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55/100

OVERALL SCORE

Level 3, Bot-Aware

Moderate readiness for AI agents
AIDiscoverability19%Agent Easeof Use6%Security& Trust80%GEO, AIO, AEO66%SEO92%Performance& Accessibility89%
  • AI Discoverability 19 out of 100
  • Agent Ease of Use 6 out of 100
  • Security & Trust 80 out of 100
  • GEO, AIO and AEO 66 out of 100
  • SEO 92 out of 100
  • Performance and Accessibility 89 out of 100

CAPTURED SCREENSHOT

Captured website desktop screenshot

What AI sees of your website

Experience Management Software Platform – Medallia – Experience Management Software favicon

Experience Management Software Platform – Medallia – Experience Management Software

Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.

Next step

Turn this report into a fix workflow

27 failed checks are ready to move into MCP or CLI remediation. Generate a repair prompt, connect the scanner to your coding agent, or open the integration docs before your next rescan.

Detailed report scores grouped by capability area
MetricScoreStatusPassedFailedWarningEvidence
AI Discoverability
19
Priority fix5180View details
Discoverability
33
Priority fix360View details
Content Readiness
20
Priority fix280View details
Bot Access Control
0
Priority fix040View details
Agent Ease of Use
6
Priority fix4293View details
API
0
Priority fix060View details
Auth
Not Applicable
Not Applicable070View details
MCP
13
Priority fix062View details
Skill Discovery
5
Priority fix0101View details
Agent Commerce
Not Applicable
Not Applicable400
GEO, AIO and AEO
66
Needs work4312View details
GEO Readiness
77
Mostly ready104
AIO Readiness
58
Needs work223View details
AEO Readiness
63
Needs work115View details
SEO
92
Strong1010View details
SEO
92
Strong1010View details
Security & Trust
80
Mostly ready810View details
Security & Trust
80
Mostly ready410View details
AI Training Exposure
Not Applicable
Not Applicable400
Performance and Accessibility
89
Mostly ready1774View details
Performance
88
Mostly ready1154View details
Accessibility
92
Strong620View details

Prioritized recommendations

Issues ranked by score impact

54 items need attention

Security & TrustSecurity & TrustEstablished

Content-Security-Policy

Content-Security-Policy is missing or incomplete.

100 Fail

Needs attention

Content-Security-Policy

Failed check
01

Issue

Content-Security-Policy is missing or incomplete.

02

Why it matters

Content Security Policy limits where scripts, styles, frames, and connections can load from, reducing the impact of injection bugs.

Check name

Content-Security-Policy

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Constrain script, style, frame, and resource loading with a Content-Security-Policy header.

Result

Content-Security-Policy is missing or incomplete.

Evidence
{
  "header": "content-security-policy",
  "value": null
}

Agent Ease of UseAPIEstablished

API Catalog

API Catalog failed at "Fetch API catalog".

50 Fail

Needs attention

API Catalog

Failed check
01

Issue

The API catalog endpoint did not return HTTP 2xx.

02

Why it matters

API catalogs help agents find service descriptions, documentation, and status resources without guessing API entry points.

Check name

API Catalog

Score

0/100

Status

fail

Category

API

Maturity

Established

Goal

Publish an API catalog for automated API discovery using RFC 9727.

Result

API Catalog failed at "Fetch API catalog".

Validation steps

  1. Fetch API catalog

    The API catalog endpoint did not return HTTP 2xx.

  2. Validate RFC 9727 linkset

    Response is not valid JSON.

  3. Fetch advertised API catalog targets

    API Catalog did not expose any same-origin hrefs to validate.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch API catalog",
      "status": "fail",
      "evidence": {
        "statusCode": 404,
        "contentType": "text/html; charset=UTF-8"
      },
      "issue": "The API catalog endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/api-catalog."
    },
    {
      "id": "validate",
      "title": "Validate RFC 9727 linkset",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Use application/linkset+json with service-desc, service-doc, and status relations that each include href."
    },
    {
      "id": "target-validation",
      "title": "Fetch advertised API catalog targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin API catalog hrefs were available to fetch."
          }
        ]
      },
      "issue": "API Catalog did not expose any same-origin hrefs to validate.",
      "howToFix": "Make each same-origin API catalog href reachable and serve the advertised media type."
    }
  ]
}

Agent Ease of UseAPIEstablished

OpenAPI discovery

OpenAPI discovery failed at "Find valid OpenAPI document".

