibleLinks": 6,
    "buttons": 4,
    "inaccessibleButtons": 0,
    "images": 38,
    "imagesWithAlt": 38,
    "autocompleteInputs": 0,
    "inputsWithAutocomplete": 0,
    "missingAutocompleteInputs": 0
  }
}

Agent Ease of UseAuthEstablished

OAuth / OIDC discovery

OAuth / OIDC discovery failed at "Validate resource body".

40 Fail

Needs attention

OAuth / OIDC discovery

Failed check

Issue

Response is not valid JSON.

Why it matters

OAuth and OIDC discovery let agents find authorization, token, and key endpoints programmatically instead of relying on human documentation.

Check name

OAuth / OIDC discovery

Score

20/100

Status

fail

Category

Auth

Maturity

Established

Goal

Publish OAuth/OIDC discovery metadata so agents can authenticate with your APIs.

Result

OAuth / OIDC discovery failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.
Probe authorization endpoint with an authorization-code request
authorization_endpoint is missing from discovery metadata.
Reject unregistered authorization redirects
authorization_endpoint is missing from discovery metadata.
Probe token endpoint with advertised grant type
token_endpoint is missing from discovery metadata.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/openid-configuration",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish valid OAuth/OIDC metadata only when the site actually supports OAuth/OIDC. Otherwise omit provider discovery and document any unauthenticated public APIs separately."
    },
    {
      "id": "authorization-endpoint",
      "title": "Probe authorization endpoint with an authorization-code request",
      "status": "fail",
      "evidence": {
        "url": ""
      },
      "issue": "authorization_endpoint is missing from discovery metadata.",
      "howToFix": "Advertise only implemented OAuth/OIDC endpoints."
    },
    {
      "id": "authorization-redirect-safety",
      "title": "Reject unregistered authorization redirects",
      "status": "fail",
      "evidence": {
        "url": ""
      },
      "issue": "authorization_endpoint is missing from discovery metadata.",
      "howToFix": "Validate clients and redirect_uri values before redirecting."
    },
    {
      "id": "token-endpoint",
      "title": "Probe token endpoint with advertised grant type",
      "status": "fail",
      "evidence": {
        "url": ""
      },
      "issue": "token_endpoint is missing from discovery metadata.",
      "howToFix": "Advertise only implemented OAuth/OIDC endpoints."
    }
  ],
  "authApplicability": {
    "supportsAuth": false,
    "score": 0,
    "signals": []
  },
  "resourceFetchSucceeded": true
}

Agent Ease of UseAuthEmerging recommendation

OAuth Protected Resource

OAuth Protected Resource failed at "Validate protected resource metadata".

34 Fail

Needs attention

OAuth Protected Resource

Failed check

Issue

Response is not valid JSON.

Why it matters

Protected Resource metadata tells agents which authorization servers protect an API and how to connect authentication challenges to the right resource.

Check name

OAuth Protected Resource

Score

33/100

Status

fail

Category

Auth

Maturity

Emerging recommendation

Goal

Publish OAuth Protected Resource Metadata so agents can discover how to authenticate.

Result

OAuth Protected Resource failed at "Validate protected resource metadata".

Validation steps

Validate protected resource metadata
Response is not valid JSON.
Validate protected resource identity
Protected resource metadata `resource` did not match the resource identifier used to retrieve it.
Probe protected API Bearer challenge
No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.

Evidence

{
  "failedStep": "metadata",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch protected resource metadata",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/oauth-protected-resource",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      },
      "howToFix": "Publish /.well-known/oauth-protected-resource JSON."
    },
    {
      "id": "metadata",
      "title": "Validate protected resource metadata",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish resource and authorization_servers as absolute URLs."
    },
    {
      "id": "resource-identity",
      "title": "Validate protected resource identity",
      "status": "fail",
      "evidence": {
        "expectedResource": "https://www.helpshift.com"
      },
      "issue": "Protected resource metadata `resource` did not match the resource identifier used to retrieve it.",
      "howToFix": "Set `resource` to the origin/resource identifier represented by /.well-known/oauth-protected-resource."
    },
    {
      "id": "protected-route-challenge",
      "title": "Probe protected API Bearer challenge",
      "status": "informational",
      "evidence": {
        "checked": [
          {
            "path": "/api/admin/scans",
            "statusCode": 200,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.helpshift.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/admin/summary",
            "statusCode": 200,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.helpshift.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/scans",
            "statusCode": 200,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.helpshift.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          }
        ]
      },
      "issue": "No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.",
      "howToFix": "When this site exposes bearer-protected APIs, return 401 with WWW-Authenticate: Bearer and link resource_metadata."
    }
  ],
  "authApplicability": {
    "supportsAuth": false,
    "score": 0,
    "signals": []
  },
  "resourceFetchSucceeded": true
}

Agent Ease of UseAPIEstablished

OpenAPI discovery

OpenAPI discovery failed at "Find valid OpenAPI document".

33 Fail

Needs attention

OpenAPI discovery

Failed check

Issue

OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

Why it matters

OpenAPI documents let agents understand available operations, schemas, authentication, and request formats before calling an API.

Check name

OpenAPI discovery

Score

0/100

Status

fail

Category

API

Maturity

Established

Goal

Publish a valid OpenAPI or Swagger document for API discovery.

Result

OpenAPI discovery failed at "Find valid OpenAPI document".

Validation steps

Find valid OpenAPI document
OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

Evidence

{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Find valid OpenAPI document",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/openapi.json",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/openapi.yaml",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/swagger.json",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/swagger.yaml",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/api/openapi.json",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/api/swagger.json",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          },
          {
            "path": "/docs/openapi.json",
            "statusCode": 200,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
          }
        ]
      },
      "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
      "howToFix": "Publish a valid OpenAPI 3.x or Swagger 2.0 JSON/YAML document with info, paths, operations, and responses."
    }
  ]
}

Security & TrustSecurity & TrustEstablished

Content-Security-Policy

Content-Security-Policy is missing or incomplete.

25 Fail

Needs attention

Content-Security-Policy

Failed check

Issue

Content-Security-Policy is missing or incomplete.

Why it matters

Content Security Policy limits where scripts, styles, frames, and connections can load from, reducing the impact of injection bugs.

Check name

Content-Security-Policy

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Constrain script, style, frame, and resource loading with a Content-Security-Policy header.

Result

Content-Security-Policy is missing or incomplete.

Evidence

{
  "header": "content-security-policy",
  "value": null
}

Security & TrustSecurity & TrustEstablished

Frame protection

Frame protection is missing or incomplete.

25 Fail

Needs attention

Frame protection

Failed check

Issue

Frame protection is missing or incomplete.

Why it matters

Frame protection blocks hostile sites from embedding pages in deceptive frames, reducing clickjacking risk.

Check name

Frame protection

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Prevent unwanted framing with X-Frame-Options or CSP frame-ancestors.

Result

Frame protection is missing or incomplete.

Evidence

{
  "xFrameOptions": null,
  "validXFrame": false,
  "contentSecurityPolicy": null,
  "cspFrameAncestors": false
}

Security & TrustSecurity & TrustEstablished

Referrer-Policy

Referrer-Policy is missing or incomplete.

25 Fail

Needs attention

Referrer-Policy

Failed check

Issue

Referrer-Policy is missing or incomplete.

Why it matters

Referrer-Policy controls how much URL context is sent to other origins, limiting accidental leakage of paths, queries, and identifiers.

Check name

Referrer-Policy

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Limit how much referrer data leaves the site.

Result

Referrer-Policy is missing or incomplete.

Evidence

{
  "header": "referrer-policy",
  "value": null
}

AI DiscoverabilityBot Access ControlInformational

Web Bot Auth request signing

Web Bot Auth request signing failed at "Validate resource body".

25 Fail

Needs attention

Web Bot Auth request signing

Failed check

Issue

Response is not valid JSON.

Why it matters

Web Bot Auth discovery lets servers and clients find signing keys for bot identity workflows based on HTTP Message Signatures.

Check name

Web Bot Auth request signing

Score

50/100

Status

fail

Category

Bot Access Control

Maturity

Informational

Goal

Advertise HTTP Message Signatures keys when this site operates signed bot clients or supports Web Bot Auth workflows.

Result

Web Bot Auth request signing failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/http-message-signatures-directory",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "If publishing Web Bot Auth keys, return a JSON key directory with a non-empty keys array and the draft media type."
    }
  ]
}

Security & TrustSecurity & TrustEstablished

X-Content-Type-Options

X-Content-Type-Options is missing or incomplete.

25 Fail

Needs attention

X-Content-Type-Options

Failed check

Issue

X-Content-Type-Options is missing or incomplete.

Why it matters

X-Content-Type-Options prevents browsers from treating mislabeled files as executable content, reducing content-sniffing attacks.

Check name

X-Content-Type-Options

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Prevent MIME sniffing for browser-loaded resources.

Result

X-Content-Type-Options is missing or incomplete.

Evidence

{
  "header": "x-content-type-options",
  "value": null
}

Agent Ease of UseAPIEstablished

API Catalog

API Catalog failed at "Validate RFC 9727 linkset".

22 Fail

Needs attention

API Catalog

Failed check

Issue

Response is not valid JSON.

Why it matters

API catalogs help agents find service descriptions, documentation, and status resources without guessing API entry points.

Check name

API Catalog

Score

33/100

Status

fail

Category

API

Maturity

Established

Goal

Publish an API catalog for automated API discovery using RFC 9727.

Result

API Catalog failed at "Validate RFC 9727 linkset".

Validation steps

Validate RFC 9727 linkset
Response is not valid JSON.
Fetch advertised API catalog targets
API Catalog did not expose any same-origin hrefs to validate.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch API catalog",
      "status": "pass",
      "evidence": {
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      },
      "howToFix": "Publish /.well-known/api-catalog."
    },
    {
      "id": "validate",
      "title": "Validate RFC 9727 linkset",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Use application/linkset+json with service-desc, service-doc, and status relations that each include href."
    },
    {
      "id": "target-validation",
      "title": "Fetch advertised API catalog targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin API catalog hrefs were available to fetch."
          }
        ]
      },
      "issue": "API Catalog did not expose any same-origin hrefs to validate.",
      "howToFix": "Make each same-origin API catalog href reachable and serve the advertised media type."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

MCP Server Card

MCP Server Card failed at "Validate resource body".

21 Fail

Needs attention

MCP Server Card

Failed check

Issue

Response is not valid JSON.

Why it matters

MCP Server Cards help agents discover server transports, capabilities, and protocol details before opening an MCP session.

Check name

MCP Server Card

Score

38/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Publish an MCP Server Card for agent discovery.

Result

MCP Server Card failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.
Verify advertised MCP transport endpoints
At least one same-origin transport failed MCP initialize or advertised capability list probes. See probes[].capabilityProbes for the exact method, status, JSON-RPC error, and response excerpt.
Verify advertised MCP tool execution
MCP discovery passed, but no advertised tool could be safely executed by this scanner.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/mcp/server-card.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish an MCP server card with valid transports and make each advertised local endpoint answer an MCP initialize request."
    },
    {
      "id": "endpoint-verification",
      "title": "Verify advertised MCP transport endpoints",
      "status": "fail",
      "evidence": {
        "probes": []
      },
      "issue": "At least one same-origin transport failed MCP initialize or advertised capability list probes. See probes[].capabilityProbes for the exact method, status, JSON-RPC error, and response excerpt.",
      "howToFix": "Expose a real MCP endpoint for advertised transports, or remove transports that point to ordinary HTTP APIs."
    },
    {
      "id": "tool-execution",
      "title": "Verify advertised MCP tool execution",
      "status": "warning",
      "evidence": {
        "probes": []
      },
      "issue": "MCP discovery passed, but no advertised tool could be safely executed by this scanner.",
      "howToFix": "Implement tools/call for advertised tools, or report the MCP card as discovery-only until tools are executable."
    }
  ]
}

Agent Ease of UseAPIEmerging recommendation

AI context endpoint

AI context endpoint failed at "Validate resource body".

17 Fail

Needs attention

AI context endpoint

Failed check

Issue

Content-Type "text/html; charset=UTF-8" is not JSON, Markdown, or text/plain.

Why it matters

A context endpoint gives agents a small, low-latency summary of product purpose, safe actions, and canonical machine-readable resources without scraping the whole site.

Check name

AI context endpoint

Score

50/100

Status

fail

Category

API

Maturity

Emerging recommendation

Goal

Expose a compact API context endpoint agents can fetch before deciding which public API or discovery resource to use.

Result

AI context endpoint failed at "Validate resource body".

Validation steps

Validate resource body
Content-Type "text/html; charset=UTF-8" is not JSON, Markdown, or text/plain.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/api/ai/context",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Content-Type \"text/html; charset=UTF-8\" is not JSON, Markdown, or text/plain.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Content-Type \"text/html; charset=UTF-8\" is not JSON, Markdown, or text/plain.",
      "howToFix": "Publish a concise JSON or Markdown AI context endpoint describing the product, public actions, and machine-readable resources."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

mcp.json

mcp.json failed at "Validate resource body".

17 Fail

Needs attention

mcp.json

Failed check

Issue

Response is not valid JSON.

Why it matters

MCP clients need trustworthy server metadata, protocol version, transport details, and capability hints before connecting to a remote MCP server.

Check name

mcp.json

Score

50/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Expose a stable MCP server metadata document that points agents to the site's MCP endpoint.

Result

mcp.json failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/mcp.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish mcp.json or an MCP server card with serverInfo, protocolVersion, transport endpoint, and capabilities."
    }
  ]
}

Agent Ease of UseMCPInformational

WebMCP manifest

WebMCP manifest failed at "Validate resource body".

17 Fail

Needs attention

WebMCP manifest

Failed check

Issue

Response is not valid JSON.

Why it matters

A WebMCP manifest advertises browser-exposed tools declaratively so agents can understand available site actions before invoking them.

Check name

WebMCP manifest

Score

50/100

Status

fail

Category

MCP

Maturity

Informational

Goal

Publish a WebMCP manifest for declarative browser tool discovery when using the draft manifest convention.

Result

WebMCP manifest failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/webmcp.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Keep declarative WebMCP manifest discovery informational until the manifest shape stabilizes; validate tools if you publish one."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

DNS-AID Agent Discovery

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

15 Fail

Needs attention

DNS-AID Agent Discovery

Failed check

Issue

No DNS-AID entrypoint records were found under _agents.

Why it matters

DNS-AID lets agents discover index, A2A, and other agent entrypoints before fetching HTTP metadata, while DNSSEC can authenticate the discovery zone.

Check name

DNS-AID Agent Discovery

Score

25/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish DNS for AI Discovery records under _agents for DNS-based agent entrypoint discovery.

Result

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

Validation steps

Resolve DNS-AID SVCB/HTTPS records
No DNS-AID entrypoint records were found under _agents.
Validate alpn and endpoint parameters
Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint.
Check DNSSEC material
DNSSEC material was not visible for the hostname or parent zone from this resolver.

Evidence

{
  "failedStep": "svcb-https-records",
  "steps": [
    {
      "id": "svcb-https-records",
      "title": "Resolve DNS-AID SVCB/HTTPS records",
      "status": "fail",
      "evidence": {
        "hostname": "www.helpshift.com",
        "probes": [
          {
            "name": "_index._agents.www.helpshift.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          },
          {
            "name": "_a2a._agents.www.helpshift.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          }
        ]
      },
      "issue": "No DNS-AID entrypoint records were found under _agents.",
      "howToFix": "Publish ServiceMode SVCB/HTTPS records such as _index._agents.example.com or _a2a._agents.example.com."
    },
    {
      "id": "service-params",
      "title": "Validate alpn and endpoint parameters",
      "status": "informational",
      "evidence": {
        "discovered": []
      },
      "howToFix": "Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint."
    },
    {
      "id": "dnssec",
      "title": "Check DNSSEC material",
      "status": "warning",
      "evidence": {
        "hasDnssecMaterial": false,
        "checked": [
          {
            "name": "www.helpshift.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          },
          {
            "name": "helpshift.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          }
        ]
      },
      "issue": "DNSSEC material was not visible for the hostname or parent zone from this resolver.",
      "howToFix": "Sign the public discovery zone with DNSSEC so validating resolvers can return authenticated data."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

Agent Skills index

Agent Skills index failed at "Validate resource body".

13 Fail

Needs attention

Agent Skills index

Failed check

Issue

Response is not valid JSON.

Why it matters

An Agent Skills index lets clients find task-specific SKILL.md documents that describe how to use site capabilities correctly.

Check name

Agent Skills index

Score

33/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent skills discovery index.

Result

Agent Skills index failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.
Fetch advertised SKILL.md files
One or more advertised skill URLs were missing, did not look like SKILL.md Markdown, or failed digest verification.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/agent-skills/index.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish an index with a non-empty skills array and reachable SKILL.md URLs."
    },
    {
      "id": "skill-documents",
      "title": "Fetch advertised SKILL.md files",
      "status": "fail",
      "evidence": {
        "checkedCount": 0,
        "totalCount": 0,
        "checked": []
      },
      "issue": "One or more advertised skill URLs were missing, did not look like SKILL.md Markdown, or failed digest verification.",
      "howToFix": "Make every advertised skill URL return Markdown with a top-level heading and a matching sha256 digest, or remove broken entries from the index."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

A2A Agent Card

A2A Agent Card failed at "Validate resource body".

10 Fail

Needs attention

A2A Agent Card

Failed check

Issue

Response is not valid JSON.

Why it matters

A2A Agent Cards let compatible clients discover agent skills, input and output modes, and the endpoint used to invoke those skills.

Check name

A2A Agent Card

Score

50/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent card so A2A-compatible clients can discover capabilities.

Result

A2A Agent Card failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/agent-card.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish an A2A Agent Card with required skill details and make the advertised url answer A2A JSON-RPC requests."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

agent.json

agent.json failed at "Validate resource body".

10 Fail

Needs attention

agent.json

Failed check

Issue

Response is not valid JSON.

Why it matters

agent.json is an emerging machine-readable manifest for declaring what a website does, how agents authenticate, and which actions or protocols are available.

Check name

agent.json

Score

50/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish the singular Agent Web Protocol agent.json manifest without confusing it with the separate agents.json directory convention.

Result

agent.json failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/agent.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish agent.json with awp_version, domain, intent, and typed actions that point to real same-origin API or protocol endpoints."
    }
  ]
}

Agent Ease of UseSkill DiscoveryInformational

agents.json

agents.json failed at "Validate resource body".

10 Fail

Needs attention

agents.json

Failed check

Issue

Response is not valid JSON.

Why it matters

agents.json gives clients a simple directory of agent-facing capabilities and contacts when a site chooses to advertise them.

Check name

agents.json

Score

50/100

Status

fail

Category

Skill Discovery

Maturity

Informational

Goal

Publish an agents.json directory for agent-facing capabilities and contacts when using this convention.

Result

agents.json failed at "Validate resource body".

Validation steps

Validate resource body
Response is not valid JSON.