50 Fail

Needs attention

OpenAPI discovery

Failed check
01

Issue

OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

02

Why it matters

OpenAPI documents let agents understand available operations, schemas, authentication, and request formats before calling an API.

Check name

OpenAPI discovery

Score

0/100

Status

fail

Category

API

Maturity

Established

Goal

Publish a valid OpenAPI or Swagger document for API discovery.

Result

OpenAPI discovery failed at "Find valid OpenAPI document".

Validation steps

  1. Find valid OpenAPI document

    OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=UTF-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Find valid OpenAPI document",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/openapi.yaml",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/swagger.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/swagger.yaml",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/api/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/api/swagger.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          },
          {
            "path": "/docs/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
          }
        ]
      },
      "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=UTF-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
      "howToFix": "Publish a valid OpenAPI 3.x or Swagger 2.0 JSON/YAML document with info, paths, operations, and responses."
    }
  ]
}

AI DiscoverabilityBot Access ControlEstablished

AI bot rules in robots.txt

AI bot rules in robots.txt is missing or incomplete.

33 Fail

Needs attention

AI bot rules in robots.txt

Failed check
01

Issue

No specific User-agent rules found for major AI crawlers (GPTBot, ClaudeBot, etc.) in robots.txt.

02

Why it matters

Explicit AI bot rules reduce ambiguity for crawler operators and make training, indexing, or retrieval access policy auditable.

Check name

AI bot rules in robots.txt

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Established

Goal

Add User-agent rules for AI crawlers like GPTBot, Claude-Web, and others.

Result

AI bot rules in robots.txt is missing or incomplete.

Evidence
{
  "expectedBots": [
    "GPTBot",
    "ChatGPT-User",
    "ClaudeBot",
    "Claude-Web",
    "Anthropic-AI",
    "Google-Extended",
    "PerplexityBot",
    "CCBot",
    "Applebot-Extended",
    "Meta-ExternalAgent",
    "Bytespider",
    "Amazonbot",
    "Cohere-AI"
  ],
  "configuredBots": []
}

AI DiscoverabilityBot Access ControlInformational

Content Signal

Content Signal is missing or incomplete.

33 Fail

Needs attention

Content Signal

Failed check
01

Issue

No Content Signal found in robots.txt

02

Why it matters

Content Signal provides a machine-readable way to communicate AI usage preferences where participating crawlers look for policy.

Check name

Content Signal

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Informational

Goal

Declare AI content usage preferences with Content Signal in robots.txt.

Result

Content Signal is missing or incomplete.

Evidence
{
  "signals": [],
  "ai-train": false,
  "search": false,
  "ai-input": false
}

AI DiscoverabilityBot Access ControlInformational

Web Bot Auth request signing

Web Bot Auth request signing failed at "Fetch to find resource".

33 Fail

Needs attention

Web Bot Auth request signing

Failed check
01

Issue

Web Bot Auth request signing was not found at the expected path.

02

Why it matters

Web Bot Auth discovery lets servers and clients find signing keys for bot identity workflows based on HTTP Message Signatures.

Check name

Web Bot Auth request signing

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Informational

Goal

Advertise HTTP Message Signatures keys when this site operates signed bot clients or supports Web Bot Auth workflows.

Result

Web Bot Auth request signing failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    Web Bot Auth request signing was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/http-message-signatures-directory",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203649
          }
        ]
      },
      "issue": "Web Bot Auth request signing was not found at the expected path.",
      "howToFix": "If publishing Web Bot Auth keys, return a JSON key directory with a non-empty keys array and the draft media type."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Content freshness signals

Content freshness signals is missing or incomplete.

25 Fail

Needs attention

Content freshness signals

Failed check
01

Issue

Content freshness signals are incomplete: missing Last-Modified HTTP header; missing dateModified/datePublished in JSON-LD; missing meta or <time> freshness tags.

02

Why it matters

Freshness signals help agents decide whether content is current enough to cite, summarize, or compare against newer sources.

Check name

Content freshness signals

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Expose modified and published dates for freshness-aware retrieval and ranking.

Result

Content freshness signals is missing or incomplete.

Evidence
{
  "lastModified": null,
  "schemaDates": [],
  "metaDateCount": 0,
  "timeDateCount": 0
}

AI DiscoverabilityDiscoverabilityEstablished

High-value schema types

High-value schema types is missing or incomplete.