Evidence

{
  "failedStep": "validate",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch discovery resource",
      "status": "pass",
      "evidence": {
        "path": "/.well-known/agents.json",
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      }
    },
    {
      "id": "validate",
      "title": "Validate resource body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "validJson": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!doctype html>\n<html lang=\"en-US\" prefix=\"og: https://ogp.me/ns#\">\n<head><meta charset=\"UTF-8\"><script>if(navigator.userAgent.match(/MSIE|Internet Explorer/i)||navigator.userAgent.match(/Trident\\/7\\..*?rv:11/i)){var href=document.location.href;if(!href.match(/[?&]nowprocket/)){if(href.indexOf(\"?\")==-1){if(href.indexOf(\"#\")==-1){document.location.href=href+\"?nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"?nowprocket=1#\")}}else{if(href.indexOf(\"#\")==-1){document.location.href=href+\"&nowprocket=1\"}else{document.location.href=href.replace(\"#\",\"&nowprocket=1#\")}}}}</script><script>class RocketLazyLoadScripts{constructor(){this.v=\"1.2.4\",this.triggerEvents=[\"keydown\",\"mousedown\",\"mousemove\",\"touchmove\",\"touchstart\",\"touchend\",\"wheel\"],this.userEventHandler=this._triggerListener.bin"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "If this site uses agents.json, publish JSON with an agents array containing name and url for each agent."
    }
  ]
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Source and trust signals

AIO: Source and trust signals scored 60/100 and needs improvement.

9 Warning

Needs attention

AIO: Source and trust signals

Warning

Issue

Missing AIO trust signals: author, publisher.

Details

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Source and trust signals

Score

60/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Source and trust signals scored 60/100 and needs improvement.

Evidence

{
  "signals": {
    "author": false,
    "publisher": false,
    "freshnessDate": true,
    "aboutOrContact": true,
    "policyLinks": true
  },
  "missing": [
    "author",
    "publisher"
  ],
  "authorMeta": "",
  "schemaAuthors": [],
  "schemaPublishers": [],
  "schemaDates": [
    "2026-01-09T08:59:26+00:00",
    "2026-05-22T10:58:39+00:00"
  ],
  "visibleDates": [],
  "aboutLinks": [
    {
      "href": "https://www.helpshift.com/llm-info/",
      "text": "Hey AI, learn about us",
      "html": "<a href=\"https://www.helpshift.com/llm-info/\"> <span class=\"elementor-icon-list-text\">Hey AI, learn about us</span> </a>"
    },
    {
      "href": "https://www.linkedin.com/company/helpshift",
      "text": "",
      "html": "<a href=\"https://www.linkedin.com/company/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5.78193 4.16699C4.71743 4.16699 3.85449 5.02993 3.85449 6.09443V25.3688C3.85449 26.4333 4.71743 27.2963 5.78193 27.2963H25.0563C26.1208 27.2963 26.9838 26.4333 26.9838 25.3688V6.09443C26.9838 5.02993 26.1208 4.16699 25.0563 4.16699H5.78193ZM1..."
    }
  ],
  "contactLinks": [
    {
      "href": "https://www.helpshift.com/solution/support/",
      "text": "Support High-volume resolution at scale.",
      "html": "<a class=\"elementor-element elementor-element-b8d50bb e-con-full e-flex e-con e-child\" data-id=\"b8d50bb\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/support/\"> <div class=\"elementor-element elementor-element-255ee39 elementor-widget elementor-widget-text-editor\" data-id=\"255ee39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <p>Support</p> </div> <div class=\"elementor-element elementor-element-a9aad7a..."
    },
    {
      "href": "https://www.helpshift.com/solution/engagement/",
      "text": "Engagement Player retention and LTV growth.",
      "html": "<a class=\"elementor-element elementor-element-3a4de5e e-con-full e-flex e-con e-child\" data-id=\"3a4de5e\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/engagement/\"> <div class=\"elementor-element elementor-element-c1ef86a elementor-widget elementor-widget-text-editor\" data-id=\"c1ef86a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <p>Engagement</p> </div> <div class=\"elementor-element elementor-element-8..."
    },
    {
      "href": "https://www.helpshift.com/solution/trust-safety/",
      "text": "Trust & Safety Player protection and compliance.",
      "html": "<a class=\"elementor-element elementor-element-f31d461 e-con-full e-flex e-con e-child\" data-id=\"f31d461\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/trust-safety/\"> <div class=\"elementor-element elementor-element-07bdb95 elementor-widget elementor-widget-text-editor\" data-id=\"07bdb95\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <p>Trust &amp; Safety</p> </div> <div class=\"elementor-element elementor..."
    },
    {
      "href": "https://www.helpshift.com/solution/community/",
      "text": "Community Cross-platform sentiment and fandom.",
      "html": "<a class=\"elementor-element elementor-element-ebe3148 e-con-full e-flex e-con e-child\" data-id=\"ebe3148\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/community/\"> <div class=\"elementor-element elementor-element-5505143 elementor-widget elementor-widget-text-editor\" data-id=\"5505143\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <p>Community</p> </div> <div class=\"elementor-element elementor-element-5ef..."
    },
    {
      "href": "https://www.helpshift.com/platform/tech/",
      "text": "Technology Gaming-native foundation for every platform.",
      "html": "<a class=\"elementor-element elementor-element-26a16ad e-con-full e-flex e-con e-child\" data-id=\"26a16ad\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/tech/\"> <div class=\"elementor-element elementor-element-68fd67a e-con-full e-flex e-con e-child\" data-id=\"68fd67a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\"> <div class=\"elementor-element elementor-element-a19f545..."
    },
    {
      "href": "https://www.helpshift.com/platform/ai/",
      "text": "AI Outcome-driven specialized gaming agents.",
      "html": "<a class=\"elementor-element elementor-element-397cff6 e-con-full e-flex e-con e-child\" data-id=\"397cff6\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/ai/\"> <div class=\"elementor-element elementor-element-637cddd e-con-full e-flex e-con e-child\" data-id=\"637cddd\" data-element_type=\"container\" data-e-type=\"container\"> <div class=\"elementor-element elementor-element-fdca115 elementor-widget elementor-widget-text-editor\" data-id=\"fdca115\" data-ele..."
    },
    {
      "href": "https://www.helpshift.com/platform/human-services/",
      "text": "Human Services Strategic expertise and operational oversight.",
      "html": "<a class=\"elementor-element elementor-element-8dbb157 e-con-full e-flex e-con e-child\" data-id=\"8dbb157\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/human-services/\"> <div class=\"elementor-element elementor-element-e1e6c2a elementor-widget elementor-widget-text-editor\" data-id=\"e1e6c2a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <p>Human Services</p> </div> <div class=\"elementor-element elementor-e..."
    },
    {
      "href": "https://www.helpshift.com/pricing/",
      "text": "Pricing",
      "html": "<a class=\"e-n-menu-title-container e-focus e-link\" href=\"https://www.helpshift.com/pricing/\"> <span class=\"e-n-menu-title-text\"> Pricing </span> </a>"
    },
    {
      "href": "https://medium.com/helpshift-engineering",
      "text": "Engineering Blog",
      "html": "<a href=\"https://medium.com/helpshift-engineering\" target=\"_blank\"> <span class=\"elementor-icon-list-text\">Engineering Blog</span> </a>"
    },
    {
      "href": "https://support.helpshift.com/kb/",
      "text": "Knowledge Base",
      "html": "<a href=\"https://support.helpshift.com/kb/\" target=\"_blank\"> <span class=\"elementor-icon-list-text\">Knowledge Base</span> </a>"
    },
    {
      "href": "https://developers.helpshift.com/",
      "text": "Developers Guides",
      "html": "<a href=\"https://developers.helpshift.com/\" target=\"_blank\"> <span class=\"elementor-icon-list-text\">Developers Guides</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Contact Us",
      "html": "<a href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-icon-list-text\">Contact Us</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/blog/player-lifetime-value/",
      "text": "",
      "html": "<a href=\"https://www.helpshift.com/blog/player-lifetime-value/\"> <img fetchpriority=\"high\" width=\"800\" height=\"460\" src=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png\" class=\"attachment-large size-large wp-image-46375\" alt srcset=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png 1024w, https://www.helpshift.com/wp-content/uploads/2026/06/3-Play..."
    },
    {
      "href": "https://www.helpshift.com/category/player-engagement/",
      "text": "Player Engagement",
      "html": "<a href=\"https://www.helpshift.com/category/player-engagement/\" rel=\"tag\">Player Engagement</a>"
    },
    {
      "href": "https://www.helpshift.com/blog/player-lifetime-value/",
      "text": "Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026",
      "html": "<a href=\"https://www.helpshift.com/blog/player-lifetime-value/\">Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026</a>"
    },
    {
      "href": "https://www.helpshift.com/blog/player-lifetime-value/",
      "text": "Read more",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/blog/player-lifetime-value/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Read more</span> </span> </a>"
    },
    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Contact Us",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Contact Us</span> </span> </a>"
    },
    {
      "href": "https://www.helpshift.com/request-demo/",
      "text": "Request a Demo",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/request-demo/\" id=\"hs-button\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Request a Demo</span> </span> </a>"
    },
    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Learn more",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13.92..."
    },
    {
      "href": "https://www.helpshift.com/customers/zynga/",
      "text": "Case Study How Zynga Support Handles 185% More Tickets with Helpshift",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/zynga/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image...."
    },
    {
      "href": "https://www.helpshift.com/customers/jamcity/",
      "text": "Case Study How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/jamcity/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"imag..."
    },
    {
      "href": "https://www.helpshift.com/customers/sybo/",
      "text": "Case Study SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months Vlad Oboronko Player Support Lead, SYBO",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/sybo/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.d..."
    },
    {
      "href": "https://www.helpshift.com/customers/kixeye/",
      "text": "Case Study Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months Kari Franz Customer Support & Operations Manager",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/kixeye/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image..."
    },
    {
      "href": "https://www.helpshift.com/customers/rovio/",
      "text": "Case Study AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT Pascal Debroek Player Support Lead at Rovio",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/rovio/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image...."
    },
    {
      "href": "https://www.helpshift.com/customers/huuuge-care-ai/",
      "text": "Case Study Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players Konrad Jakubowski Head of Player Services",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/huuuge-care-ai/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_typ..."
    },
    {
      "href": "https://www.helpshift.com/customers/gameloft/",
      "text": "Case Study Leveling Up Console Support: A Game-Changing QR Code Experience Anna Yangolenko Customer Care R&D Supervisor at Gameloft",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/gameloft/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ima..."
    },
    {
      "href": "https://www.helpshift.com/customers/oakever-games/",
      "text": "Case Study Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/oakever-games/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type..."
    },
    {
      "href": "https://www.helpshift.com/platform/tech/",
      "text": "Technology",
      "html": "<a class=\"elementor-element elementor-element-9bfe306 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"9bfe306\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/platform/tech/\"> <div class=\"elementor-element elementor-element-5bd2186 elementor-widget elementor-widget-heading\" data-id=\"5bd2186\" data-element_type=\"widget\" data-e-type=..."
    },
    {
      "href": "https://www.helpshift.com/platform/ai/",
      "text": "AI",
      "html": "<a class=\"elementor-element elementor-element-ec5549a e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"ec5549a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/platform/ai/\"> <div class=\"elementor-element elementor-element-3f4b33e elementor-widget elementor-widget-heading\" data-id=\"3f4b33e\" data-element_type=\"widget\" data-e-type=\"w..."
    },
    {
      "href": "https://www.helpshift.com/platform/human-services/",
      "text": "Human Services",
      "html": "<a class=\"elementor-element elementor-element-48f42f2 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"48f42f2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/platform/human-services/\"> <div class=\"elementor-element elementor-element-db2a13b elementor-widget elementor-widget-heading\" data-id=\"db2a13b\" data-element_type=\"widget\" da..."
    },
    {
      "href": "https://www.helpshift.com/solution/support/",
      "text": "Support Maximize efficiency & player satisfaction.",
      "html": "<a class=\"elementor-element elementor-element-cdad1ec e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"cdad1ec\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/solution/support/\"> <div class=\"elementor-element elementor-element-5c849fa elementor-widget elementor-widget-heading\" data-id=\"5c849fa\" data-element_type=\"widget\" data-e-ty..."
    },
    {
      "href": "https://www.helpshift.com/solution/engagement/",
      "text": "Engagement Increase retention, LTV & new revenue.",
      "html": "<a class=\"elementor-element elementor-element-39faa65 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"39faa65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/solution/engagement/\"> <div class=\"elementor-element elementor-element-f3399d9 elementor-widget elementor-widget-heading\" data-id=\"f3399d9\" data-element_type=\"widget\" data-e..."
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    {
      "href": "https://www.helpshift.com/solution/community/",
      "text": "Community Build & manage a thriving, loyal player base.",
      "html": "<a class=\"elementor-element elementor-element-dddbf0c e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"dddbf0c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/solution/community/\"> <div class=\"elementor-element elementor-element-8cadf69 elementor-widget elementor-widget-heading\" data-id=\"8cadf69\" data-element_type=\"widget\" data-e-..."
    },
    {
      "href": "https://www.helpshift.com/solution/trust-safety/",
      "text": "Trust & Safety Ensure player safety & brand compliance.",
      "html": "<a class=\"elementor-element elementor-element-b6f91f1 e-con-full e-flex elementor-invisible e-con e-child\" data-id=\"b6f91f1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;animation&quot;:&quot;fadeIn&quot;}\" href=\"https://www.helpshift.com/solution/trust-safety/\"> <div class=\"elementor-element elementor-element-4acdf4a elementor-widget elementor-widget-heading\" data-id=\"4acdf4a\" data-element_type=\"widget\" data..."
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    {
      "href": "#support",
      "text": "Support",
      "html": "<a class=\"elementor-element elementor-element-0d24402 e-con-full hs-home-tab e-flex e-con e-child\" data-id=\"0d24402\" data-element_type=\"container\" data-e-type=\"container\" href=\"#support\"> <div class=\"elementor-element elementor-element-e4bbe02 elementor-view-default elementor-widget elementor-widget-icon\" data-id=\"e4bbe02\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon.default\"> <div class=\"elementor-icon-wrapper\"> <div class=\"elementor-icon\"> <svg xmlns=\"http://www.w3..."
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    {
      "href": "https://www.helpshift.com/solution/support/",
      "text": "Explore Support",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/solution/support/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619..."
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      "href": "https://www.helpshift.com/solution/engagement/",
      "text": "Explore Engagement",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/solution/engagement/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12...."
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    {
      "href": "https://www.helpshift.com/solution/trust-safety/",
      "text": "Explore Trust & Safety",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/solution/trust-safety/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 1..."
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      "href": "https://www.helpshift.com/solution/community/",
      "text": "Explore Community",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/solution/community/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.6..."
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    {
      "href": "https://www.helpshift.com/request-demo/",
      "text": "Request a Demo",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/request-demo/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13...."
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    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Talk to Our Team",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13.92..."
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      "href": "https://www.helpshift.com",
      "text": "",
      "html": "<a href=\"https://www.helpshift.com\"> <img width=\"408\" height=\"105\" src=\"https://www.helpshift.com/wp-content/uploads/2026/02/Footer-Logo.svg\" class=\"attachment-large size-large wp-image-42831\" alt=\"Footer Logo\"> </a>"
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    {
      "href": "https://www.helpshift.com/platform/tech/",
      "text": "Technology",
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      "href": "https://www.helpshift.com/platform/ai/",
      "text": "AI",
      "html": "<a class=\"elementor-element elementor-element-4a56ff6 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"4a56ff6\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/ai/\"> <div class=\"elementor-element elementor-element-cbc0028 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"cbc0028\" data-element_type=\"widget\" data-e-type=\"widget\" data-w..."
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      "href": "https://www.helpshift.com/platform/human-services/",
      "text": "Human Services",
      "html": "<a class=\"elementor-element elementor-element-a5b3af5 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"a5b3af5\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/human-services/\"> <div class=\"elementor-element elementor-element-d6b7de7 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d6b7de7\" data-element_type=\"widget\" data-e-type=\"wi..."
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    {
      "href": "https://www.helpshift.com/solution/support/",
      "text": "Support",
      "html": "<a class=\"elementor-element elementor-element-7088be2 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"7088be2\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/support/\"> <div class=\"elementor-element elementor-element-0b4db60 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"0b4db60\" data-element_type=\"widget\" data-e-type=\"widget\" d..."
    },
    {
      "href": "/solution/support/#technology",
      "text": "Seamless in-game support experience",
      "html": "<a class=\"elementor-element elementor-element-7fbd131 e-con-full footer-table-link e-flex e-con e-child\" data-id=\"7fbd131\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"/solution/support/#technology\"> <div class=\"elementor-element elementor-element-47f4559 elementor-widget elementor-widget-text-editor\" data-id=\"47f4559\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\"> <..."
    },
    {
      "href": "https://www.helpshift.com/platform/ai/care-ai-agent/",
      "text": "Autonomous resolution at scale",
      "html": "<a class=\"elementor-element elementor-element-a1e17cc e-con-full footer-table-link e-flex e-con e-child\" data-id=\"a1e17cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/platform/ai/care-ai-agent/\"> <div class=\"elementor-element elementor-element-31f52f1 elementor-widget elementor-widget-text-editor\" data-id=\"31f52f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"..."
    },
    {
      "href": "/solution/support/#human-services",
      "text": "Empathy and judgment for complex issues",
      "html": "<a class=\"elementor-element elementor-element-4e6a6c4 e-con-full footer-table-link e-flex e-con e-child\" data-id=\"4e6a6c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"/solution/support/#human-services\"> <div class=\"elementor-element elementor-element-642f575 elementor-widget elementor-widget-text-editor\" data-id=\"642f575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default..."
    },
    {
      "href": "https://www.helpshift.com/solution/engagement/",
      "text": "Engagement",
      "html": "<a class=\"elementor-element elementor-element-294111a e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"294111a\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/engagement/\"> <div class=\"elementor-element elementor-element-17b965b elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"17b965b\" data-element_type=\"widget\" data-e-type=\"widget..."
    },
    {
      "href": "https://www.helpshift.com/solution/trust-safety/",
      "text": "Trust & Safety",
      "html": "<a class=\"elementor-element elementor-element-6b999ec e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"6b999ec\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/trust-safety/\"> <div class=\"elementor-element elementor-element-627b03d elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"627b03d\" data-element_type=\"widget\" data-e-type=\"widg..."
    },
    {
      "href": "https://www.helpshift.com/solution/community/",
      "text": "Community",
      "html": "<a class=\"elementor-element elementor-element-568c838 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"568c838\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/community/\"> <div class=\"elementor-element elementor-element-496f777 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"496f777\" data-element_type=\"widget\" data-e-type=\"widget\"..."
    },
    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Contact Us",
      "html": "<a href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-icon-list-text\">Contact Us</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/llm-info/",
      "text": "Hey AI, learn about us",
      "html": "<a href=\"https://www.helpshift.com/llm-info/\"> <span class=\"elementor-icon-list-text\">Hey AI, learn about us</span> </a>"
    },
    {
      "href": "/blog/maximizing-support-efficiency-the-roi-of-helpshifts-ai-agent-copilot/",
      "text": "AI Agent Copilot ROI",
      "html": "<a href=\"/blog/maximizing-support-efficiency-the-roi-of-helpshifts-ai-agent-copilot/\"> <span class=\"elementor-icon-list-text\">AI Agent Copilot ROI</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/legal/",
      "text": "Legal",
      "html": "<a href=\"https://www.helpshift.com/legal/\"> <span class=\"elementor-icon-list-text\">Legal</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/legal/privacy/",
      "text": "Privacy",
      "html": "<a href=\"https://www.helpshift.com/legal/privacy/\"> <span class=\"elementor-icon-list-text\">Privacy </span> </a>"
    },
    {
      "href": "https://www.helpshift.com/security/",
      "text": "Security",
      "html": "<a href=\"https://www.helpshift.com/security/\"> <span class=\"elementor-icon-list-text\">Security</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/legal/cookie-notice/",
      "text": "Cookie Notice",
      "html": "<a href=\"https://www.helpshift.com/legal/cookie-notice/\"> <span class=\"elementor-icon-list-text\">Cookie Notice</span> </a>"
    },
    {
      "href": "https://www.facebook.com/helpshift",
      "text": "",
      "html": "<a href=\"https://www.facebook.com/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M28.2695 15.8099C28.2695 8.66995 22.5166 2.88184 15.4199 2.88184C8.32327 2.88184 2.57031 8.66995 2.57031 15.8099C2.57031 22.2626 7.2692 27.6111 13.4122 28.581V19.547H10.1496V15.8099H13.4122V12.9617C13.4122 9.72162 15.3306 7.93188 18.2656 7.93188C19.6716 7.93188 21.142 8.18439 21.142 8.18439..."
    },
    {
      "href": "https://www.instagram.com/helpshift/",
      "text": "",
      "html": "<a href=\"https://www.instagram.com/helpshift/\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M20.559 4.16699H10.2793C6.73098 4.16699 3.85449 7.04348 3.85449 10.5918V20.8715C3.85449 24.4197 6.73098 27.2963 10.2793 27.2963H20.559C24.1072 27.2963 26.9838 24.4197 26.9838 20.8715V10.5918C26.9838 7.04348 24.1072 4.16699 20.559 4.16699ZM24.7351 20..."
    },
    {
      "href": "https://x.com/helpshift",
      "text": "",
      "html": "<a href=\"https://x.com/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path d=\"M22.0702 5.45215H25.6168L17.8684 14.1608L26.9838 26.0115H19.8466L14.2564 18.8242L7.86001 26.0115H4.31122L12.5989 16.6966L3.85449 5.45215H11.1729L16.226 12.0217L22.0702 5.45215ZM20.8253 23.924H22.7907L10.1051 7.43006H7.99617L20.8253 23.924Z\" fill=\"white\"/></svg> </span> <span class=\"elementor-icon-list..."
    },
    {
      "href": "https://www.linkedin.com/company/helpshift",
      "text": "",
      "html": "<a href=\"https://www.linkedin.com/company/helpshift\" target=\"_blank\"> <span class=\"elementor-icon-list-icon\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"31\" height=\"31\" viewBox=\"0 0 31 31\" fill=\"none\"><path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M5.78193 4.16699C4.71743 4.16699 3.85449 5.02993 3.85449 6.09443V25.3688C3.85449 26.4333 4.71743 27.2963 5.78193 27.2963H25.0563C26.1208 27.2963 26.9838 26.4333 26.9838 25.3688V6.09443C26.9838 5.02993 26.1208 4.16699 25.0563 4.16699H5.78193ZM1..."
    }
  ],
  "privacyLinks": [
    {
      "href": "https://www.helpshift.com/legal/privacy/",
      "text": "Privacy",
      "html": "<a href=\"https://www.helpshift.com/legal/privacy/\"> <span class=\"elementor-icon-list-text\">Privacy </span> </a>"
    }
  ],
  "score": 60,
  "weight": 20
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer-first sections