25 Fail

Needs attention

High-value schema types

Failed check
01

Issue

No high-value schema types (e.g. Article, Product, Service) were found.

02

Why it matters

High-value schema types tell agents whether a page is an article, product, event, service, or other actionable content type.

Check name

High-value schema types

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Use schema types that describe the page's primary content or offering.

Result

High-value schema types is missing or incomplete.

Evidence
{
  "found": [],
  "expected": [
    "Article",
    "BlogPosting",
    "NewsArticle",
    "Product",
    "SoftwareApplication",
    "FAQPage",
    "LocalBusiness",
    "VideoObject",
    "HowTo",
    "Event",
    "Course",
    "Review",
    "Service"
  ],
  "allTypes": []
}

AI DiscoverabilityDiscoverabilityEstablished

JSON-LD present

JSON-LD present is missing or incomplete.

25 Fail

Needs attention

JSON-LD present

Failed check
01

Issue

No JSON-LD blocks found.

02

Why it matters

JSON-LD is a low-friction structured data format that agents can extract without interpreting page presentation or microdata markup.

Check name

JSON-LD present

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Expose schema.org JSON-LD so AI search systems can parse page entities.

Result

JSON-LD present is missing or incomplete.

Evidence
{
  "blocks": 0,
  "validBlocks": 0,
  "schemaContextBlocks": 0,
  "errors": [],
  "documents": [],
  "nodes": []
}

AI DiscoverabilityDiscoverabilityEstablished

Link headers

Link headers failed at "Find useful Link headers".

25 Fail

Needs attention

Link headers

Failed check
01

Issue

No useful agent discovery Link headers were found.

02

Why it matters

Link headers let automated clients discover API catalogs, documentation, and machine-readable alternates without parsing page markup first.

Check name

Link headers

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Include Link response headers for agent discovery using RFC 8288.

Result

Link headers failed at "Find useful Link headers".

Validation steps

  1. Find useful Link headers

    No useful agent discovery Link headers were found.

  2. Fetch same-origin Link header targets

    Link headers did not expose any same-origin targets to validate.

Evidence
{
  "failedStep": "presence",
  "steps": [
    {
      "id": "presence",
      "title": "Find useful Link headers",
      "status": "fail",
      "evidence": {
        "links": [
          {
            "url": "https://www.medallia.com/wp-json/",
            "rel": "https://api.w.org/",
            "type": "application/json"
          }
        ]
      },
      "issue": "No useful agent discovery Link headers were found.",
      "howToFix": "Expose useful Link headers such as rel=\"api-catalog\", rel=\"service-doc\", and rel=\"service-desc\"."
    },
    {
      "id": "target-validation",
      "title": "Fetch same-origin Link header targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin Link header targets were available to fetch."
          }
        ]
      },
      "issue": "Link headers did not expose any same-origin targets to validate.",
      "howToFix": "Make each same-origin Link href reachable and serve the advertised media type."
    }
  ]
}

AI DiscoverabilityContent ReadinessEmerging recommendation

llms.txt

llms.txt failed at "Fetch to find resource".

25 Fail

Needs attention

llms.txt

Failed check
01

Issue

llms.txt was not found at the expected path.

02

Why it matters

llms.txt gives language-model clients a concise, curated summary of important site context and links before they crawl broadly.

Check name

llms.txt

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Emerging recommendation

Goal

Publish llms.txt to summarize agent-readable site guidance.

Result

llms.txt failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    llms.txt was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/llms.txt",
            "statusCode": 404,
            "contentType": "text/html",
            "length": 146
          },
          {
            "path": "/llms-full.txt",
            "statusCode": 404,
            "contentType": "text/html",
            "length": 146
          }
        ]
      },
      "issue": "llms.txt was not found at the expected path.",
      "howToFix": "Publish /llms.txt as Markdown with a clear title, concise site summary, and useful links for agents."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Markdown negotiation

Markdown negotiation failed at "Markdown content type".

25 Fail

Needs attention

Markdown negotiation

Failed check
01

Issue

Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.

02

Why it matters

Markdown negotiation gives agents a cleaner representation of page content while preserving normal HTML for browsers.

Check name

Markdown negotiation

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Return HTML responses as markdown when agents request it.

Result

Markdown negotiation failed at "Markdown content type".

Validation steps

  1. Markdown content type

    Content-Type "text/html; charset=UTF-8" does not indicate Markdown when requested with Accept: text/markdown.

  2. Vary: Accept header

    Markdown negotiation is missing Vary: Accept; current Vary header is "Accept-Encoding".

  3. Structured Markdown body

    Markdown response is missing a heading.

Evidence
{
  "failedStep": "content-type",
  "steps": [
    {
      "id": "content-type",
      "title": "Markdown content type",
      "status": "fail",
      "evidence": {
        "statusCode": 200,
        "contentType": "text/html; charset=UTF-8"
      },
      "issue": "Content-Type \"text/html; charset=UTF-8\" does not indicate Markdown when requested with Accept: text/markdown.",
      "howToFix": "Return Content-Type: text/markdown; charset=utf-8 for requests with Accept: text/markdown."
    },
    {
      "id": "vary-accept",
      "title": "Vary: Accept header",
      "status": "fail",
      "evidence": {
        "vary": "Accept-Encoding"
      },
      "issue": "Markdown negotiation is missing Vary: Accept; current Vary header is \"Accept-Encoding\".",
      "howToFix": "Add Vary: Accept on negotiated Markdown responses so shared caches keep HTML and Markdown variants separate."
    },
    {
      "id": "markdown-content",
      "title": "Structured Markdown body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "hasHeading": false,
        "wordCount": 18139,
        "excerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Experience Management Software Platform &#8211; Medallia &#8211; Experience Management",
        "issue": "Markdown response is missing a heading."
      },
      "issue": "Markdown response is missing a heading.",
      "howToFix": "Return Markdown with at least one heading and substantive page content, including useful links or instructions for agents."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

MCP Server Card

MCP Server Card failed at "Fetch to find resource".

25 Fail

Needs attention

MCP Server Card

Failed check
01

Issue

MCP Server Card was not found at the expected path.

02

Why it matters

MCP Server Cards help agents discover server transports, capabilities, and protocol details before opening an MCP session.

Check name

MCP Server Card

Score

0/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Publish an MCP Server Card for agent discovery.

Result

MCP Server Card failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    MCP Server Card was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/mcp/server-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203706
          },
          {
            "path": "/.well-known/mcp/server-cards.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203750
          },
          {
            "path": "/.well-known/mcp.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5552
          }
        ]
      },
      "issue": "MCP Server Card was not found at the expected path.",
      "howToFix": "Publish an MCP server card with valid transports and make each advertised local endpoint answer an MCP initialize request."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

mcp.json

mcp.json failed at "Fetch to find resource".

25 Fail

Needs attention

mcp.json

Failed check
01

Issue

mcp.json was not found at the expected path.

02

Why it matters

MCP clients need trustworthy server metadata, protocol version, transport details, and capability hints before connecting to a remote MCP server.

Check name

mcp.json

Score

0/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Expose a stable MCP server metadata document that points agents to the site's MCP endpoint.

Result

mcp.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    mcp.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/mcp.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5495
          },
          {
            "path": "/.well-known/mcp.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5552
          },
          {
            "path": "/.well-known/mcp/server-card.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5609
          }
        ]
      },
      "issue": "mcp.json was not found at the expected path.",
      "howToFix": "Publish mcp.json or an MCP server card with serverInfo, protocolVersion, transport endpoint, and capabilities."
    }
  ]
}

AI DiscoverabilityDiscoverabilityEstablished

Organization / WebSite schema

Organization / WebSite schema is missing or incomplete.

25 Fail

Needs attention

Organization / WebSite schema

Failed check
01

Issue

Neither Organization nor WebSite schema types were found in JSON-LD.

02

Why it matters

Organization and WebSite schema help agents identify the publisher, canonical site identity, logo, and related profiles for attribution.

Check name

Organization / WebSite schema

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Identify the site owner and website entity in structured data.

Result

Organization / WebSite schema is missing or incomplete.

Evidence
{
  "found": [],
  "allTypes": []
}

AI DiscoverabilityContent ReadinessEstablished

Semantic HTML

Semantic HTML is missing or incomplete.

25 Fail

Needs attention

Semantic HTML

Failed check
01

Issue

Semantic HTML is incomplete: skipped heading levels; 3 links missing accessible names; 1/2 applicable form inputs have autocomplete attributes (1 missing).

Details

02

Why it matters

Semantic HTML gives browsers, assistive technology, search systems, and agents reliable landmarks, headings, controls, form semantics, and image context.

Check name

Semantic HTML

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Expose readable page structure through semantic HTML and accessible controls.