AEO: Answer-first sections scored 65/100 and needs improvement.

5 Warning

Needs attention

AEO: Answer-first sections

Warning

Issue

31 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer-first sections

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer-first sections scored 65/100 and needs improvement.

Evidence

{
  "sectionCount": 33,
  "passing": 2,
  "failing": [
    {
      "heading": "Featured Resource",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Featured Resource</h2>",
      "firstParagraph": "read",
      "paragraphHtml": "<p><b><span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\"> </span> <span class=\"bsf-rt-display-time\" reading_time=\"9\"></span> <span class=\"bsf-rt-display-postfix\" postfix=\"mins\"></span></span> read</b></p>",
      "words": 1,
      "direct": false,
      "issue": "First paragraph is 1 words and does not look like a concise direct answer."
    },
    {
      "heading": "Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https://www.helpshift.com/blog/player-lifetime-value/\">Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026</a></h3>",
      "firstParagraph": "Most mobile game studios talk about player lifetime value as a number that comes from finance. UA spend goes in, attribution runs its math, and",
      "paragraphHtml": "<p>Most mobile game studios talk about player lifetime value as a number that comes from finance. UA spend goes in, attribution runs its math, and </p>",
      "words": 25,
      "direct": false,
      "issue": "First paragraph is 25 words and does not look like a concise direct answer."
    },
    {
      "heading": "How Zynga Support Handles 185% More Tickets with Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">How Zynga Support Handles 185% More Tickets with Helpshift</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">SYBO&#x2019;s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">AI &amp; Automation Deployed Across 23 Games in &lt;8 Months &#x2014; Achieved 91% Deflection, 4.3 CSAT</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Meet &#x2018;AI Betty&#x2019;: The Newest Team Member Delivering a &#x2018;Clear Win&#x2019; for Huuuge Support and its community of players</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Leveling Up Console Support: A Game-Changing QR Code Experience",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Leveling Up Console Support: A Game-Changing QR Code Experience</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "The End-to-End Platform",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">The End-to-End<span class=\"title-highlight\"> Platform</span></h2>",
      "firstParagraph": "Helpshift supports the full player lifecycle, from in-game support to long-term fandom. Our end-to-end platform eliminates the need to stitch together multiple tools, vendors, or data, providing a complete solution for Support, Engagement, Trust & Safety, and Community.",
      "paragraphHtml": "<p>Helpshift supports the full player lifecycle, from in-game support to long-term fandom. Our end-to-end platform eliminates the need to stitch together multiple tools, vendors, or data, providing a complete solution for Support, Engagement, Trust &amp; Safety, and Community.</p>",
      "words": 37,
      "direct": false,
      "issue": "First paragraph is 37 words and does not look like a concise direct answer."
    },
    {
      "heading": "Our Integrated Approach",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Our Integrated Approach</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "For Outcome Driven Solutions",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">For Outcome Driven Solutions</h3>",
      "firstParagraph": "Maximize efficiency & player satisfaction.",
      "paragraphHtml": "<p>Maximize efficiency &amp; player satisfaction.</p>",
      "words": 4,
      "direct": false,
      "issue": "First paragraph is 4 words and does not look like a concise direct answer."
    },
    {
      "heading": "Support",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Support</h2>",
      "firstParagraph": "Protect player immersion. Resolve issues at scale.",
      "paragraphHtml": "<p>Protect player immersion. Resolve issues at scale.</p>",
      "words": 7,
      "direct": false,
      "issue": "First paragraph is 7 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">AI</h3>",
      "firstParagraph": "Care AI",
      "paragraphHtml": "<p>Care AI</p>",
      "words": 2,
      "direct": false,
      "issue": "First paragraph is 2 words and does not look like a concise direct answer."
    },
    {
      "heading": "Engagement",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Engagement</h2>",
      "firstParagraph": "Move from reactive support to proactive engagement and VIP care.",
      "paragraphHtml": "<p>Move from reactive support to proactive engagement and VIP care.</p>",
      "words": 10,
      "direct": false,
      "issue": "First paragraph is 10 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">AI</h3>",
      "firstParagraph": "Engage AI",
      "paragraphHtml": "<p>Engage AI</p>",
      "words": 2,
      "direct": false,
      "issue": "First paragraph is 2 words and does not look like a concise direct answer."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Trust & Safety",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Trust &amp; Safety</h2>",
      "firstParagraph": "Keep players safe. Protect your brand. Maintain trust.",
      "paragraphHtml": "<p>Keep players safe. Protect your brand. Maintain trust.</p>",
      "words": 8,
      "direct": false,
      "issue": "First paragraph is 8 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology + AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology + AI</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Community",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Community</h2>",
      "firstParagraph": "Build healthy fandom that last beyond the game.",
      "paragraphHtml": "<p>Build healthy fandom that last beyond the game.</p>",
      "words": 8,
      "direct": false,
      "issue": "First paragraph is 8 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology + AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology + AI</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Why Companies Choose Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Why Companies <span class=\"title-highlight\"> Choose Helpshift</span></h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Millions of player interactions handled annually",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> Millions of player interactions handled annually </span> </h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "500+ game studios served globally",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> 500+ game studios served globally </span> </h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Trusted across regions, languages, and platforms",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> Trusted across regions, languages, and platforms </span> </h3>",
      "firstParagraph": "Saved $10.6M in support costs with 75% automation.",
      "paragraphHtml": "<p>Saved &#x24;10.6M in support costs with 75% automation.</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    }
  ],
  "score": 65,
  "weight": 28
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer evidence and trust

AEO: Answer evidence and trust scored 60/100 and needs improvement.

4 Warning

Needs attention

AEO: Answer evidence and trust

Warning

Issue

Missing AIO trust signals: author, publisher.

Details

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer evidence and trust

Score

60/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer evidence and trust scored 60/100 and needs improvement.

Evidence

{
  "signals": {
    "author": false,
    "publisher": false,
    "freshnessDate": true,
    "aboutOrContact": true,
    "policyLinks": true
  },
  "missing": [
    "author",
    "publisher"
  ],
  "authorMeta": "",
  "schemaAuthors": [],
  "schemaPublishers": [],
  "schemaDates": [
    "2026-01-09T08:59:26+00:00",
    "2026-05-22T10:58:39+00:00"
  ],
  "visibleDates": [],
  "aboutLinks": [
    {
      "href": "https://www.helpshift.com/llm-info/",
      "text": "Hey AI, learn about us",
      "html": "<a href=\"https://www.helpshift.com/llm-info/\"> <span class=\"elementor-icon-list-text\">Hey AI, learn about us</span> </a>"
    },
    {
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      "href": "https://www.helpshift.com/pricing/",
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      "text": "Contact Us",
      "html": "<a href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-icon-list-text\">Contact Us</span> </a>"
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      "href": "https://www.helpshift.com/blog/player-lifetime-value/",
      "text": "",
      "html": "<a href=\"https://www.helpshift.com/blog/player-lifetime-value/\"> <img fetchpriority=\"high\" width=\"800\" height=\"460\" src=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png\" class=\"attachment-large size-large wp-image-46375\" alt srcset=\"https://www.helpshift.com/wp-content/uploads/2026/06/3-Player-Lifetime-Value_-What-LTV-Means-for-Mobile-Games-1024x589.png 1024w, https://www.helpshift.com/wp-content/uploads/2026/06/3-Play..."
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      "href": "https://www.helpshift.com/category/player-engagement/",
      "text": "Player Engagement",
      "html": "<a href=\"https://www.helpshift.com/category/player-engagement/\" rel=\"tag\">Player Engagement</a>"
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      "href": "https://www.helpshift.com/blog/player-lifetime-value/",
      "text": "Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026",
      "html": "<a href=\"https://www.helpshift.com/blog/player-lifetime-value/\">Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026</a>"
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      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/blog/player-lifetime-value/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Read more</span> </span> </a>"
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      "href": "https://www.helpshift.com/contact-us/",
      "text": "Contact Us",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Contact Us</span> </span> </a>"
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      "href": "https://www.helpshift.com/request-demo/",
      "text": "Request a Demo",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/request-demo/\" id=\"hs-button\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-text\">Request a Demo</span> </span> </a>"
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    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Learn more",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13.92..."
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    {
      "href": "https://www.helpshift.com/customers/zynga/",
      "text": "Case Study How Zynga Support Handles 185% More Tickets with Helpshift",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/zynga/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image...."
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      "href": "https://www.helpshift.com/customers/jamcity/",
      "text": "Case Study How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/jamcity/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"imag..."
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      "href": "https://www.helpshift.com/customers/sybo/",
      "text": "Case Study SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months Vlad Oboronko Player Support Lead, SYBO",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/sybo/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.d..."
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      "href": "https://www.helpshift.com/customers/kixeye/",
      "text": "Case Study Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months Kari Franz Customer Support & Operations Manager",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/kixeye/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image..."
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      "href": "https://www.helpshift.com/customers/rovio/",
      "text": "Case Study AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT Pascal Debroek Player Support Lead at Rovio",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/rovio/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image...."
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      "href": "https://www.helpshift.com/customers/huuuge-care-ai/",
      "text": "Case Study Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players Konrad Jakubowski Head of Player Services",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/huuuge-care-ai/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_typ..."
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    {
      "href": "https://www.helpshift.com/customers/gameloft/",
      "text": "Case Study Leveling Up Console Support: A Game-Changing QR Code Experience Anna Yangolenko Customer Care R&D Supervisor at Gameloft",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/gameloft/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"ima..."
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      "href": "https://www.helpshift.com/customers/oakever-games/",
      "text": "Case Study Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "html": "<a class=\"elementor-element elementor-element-850af65 e-flex e-con-boxed e-con e-parent\" data-id=\"850af65\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/customers/oakever-games/\"> <div class=\"e-con-inner\"> <div class=\"elementor-element elementor-element-ea1c571 elementor-widget elementor-widget-image\" data-id=\"ea1c571\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type..."
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      "href": "https://www.helpshift.com/platform/tech/",
      "text": "Technology",
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      "text": "Trust & Safety Ensure player safety & brand compliance.",
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      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/solution/community/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.6..."
    },
    {
      "href": "https://www.helpshift.com/request-demo/",
      "text": "Request a Demo",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/request-demo/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13...."
    },
    {
      "href": "https://www.helpshift.com/contact-us/",
      "text": "Talk to Our Team",
      "html": "<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-button-content-wrapper\"> <span class=\"elementor-button-icon\" data-rocket-lazy-bg-d3a09b3c-5c26-4320-98c4-a0145cd3bfe7=\"loaded\" data-rocket-lazy-bg-1eab6e0c-6b7f-42de-bd74-5a409cf49372=\"loaded\"> <svg xmlns=\"http://www.w3.org/2000/svg\" width=\"25\" height=\"25\" viewBox=\"0 0 25 25\" fill=\"none\"><path d=\"M12.3809 0C12.3809 0 13.3333 10.7143 25 12.619C25 12.619 13.92..."
    },
    {
      "href": "https://www.helpshift.com",
      "text": "",
      "html": "<a href=\"https://www.helpshift.com\"> <img width=\"408\" height=\"105\" src=\"https://www.helpshift.com/wp-content/uploads/2026/02/Footer-Logo.svg\" class=\"attachment-large size-large wp-image-42831\" alt=\"Footer Logo\"> </a>"
    },
    {
      "href": "https://www.helpshift.com/platform/tech/",
      "text": "Technology",
      "html": "<a class=\"elementor-element elementor-element-9035c81 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"9035c81\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/tech/\"> <div class=\"elementor-element elementor-element-e9c3642 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"e9c3642\" data-element_type=\"widget\" data-e-type=\"widget\" data..."
    },
    {
      "href": "https://www.helpshift.com/platform/ai/",
      "text": "AI",
      "html": "<a class=\"elementor-element elementor-element-4a56ff6 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"4a56ff6\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/ai/\"> <div class=\"elementor-element elementor-element-cbc0028 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"cbc0028\" data-element_type=\"widget\" data-e-type=\"widget\" data-w..."
    },
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      "text": "Human Services",
      "html": "<a class=\"elementor-element elementor-element-a5b3af5 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"a5b3af5\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/platform/human-services/\"> <div class=\"elementor-element elementor-element-d6b7de7 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"d6b7de7\" data-element_type=\"widget\" data-e-type=\"wi..."
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    {
      "href": "https://www.helpshift.com/solution/support/",
      "text": "Support",
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      "href": "https://www.helpshift.com/platform/ai/care-ai-agent/",
      "text": "Autonomous resolution at scale",
      "html": "<a class=\"elementor-element elementor-element-a1e17cc e-con-full footer-table-link e-flex e-con e-child\" data-id=\"a1e17cc\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"https://www.helpshift.com/platform/ai/care-ai-agent/\"> <div class=\"elementor-element elementor-element-31f52f1 elementor-widget elementor-widget-text-editor\" data-id=\"31f52f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"..."
    },
    {
      "href": "/solution/support/#human-services",
      "text": "Empathy and judgment for complex issues",
      "html": "<a class=\"elementor-element elementor-element-4e6a6c4 e-con-full footer-table-link e-flex e-con e-child\" data-id=\"4e6a6c4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\" href=\"/solution/support/#human-services\"> <div class=\"elementor-element elementor-element-642f575 elementor-widget elementor-widget-text-editor\" data-id=\"642f575\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default..."
    },
    {
      "href": "https://www.helpshift.com/solution/engagement/",
      "text": "Engagement",
      "html": "<a class=\"elementor-element elementor-element-294111a e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"294111a\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/engagement/\"> <div class=\"elementor-element elementor-element-17b965b elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"17b965b\" data-element_type=\"widget\" data-e-type=\"widget..."
    },
    {
      "href": "https://www.helpshift.com/solution/trust-safety/",
      "text": "Trust & Safety",
      "html": "<a class=\"elementor-element elementor-element-6b999ec e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"6b999ec\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/trust-safety/\"> <div class=\"elementor-element elementor-element-627b03d elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"627b03d\" data-element_type=\"widget\" data-e-type=\"widg..."
    },
    {
      "href": "https://www.helpshift.com/solution/community/",
      "text": "Community",
      "html": "<a class=\"elementor-element elementor-element-568c838 e-con-full footer-link-wrapper e-flex e-con e-child\" data-id=\"568c838\" data-element_type=\"container\" data-e-type=\"container\" href=\"https://www.helpshift.com/solution/community/\"> <div class=\"elementor-element elementor-element-496f777 elementor-align-start elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"496f777\" data-element_type=\"widget\" data-e-type=\"widget\"..."
    },
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      "href": "https://www.helpshift.com/contact-us/",
      "text": "Contact Us",
      "html": "<a href=\"https://www.helpshift.com/contact-us/\"> <span class=\"elementor-icon-list-text\">Contact Us</span> </a>"
    },
    {
      "href": "https://www.helpshift.com/llm-info/",
      "text": "Hey AI, learn about us",
      "html": "<a href=\"https://www.helpshift.com/llm-info/\"> <span class=\"elementor-icon-list-text\">Hey AI, learn about us</span> </a>"
    },
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      "href": "/blog/maximizing-support-efficiency-the-roi-of-helpshifts-ai-agent-copilot/",
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      "html": "<a href=\"/blog/maximizing-support-efficiency-the-roi-of-helpshifts-ai-agent-copilot/\"> <span class=\"elementor-icon-list-text\">AI Agent Copilot ROI</span> </a>"
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      "href": "https://www.helpshift.com/legal/",
      "text": "Legal",
      "html": "<a href=\"https://www.helpshift.com/legal/\"> <span class=\"elementor-icon-list-text\">Legal</span> </a>"
    },
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      "href": "https://www.helpshift.com/legal/privacy/",
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      "html": "<a href=\"https://www.helpshift.com/security/\"> <span class=\"elementor-icon-list-text\">Security</span> </a>"
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      "href": "https://www.helpshift.com/legal/cookie-notice/",
      "text": "Cookie Notice",
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  "privacyLinks": [
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      "text": "Privacy",
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}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Answer block readiness

AIO: Answer block readiness scored 65/100 and needs improvement.

3 Warning

Needs attention

AIO: Answer block readiness

Warning

Issue

31 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

How to fix

Where natural, rewrite the opening paragraph under these headings as a concise answer: "Featured Resource", "Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026", "How Zynga Support Handles 185% More Tickets with Helpshift", "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift", "SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months", "Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months".

References

Check name

AIO: Answer block readiness

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Answer block readiness scored 65/100 and needs improvement.