Result

Semantic HTML is missing or incomplete.

Evidence
{
  "main": true,
  "nav": true,
  "footer": true,
  "meaningfulH1": true,
  "headingOrder": false,
  "accessibleLinks": false,
  "accessibleButtons": true,
  "imageAltCoverage": true,
  "formAutocompleteCoverage": false,
  "details": {
    "inaccessibleLinks": [
      "<a class=\"share-network-linkedin\" data-track-click=\"social\" data-social-network=\"linkedin\" href=\"https://www.linkedin.com/company/medallia-inc./\" alt=\"Medallia on LinkedIn\" target=\"_blank\" rel=\"noopener noreferrer\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/social-black-linkedin.png\" alt class style=\"height:35px !important; height:35px !important;\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\"> </a>",
      "<a class=\"share-network-twitter\" data-track-click=\"social\" data-social-network=\"X\" href=\"https://twitter.com/medallia\" alt=\"Medallia on Twitter\" target=\"_blank\" rel=\"noopener noreferrer\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/social-black-twitter.png\" alt class style=\"height:35px !important; height:35px !important;\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\"> </a>",
      "<a class=\"share-network-facebook\" data-track-click=\"social\" data-social-network=\"facebook\" href=\"https://www.facebook.com/MedalliaInc\" alt=\"Medallia on Facebook\" target=\"_blank\" rel=\"noopener noreferrer\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/social-black-facebook.png\" alt class style=\"height:35px !important; height:35px !important;\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\"> </a>"
    ],
    "inaccessibleButtons": [],
    "missingAutocompleteInputs": [
      "<input type=\"text\" id=\"footer-search-input\" placeholder=\"Search for something...\">"
    ],
    "imagesMissingAlt": [],
    "skippedHeadingLevels": [
      "h5: Why Medallia",
      "h6: Why Medallia",
      "h6: Success Stories",
      "h6: Enterprise-Grade Platform",
      "h6: World-Class Service",
      "h6: Global Impact",
      "h6: AI Leadership",
      "h6: Partner Network",
      "h5: Platform",
      "h6: Medallia Platform",
      "h6: Comprehensive Feedback Capture",
      "h6: Administration",
      "h6: Role-Based Reporting",
      "h6: AI & Analytics",
      "h6: Integrations",
      "h6: Pricing",
      "h6: Enterprise-Grade Security",
      "h5: Solutions",
      "h6: Customer Experience",
      "h6: Overview",
      "h6: Customer Experience Management",
      "h6: Digital Experience",
      "h6: Experience Orchestration",
      "h6: Personalized Messaging",
      "h6: Employee Experience",
      "h6: Overview",
      "h6: Employee Listening",
      "h6: Employee Activation",
      "h6: Contact Center",
      "h6: Overview",
      "h6: Conversational Intelligence",
      "h6: Agent Coaching",
      "h6: Quality Management",
      "h6: Intelligent Callback",
      "h6: Market Research",
      "h6: Overview",
      "h6: Agile Research",
      "h6: Video",
      "h6: Research Strategy & Services",
      "h5: Industries",
      "h6: Automotive",
      "h6: Financial Services",
      "h6: Healthcare",
      "h6: Insurance",
      "h6: Life Sciences",
      "h6: Manufacturing",
      "h6: Public Sector",
      "h6: Retail",
      "h6: Restaurants",
      "h6: Technology & Services",
      "h6: Telco & Media",
      "h6: Travel & Hospitality",
      "h6: Utilities",
      "h5: Resources",
      "h6: Discover",
      "h6: Blog",
      "h6: Newsroom",
      "h6: Customer Stories",
      "h6: Industry Recognition",
      "h6: Event Calendar",
      "h6: Medallia Xchange",
      "h6: Learn",
      "h6: Training & Certification",
      "h6: Medallia User Group",
      "h6: Experience 101",
      "h6: Experience Now",
      "h6: Resource Library",
      "h6: Partners",
      "h6: Support",
      "h6: Knowledge Center",
      "h6: Contact Support",
      "h6: Replay: Experience '26",
      "h1: Real-time insight. Real-world results.",
      "h5: Big brands. Big decisions. Proven CX impact.",
      "h2: Drive outcomes that actually move the business.",
      "h6: Trusted by the biggest brands. Ranked “leader” by top analysts. Proven partnership around every corner.",
      "h6: Built for complexity, Medallia adapts to any structure, captures every signal, and delivers the right insights to every role.",
      "h6: Frontline-Ready AI™ lets you act fast, fix faster. So every employee can confidently move the needle every day.",
      "h2: Frontline-Ready AI™ No training required.",
      "h2: ROI you can tell your CEO about.",
      "h5: “The whole point is we don’t just want raw data. We want information. We want actionable data trends that the field finds valuable. That’s the strategic value of a company like Medallia.” —Director of CX Measurement and Data Analytics",
      "h2: Brands that don’t miss. Stories that prove it.",
      "h3: Between the technology and the team, Medallia continues to offer best-in-class solutions for customer-obsessed organizations. I have been a Medallia customer for 8 years and am very much looking forward to the next 8+!",
      "h2: Analysts don’t usually agree. Except on Medallia.",
      "h6: 2026 Gartner Magic Quadrant™",
      "h6: The Total Economic Impact™ Of Medallia",
      "h2: There’s a hidden story in your data.",
      "h3: Experience",
      "h3: Platform",
      "h3: Company",
      "h3: Resources",
      "h4: Can't find what you're looking for? Search our site."
    ]
  },
  "counts": {
    "h1": 1,
    "headings": 92,
    "links": 192,
    "inaccessibleLinks": 3,
    "buttons": 9,
    "inaccessibleButtons": 0,
    "images": 75,
    "imagesWithAlt": 75,
    "autocompleteInputs": 2,
    "inputsWithAutocomplete": 1,
    "missingAutocompleteInputs": 1
  }
}