Evidence

{
  "sectionCount": 33,
  "passing": 2,
  "failing": [
    {
      "heading": "Featured Resource",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Featured Resource</h2>",
      "firstParagraph": "read",
      "paragraphHtml": "<p><b><span class=\"bsf-rt-reading-time\"><span class=\"bsf-rt-display-label\" prefix=\"Reading Time\"> </span> <span class=\"bsf-rt-display-time\" reading_time=\"9\"></span> <span class=\"bsf-rt-display-postfix\" postfix=\"mins\"></span></span> read</b></p>",
      "words": 1,
      "direct": false,
      "issue": "First paragraph is 1 words and does not look like a concise direct answer."
    },
    {
      "heading": "Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https://www.helpshift.com/blog/player-lifetime-value/\">Player Lifetime Value (LTV): What It Actually Means for Mobile Game Studios in 2026</a></h3>",
      "firstParagraph": "Most mobile game studios talk about player lifetime value as a number that comes from finance. UA spend goes in, attribution runs its math, and",
      "paragraphHtml": "<p>Most mobile game studios talk about player lifetime value as a number that comes from finance. UA spend goes in, attribution runs its math, and </p>",
      "words": 25,
      "direct": false,
      "issue": "First paragraph is 25 words and does not look like a concise direct answer."
    },
    {
      "heading": "How Zynga Support Handles 185% More Tickets with Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">How Zynga Support Handles 185% More Tickets with Helpshift</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">SYBO&#x2019;s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">AI &amp; Automation Deployed Across 23 Games in &lt;8 Months &#x2014; Achieved 91% Deflection, 4.3 CSAT</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Meet &#x2018;AI Betty&#x2019;: The Newest Team Member Delivering a &#x2018;Clear Win&#x2019; for Huuuge Support and its community of players</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Leveling Up Console Support: A Game-Changing QR Code Experience",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Leveling Up Console Support: A Game-Changing QR Code Experience</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "The End-to-End Platform",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">The End-to-End<span class=\"title-highlight\"> Platform</span></h2>",
      "firstParagraph": "Helpshift supports the full player lifecycle, from in-game support to long-term fandom. Our end-to-end platform eliminates the need to stitch together multiple tools, vendors, or data, providing a complete solution for Support, Engagement, Trust & Safety, and Community.",
      "paragraphHtml": "<p>Helpshift supports the full player lifecycle, from in-game support to long-term fandom. Our end-to-end platform eliminates the need to stitch together multiple tools, vendors, or data, providing a complete solution for Support, Engagement, Trust &amp; Safety, and Community.</p>",
      "words": 37,
      "direct": false,
      "issue": "First paragraph is 37 words and does not look like a concise direct answer."
    },
    {
      "heading": "Our Integrated Approach",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Our Integrated Approach</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "For Outcome Driven Solutions",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">For Outcome Driven Solutions</h3>",
      "firstParagraph": "Maximize efficiency & player satisfaction.",
      "paragraphHtml": "<p>Maximize efficiency &amp; player satisfaction.</p>",
      "words": 4,
      "direct": false,
      "issue": "First paragraph is 4 words and does not look like a concise direct answer."
    },
    {
      "heading": "Support",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Support</h2>",
      "firstParagraph": "Protect player immersion. Resolve issues at scale.",
      "paragraphHtml": "<p>Protect player immersion. Resolve issues at scale.</p>",
      "words": 7,
      "direct": false,
      "issue": "First paragraph is 7 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">AI</h3>",
      "firstParagraph": "Care AI",
      "paragraphHtml": "<p>Care AI</p>",
      "words": 2,
      "direct": false,
      "issue": "First paragraph is 2 words and does not look like a concise direct answer."
    },
    {
      "heading": "Engagement",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Engagement</h2>",
      "firstParagraph": "Move from reactive support to proactive engagement and VIP care.",
      "paragraphHtml": "<p>Move from reactive support to proactive engagement and VIP care.</p>",
      "words": 10,
      "direct": false,
      "issue": "First paragraph is 10 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">AI</h3>",
      "firstParagraph": "Engage AI",
      "paragraphHtml": "<p>Engage AI</p>",
      "words": 2,
      "direct": false,
      "issue": "First paragraph is 2 words and does not look like a concise direct answer."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Trust & Safety",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Trust &amp; Safety</h2>",
      "firstParagraph": "Keep players safe. Protect your brand. Maintain trust.",
      "paragraphHtml": "<p>Keep players safe. Protect your brand. Maintain trust.</p>",
      "words": 8,
      "direct": false,
      "issue": "First paragraph is 8 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology + AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology + AI</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Community",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Community</h2>",
      "firstParagraph": "Build healthy fandom that last beyond the game.",
      "paragraphHtml": "<p>Build healthy fandom that last beyond the game.</p>",
      "words": 8,
      "direct": false,
      "issue": "First paragraph is 8 words and does not look like a concise direct answer."
    },
    {
      "heading": "Technology + AI",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Technology + AI</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Human Services",
      "headingHtml": "<h3 class=\"elementor-heading-title elementor-size-default\">Human Services</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Why Companies Choose Helpshift",
      "headingHtml": "<h2 class=\"elementor-heading-title elementor-size-default\">Why Companies <span class=\"title-highlight\"> Choose Helpshift</span></h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Millions of player interactions handled annually",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> Millions of player interactions handled annually </span> </h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "500+ game studios served globally",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> 500+ game studios served globally </span> </h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Trusted across regions, languages, and platforms",
      "headingHtml": "<h3 class=\"elementor-icon-box-title\"> <span> Trusted across regions, languages, and platforms </span> </h3>",
      "firstParagraph": "Saved $10.6M in support costs with 75% automation.",
      "paragraphHtml": "<p>Saved &#x24;10.6M in support costs with 75% automation.</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    }
  ],
  "score": 65,
  "weight": 8
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Question-led structure

AEO: Question-led structure scored 70/100 and needs improvement.

2 Warning

Needs attention

AEO: Question-led structure

Warning

Issue

31 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Question-led structure

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Question-led structure scored 70/100 and needs improvement.

Evidence

{
  "h2Count": 17,
  "questionH2s": [
    {
      "index": 2,
      "text": "How Zynga Support Handles 185% More Tickets with Helpshift",
      "isQuestion": true,
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Zynga Support Handles 185% More Tickets with Helpshift</h2>"
    },
    {
      "index": 3,
      "text": "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "isQuestion": true,
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift</h2>"
    },
    {
      "index": 15,
      "text": "Why Companies Choose Helpshift",
      "isQuestion": true,
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Why Companies <span class=\"title-highlight\"> Choose Helpshift</span></h2>"
    },
    {
      "index": 17,
      "text": "Ready to See What Your Player Experience Could Be?",
      "isQuestion": true,
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Ready to See What Your Player <span class=\"title-highlight\">Experience Could Be?</span></h2>"
    }
  ],
  "hasFaq": false,
  "score": 70,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer intent coverage

AEO: Answer intent coverage scored 70/100 and needs improvement.

1 Warning

Needs attention

AEO: Answer intent coverage

Warning

Issue

Missing likely AI Overview intent sections: cost, compare.

Details

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer intent coverage

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer intent coverage scored 70/100 and needs improvement.

Evidence

{
  "headings": [
    {
      "text": "Featured Resource",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Featured Resource</h2>"
    },
    {
      "text": "How Zynga Support Handles 185% More Tickets with Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Zynga Support Handles 185% More Tickets with Helpshift</h2>"
    },
    {
      "text": "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift</h2>"
    },
    {
      "text": "SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">SYBO&#x2019;s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months</h2>"
    },
    {
      "text": "Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months</h2>"
    },
    {
      "text": "AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">AI &amp; Automation Deployed Across 23 Games in &lt;8 Months &#x2014; Achieved 91% Deflection, 4.3 CSAT</h2>"
    },
    {
      "text": "Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Meet &#x2018;AI Betty&#x2019;: The Newest Team Member Delivering a &#x2018;Clear Win&#x2019; for Huuuge Support and its community of players</h2>"
    },
    {
      "text": "Leveling Up Console Support: A Game-Changing QR Code Experience",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Leveling Up Console Support: A Game-Changing QR Code Experience</h2>"
    },
    {
      "text": "Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT</h2>"
    },
    {
      "text": "The End-to-End Platform",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">The End-to-End<span class=\"title-highlight\"> Platform</span></h2>"
    },
    {
      "text": "Support",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Support</h2>"
    },
    {
      "text": "Engagement",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Engagement</h2>"
    },
    {
      "text": "Trust & Safety",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Trust &amp; Safety</h2>"
    },
    {
      "text": "Community",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Community</h2>"
    },
    {
      "text": "Why Companies Choose Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Why Companies <span class=\"title-highlight\"> Choose Helpshift</span></h2>"
    },
    {
      "text": "Foundational Trust. Built-in Compliance.",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Foundational Trust. <span class=\"title-highlight\"><br>Built-in Compliance.</span></h2>"
    },
    {
      "text": "Ready to See What Your Player Experience Could Be?",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Ready to See What Your Player <span class=\"title-highlight\">Experience Could Be?</span></h2>"
    }
  ],
  "expected": [
    {
      "id": "what",
      "label": "What is AI-Native Player Engagement Platform For Gaming?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does AI-Native Player Engagement Platform For Gaming work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use AI-Native Player Engagement Platform For Gaming?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is AI-Native Player Engagement Platform For Gaming free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does AI-Native Player Engagement Platform For Gaming compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "cost",
      "label": "Is AI-Native Player Engagement Platform For Gaming free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does AI-Native Player Engagement Platform For Gaming compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 8
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Query intent coverage

AIO: Query intent coverage is informational for this page.

Informational

Needs attention

AIO: Query intent coverage

Informational

Issue

Missing likely AI Overview intent sections: cost, compare.

Details

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Query intent coverage

Score

70/100

Status

informational

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Query intent coverage is informational for this page.