Agent Ease of UseMCPInformational

WebMCP manifest

WebMCP manifest failed at "Fetch to find resource".

25 Fail

Needs attention

WebMCP manifest

Failed check
01

Issue

WebMCP manifest was not found at the expected path.

02

Why it matters

A WebMCP manifest advertises browser-exposed tools declaratively so agents can understand available site actions before invoking them.

Check name

WebMCP manifest

Score

0/100

Status

fail

Category

MCP

Maturity

Informational

Goal

Publish a WebMCP manifest for declarative browser tool discovery when using the draft manifest convention.

Result

WebMCP manifest failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    WebMCP manifest was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/webmcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202681
          },
          {
            "path": "/webmcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202144
          },
          {
            "path": "/mcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202012
          }
        ]
      },
      "issue": "WebMCP manifest was not found at the expected path.",
      "howToFix": "Keep declarative WebMCP manifest discovery informational until the manifest shape stabilizes; validate tools if you publish one."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

A2A Agent Card

A2A Agent Card failed at "Fetch to find resource".

20 Fail

Needs attention

A2A Agent Card

Failed check
01

Issue

A2A Agent Card was not found at the expected path.

02

Why it matters

A2A Agent Cards let compatible clients discover agent skills, input and output modes, and the endpoint used to invoke those skills.

Check name

A2A Agent Card

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent card so A2A-compatible clients can discover capabilities.

Result

A2A Agent Card failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    A2A Agent Card was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202857
          },
          {
            "path": "/.well-known/a2a/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203662
          },
          {
            "path": "/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202320
          }
        ]
      },
      "issue": "A2A Agent Card was not found at the expected path.",
      "howToFix": "Publish an A2A Agent Card with required skill details and make the advertised url answer A2A JSON-RPC requests."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

Agent Skills index

Agent Skills index failed at "Fetch to find resource".

20 Fail

Needs attention

Agent Skills index

Failed check
01

Issue

Agent Skills index was not found at the expected path.

02

Why it matters

An Agent Skills index lets clients find task-specific SKILL.md documents that describe how to use site capabilities correctly.

Check name

Agent Skills index

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent skills discovery index.

Result

Agent Skills index failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    Agent Skills index was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent-skills/index.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5618
          },
          {
            "path": "/.well-known/skills/index.json",
            "statusCode": 429,
            "contentType": "text/html; charset=UTF-8",
            "length": 5600
          }
        ]
      },
      "issue": "Agent Skills index was not found at the expected path.",
      "howToFix": "Publish an index with a non-empty skills array and reachable SKILL.md URLs."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

agent.json

agent.json failed at "Fetch to find resource".

20 Fail

Needs attention

agent.json

Failed check
01

Issue

agent.json was not found at the expected path.

02

Why it matters

agent.json is an emerging machine-readable manifest for declaring what a website does, how agents authenticate, and which actions or protocols are available.

Check name

agent.json

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish the singular Agent Web Protocol agent.json manifest without confusing it with the separate agents.json directory convention.

Result

agent.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    agent.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202637
          },
          {
            "path": "/agent.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202100
          }
        ]
      },
      "issue": "agent.json was not found at the expected path.",
      "howToFix": "Publish agent.json with awp_version, domain, intent, and typed actions that point to real same-origin API or protocol endpoints."
    }
  ]
}

Agent Ease of UseSkill DiscoveryInformational

agents.json

agents.json failed at "Fetch to find resource".

20 Fail

Needs attention

agents.json

Failed check
01

Issue

agents.json was not found at the expected path.

02

Why it matters

agents.json gives clients a simple directory of agent-facing capabilities and contacts when a site chooses to advertise them.

Check name

agents.json

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Informational

Goal

Publish an agents.json directory for agent-facing capabilities and contacts when using this convention.

Result

agents.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    agents.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agents.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202681
          },
          {
            "path": "/agents.json",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202144
          }
        ]
      },
      "issue": "agents.json was not found at the expected path.",
      "howToFix": "If this site uses agents.json, publish JSON with an agents array containing name and url for each agent."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

DNS-AID Agent Discovery

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

15 Fail

Needs attention

DNS-AID Agent Discovery

Failed check
01

Issue

No DNS-AID entrypoint records were found under _agents.

02

Why it matters

DNS-AID lets agents discover index, A2A, and other agent entrypoints before fetching HTTP metadata, while DNSSEC can authenticate the discovery zone.

Check name

DNS-AID Agent Discovery

Score

25/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish DNS for AI Discovery records under _agents for DNS-based agent entrypoint discovery.

Result

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

Validation steps

  1. Resolve DNS-AID SVCB/HTTPS records

    No DNS-AID entrypoint records were found under _agents.

  2. Validate alpn and endpoint parameters

    Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint.

  3. Check DNSSEC material

    DNSSEC material was not visible for the hostname or parent zone from this resolver.

Evidence
{
  "failedStep": "svcb-https-records",
  "steps": [
    {
      "id": "svcb-https-records",
      "title": "Resolve DNS-AID SVCB/HTTPS records",
      "status": "fail",
      "evidence": {
        "hostname": "www.medallia.com",
        "probes": [
          {
            "name": "_index._agents.www.medallia.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          },
          {
            "name": "_a2a._agents.www.medallia.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          }
        ]
      },
      "issue": "No DNS-AID entrypoint records were found under _agents.",
      "howToFix": "Publish ServiceMode SVCB/HTTPS records such as _index._agents.example.com or _a2a._agents.example.com."
    },
    {
      "id": "service-params",
      "title": "Validate alpn and endpoint parameters",
      "status": "informational",
      "evidence": {
        "discovered": []
      },
      "howToFix": "Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint."
    },
    {
      "id": "dnssec",
      "title": "Check DNSSEC material",
      "status": "warning",
      "evidence": {
        "hasDnssecMaterial": false,
        "checked": [
          {
            "name": "www.medallia.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          },
          {
            "name": "medallia.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          }
        ]
      },
      "issue": "DNSSEC material was not visible for the hostname or parent zone from this resolver.",
      "howToFix": "Sign the public discovery zone with DNSSEC so validating resolvers can return authenticated data."
    }
  ]
}

Agent Ease of UseMCPInformational

WebMCP

WebMCP has a validation warning at "Validate WebMCP declarative annotation quality".

13 Warning

Needs attention

WebMCP

Warning
01

Issue

WebMCP declarative annotations need fixes.

Details

02

Why it matters

WebMCP can expose page context and actions directly through the browser, giving agents safer structured hooks than screen scraping alone.

Check name

WebMCP

Score

50/100

Status

warning

Category

MCP

Maturity

Informational

Goal

Support WebMCP to expose site tools to AI agents via the browser.

Result

WebMCP has a validation warning at "Validate WebMCP declarative annotation quality".

Validation steps

  1. Detect data-mcp-tool annotations

    No data-mcp-tool attributes were found on interactive elements.

  2. Detect WebMCP declarative tags

    No elements found with tool-name or tool-description attributes.

  3. Validate WebMCP declarative annotation quality

    WebMCP declarative annotations need fixes.