Evidence

{
  "headings": [
    {
      "text": "Featured Resource",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Featured Resource</h2>"
    },
    {
      "text": "How Zynga Support Handles 185% More Tickets with Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Zynga Support Handles 185% More Tickets with Helpshift</h2>"
    },
    {
      "text": "How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">How Jam City Doubled CSAT and Made Customer Support a Business Driver with Helpshift</h2>"
    },
    {
      "text": "SYBO’s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">SYBO&#x2019;s Subway Surfers Achieves 4.3 CSAT and 77% Automation Rate with Helpshift in Under 3 Months</h2>"
    },
    {
      "text": "Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Zendesk to Helpshift: Seamless Migration, Soaring CSAT 40%+ under 3 months</h2>"
    },
    {
      "text": "AI & Automation Deployed Across 23 Games in <8 Months — Achieved 91% Deflection, 4.3 CSAT",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">AI &amp; Automation Deployed Across 23 Games in &lt;8 Months &#x2014; Achieved 91% Deflection, 4.3 CSAT</h2>"
    },
    {
      "text": "Meet ‘AI Betty’: The Newest Team Member Delivering a ‘Clear Win’ for Huuuge Support and its community of players",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Meet &#x2018;AI Betty&#x2019;: The Newest Team Member Delivering a &#x2018;Clear Win&#x2019; for Huuuge Support and its community of players</h2>"
    },
    {
      "text": "Leveling Up Console Support: A Game-Changing QR Code Experience",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Leveling Up Console Support: A Game-Changing QR Code Experience</h2>"
    },
    {
      "text": "Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Oakever Games Scale Player Support with Helpshift, Achieving 73% Full Automation with a +4.1 CSAT</h2>"
    },
    {
      "text": "The End-to-End Platform",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">The End-to-End<span class=\"title-highlight\"> Platform</span></h2>"
    },
    {
      "text": "Support",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Support</h2>"
    },
    {
      "text": "Engagement",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Engagement</h2>"
    },
    {
      "text": "Trust & Safety",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Trust &amp; Safety</h2>"
    },
    {
      "text": "Community",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Community</h2>"
    },
    {
      "text": "Why Companies Choose Helpshift",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Why Companies <span class=\"title-highlight\"> Choose Helpshift</span></h2>"
    },
    {
      "text": "Foundational Trust. Built-in Compliance.",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Foundational Trust. <span class=\"title-highlight\"><br>Built-in Compliance.</span></h2>"
    },
    {
      "text": "Ready to See What Your Player Experience Could Be?",
      "html": "<h2 class=\"elementor-heading-title elementor-size-default\">Ready to See What Your Player <span class=\"title-highlight\">Experience Could Be?</span></h2>"
    }
  ],
  "expected": [
    {
      "id": "what",
      "label": "What is AI-Native Player Engagement Platform For Gaming?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does AI-Native Player Engagement Platform For Gaming work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use AI-Native Player Engagement Platform For Gaming?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is AI-Native Player Engagement Platform For Gaming free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does AI-Native Player Engagement Platform For Gaming compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "cost",
      "label": "Is AI-Native Player Engagement Platform For Gaming free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does AI-Native Player Engagement Platform For Gaming compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 4
}

AI DiscoverabilityDiscoverabilityEstablished

IndexNow key

IndexNow key is informational for this page.

Informational

Needs attention

IndexNow key

Informational

Issue

IndexNow key is informational for this page.

Why it matters

IndexNow lets sites notify participating search engines about changed URLs, but ownership verification requires a UTF-8 key file whose filename matches the key.

Check name

IndexNow key

Score

100/100

Status

informational

Category

Discoverability

Maturity

Established

Goal

Verify that IndexNow ownership key placement is detectable when the site advertises it.

Result

IndexNow key is informational for this page.

Validation steps

Find advertised IndexNow key location
No IndexNow key location was advertised in HTML, Link headers, or robots.txt.
Fetch and validate IndexNow key file
No discoverable IndexNow key file was found.

Evidence

{
  "steps": [
    {
      "id": "advertised-location",
      "title": "Find advertised IndexNow key location",
      "status": "informational",
      "evidence": {
        "advertised": []
      },
      "issue": "No IndexNow key location was advertised in HTML, Link headers, or robots.txt.",
      "howToFix": "Advertise the key location with robots.txt IndexNow-Key, rel=\"indexnow-key\", or meta name=\"indexnow-key-location\" if you want scanners to verify it."
    },
    {
      "id": "fetch-key",
      "title": "Fetch and validate IndexNow key file",
      "status": "informational",
      "evidence": {
        "advertised": [],
        "checked": []
      },
      "issue": "No discoverable IndexNow key file was found.",
      "howToFix": "Host a UTF-8 text file named {key}.txt using a 32-character hexadecimal key whose body exactly matches the key."
    }
  ]
}

SEOSEOBrowser audit

Links do not have descriptive text

50 Fail

Check name

Links do not have descriptive text

Score

0/100

Status

fail

Device

desktop

Category

SEO

Estimated savings

2 links found

Fix guidance

Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/).

References

https://developer.chrome.com/docs/lighthouse/seo/

Evidence

{
  "displayValue": "2 links found",
  "description": "Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/)."
}

SEOSEOBrowser audit

robots.txt is not valid

50 Fail

Check name

robots.txt is not valid

Score

0/100

Status

fail

Device

desktop

Category

SEO

Estimated savings

2 errors found

Fix guidance

If your robots.txt file is malformed, crawlers may not be able to understand how you want your website to be crawled or indexed. [Learn more about robots.txt](https://developer.chrome.com/docs/lighthouse/seo/invalid-robots-txt/).

References

https://developer.chrome.com/docs/lighthouse/seo/

Evidence

{
  "displayValue": "2 errors found",
  "description": "If your robots.txt file is malformed, crawlers may not be able to understand how you want your website to be crawled or indexed. [Learn more about robots.txt](https://developer.chrome.com/docs/lighthouse/seo/invalid-robots-txt/)."
}

Performance and AccessibilityPerformanceBrowser audit

Font display

20 Fail

Check name

Font display

Score

0/100

Status

fail

Device

desktop

Category

Performance

Estimated savings

Est savings of 40 ms

Fix guidance

Consider setting [font-display](https://developer.chrome.com/docs/performance/insights/font-display) to swap or optional to ensure text is consistently visible. swap can be further optimized to mitigate layout shifts with [font metric overrides](https://developer.chrome.com/blog/font-fallbacks).

References

https://web.dev/learn/performance/

Evidence

{
  "displayValue": "Est savings of 40 ms",
  "description": "Consider setting [font-display](https://developer.chrome.com/docs/performance/insights/font-display) to swap or optional to ensure text is consistently visible. swap can be further optimized to mitigate layout shifts with [font metric overrides](https://developer.chrome.com/blog/font-fallbacks)."
}

Performance and AccessibilityPerformanceBrowser audit

LCP breakdown

20 Fail

Check name

LCP breakdown

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

Each [subpart has specific improvement strategies](https://developer.chrome.com/docs/performance/insights/lcp-breakdown). Ideally, most of the LCP time should be spent on loading the resources, not within delays.

References

https://web.dev/learn/performance/

Evidence

{
  "description": "Each [subpart has specific improvement strategies](https://developer.chrome.com/docs/performance/insights/lcp-breakdown). Ideally, most of the LCP time should be spent on loading the resources, not within delays."
}

Performance and AccessibilityPerformanceBrowser audit

Network dependency tree

20 Fail

Check name

Network dependency tree

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

[Avoid chaining critical requests](https://developer.chrome.com/docs/performance/insights/network-dependency-tree) by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load.

References

https://web.dev/learn/performance/

Evidence

{
  "description": "[Avoid chaining critical requests](https://developer.chrome.com/docs/performance/insights/network-dependency-tree) by reducing the length of chains, reducing the download size of resources, or deferring the download of unnecessary resources to improve page load."
}

Performance and AccessibilityPerformanceBrowser audit

Improve image delivery

10 Warning

Check name

Improve image delivery

Score

50/100

Status

warning

Device

desktop

Category

Performance

Estimated savings

Est savings of 263 KiB

Fix guidance

Reducing the download time of images can improve the perceived load time of the page and LCP. [Learn more about optimizing image size](https://developer.chrome.com/docs/performance/insights/image-delivery)

References

https://web.dev/learn/performance/

Evidence

{
  "displayValue": "Est savings of 263 KiB",
  "description": "Reducing the download time of images can improve the perceived load time of the page and LCP. [Learn more about optimizing image size](https://developer.chrome.com/docs/performance/insights/image-delivery)"
}

Performance and AccessibilityPerformanceBrowser audit

Loading performance

6 Fail

Check name

Loading performance

Score

68/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

Review the grouped loading performance checks and improve the failing sub-checks listed in evidence.

References

https://web.dev/learn/performance/

Evidence

{
  "checks": [
    {
      "id": "total-blocking-time",
      "title": "Total Blocking Time",
      "score": 33,
      "displayValue": "460 ms",
      "numericValue": 463.5
    },
    {
      "id": "network-rtt",
      "title": "Network Round Trip Times",
      "score": 100,
      "displayValue": "0 ms",
      "numericValue": 1.003635
    },
    {
      "id": "interactive",
      "title": "Time to Interactive",
      "score": 77,
      "displayValue": "3.2 s",
      "numericValue": 3160
    },
    {
      "id": "server-response-time",
      "title": "Initial server response time was short",
      "score": 100,
      "displayValue": "Root document took 250 ms",
      "numericValue": 254
    },
    {
      "id": "largest-contentful-paint",
      "title": "Largest Contentful Paint",
      "score": 40,
      "displayValue": "2.7 s",
      "numericValue": 2749.5
    },
    {
      "id": "speed-index",
      "title": "Speed Index",
      "score": 30,
      "displayValue": "2.9 s",
      "numericValue": 2893.332335082422
    },
    {
      "id": "max-potential-fid",
      "title": "Max Potential First Input Delay",
      "score": 67,
      "displayValue": "200 ms",
      "numericValue": 199
    },
    {
      "id": "first-contentful-paint",
      "title": "First Contentful Paint",
      "score": 96,
      "displayValue": "0.8 s",
      "numericValue": 767.0551045186816
    }
  ]
}

Fix with MCP or CLI

Use this report as the handoff into remediation. Generate a coding-agent prompt with the failing checks attached, or jump to the MCP and CLI setup docs before your next rescan.

Score history

Public scan score over time

Public reports for this website origin. Select any point or report link to open that canonical report.

1 reports

Public score history report links
Scan date	Score	Readiness	Report
Jun 10, 2026	61/100	Level 3, Bot-Aware	Current report