    WebMCP declarative annotation issues
    • <input> is missing a name attribute.
    • <input> is missing a label.
    • <input> is missing tool-param-description.
    • <input> is missing a name attribute.
    • <input> is missing a label.
    • <input> is missing tool-param-description.
  4. Detect WebMCP imperative API usage

    navigator.modelContext.provideContext(), navigator.modelContext.registerTool(), or other imperative signals were not detected in rendered browser state.

  5. Detect WebMCP browser navigator injection

    navigator.modelContext was not detected in the rendered browser page.

  6. Interactive surface coverage

    Only 0% of interactive surfaces are annotated.

Evidence
{
  "failedStep": "declarative-annotation-quality",
  "steps": [
    {
      "id": "data-mcp-tool-attributes",
      "title": "Detect data-mcp-tool annotations",
      "status": "informational",
      "evidence": {
        "dataMcpToolCount": 0,
        "dataMcpTools": []
      },
      "issue": "No data-mcp-tool attributes were found on interactive elements.",
      "howToFix": "Add data-mcp-tool attributes to high-value forms, buttons, and links so generic MCP-aware tooling can identify intended actions."
    },
    {
      "id": "declarative-tags",
      "title": "Detect WebMCP declarative tags",
      "status": "informational",
      "evidence": {
        "totalForms": 0,
        "formsWithTags": 0,
        "totalInteractive": 201,
        "interactiveWithTags": 0,
        "totalCount": 201,
        "taggedCount": 0,
        "dataMcpToolCount": 0,
        "dataMcpTools": [],
        "coverage": 0,
        "annotationIssues": [
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description.",
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description."
        ]
      },
      "issue": "No elements found with tool-name or tool-description attributes.",
      "howToFix": "Add tool-name and tool-description attributes to forms and interactive elements."
    },
    {
      "id": "declarative-annotation-quality",
      "title": "Validate WebMCP declarative annotation quality",
      "status": "warning",
      "evidence": {
        "issueCount": 6,
        "issues": [
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description.",
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description."
        ]
      },
      "issue": "WebMCP declarative annotations need fixes.",
      "issueDetails": [
        {
          "title": "WebMCP declarative annotation issues",
          "items": [
            {
              "type": "code",
              "value": "<input> is missing a name attribute."
            },
            {
              "type": "code",
              "value": "<input> is missing a label."
            },
            {
              "type": "code",
              "value": "<input> is missing tool-param-description."
            },
            {
              "type": "code",
              "value": "<input> is missing a name attribute."
            },
            {
              "type": "code",
              "value": "<input> is missing a label."
            },
            {
              "type": "code",
              "value": "<input> is missing tool-param-description."
            }
          ]
        }
      ],
      "howToFix": "Use snake_case tool-name values, descriptive tool-description values, named and labeled fields, and tool-param-description on inputs."
    },
    {
      "id": "imperative-api",
      "title": "Detect WebMCP imperative API usage",
      "status": "informational",
      "evidence": {
        "staticSignals": {
          "detected": false,
          "matched": []
        },
        "browser": {
          "checked": true,
          "detected": false,
          "hasNavigatorModelContext": false,
          "modelContextType": "undefined",
          "hasProvideContext": false,
          "hasRegisterTool": false
        }
      },
      "issue": "navigator.modelContext.provideContext(), navigator.modelContext.registerTool(), or other imperative signals were not detected in rendered browser state.",
      "howToFix": "Use navigator.modelContext.provideContext() to register tools programmatically."
    },
    {
      "id": "browser-navigator-injection",
      "title": "Detect WebMCP browser navigator injection",
      "status": "informational",
      "evidence": {
        "browser": {
          "checked": true,
          "detected": false,
          "hasNavigatorModelContext": false,
          "modelContextType": "undefined",
          "hasProvideContext": false,
          "hasRegisterTool": false
        }
      },
      "issue": "navigator.modelContext was not detected in the rendered browser page.",
      "howToFix": "Expose WebMCP through navigator.modelContext in the browser runtime when the page is intended to provide in-page tools."
    },
    {
      "id": "surface-coverage",
      "title": "Interactive surface coverage",
      "status": "informational",
      "evidence": {
        "totalForms": 0,
        "formsWithTags": 0,
        "totalInteractive": 201,
        "interactiveWithTags": 0,
        "totalCount": 201,
        "taggedCount": 0,
        "dataMcpToolCount": 0,
        "dataMcpTools": [],
        "coverage": 0,
        "annotationIssues": [
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description.",
          "<input> is missing a name attribute.",
          "<input> is missing a label.",
          "<input> is missing tool-param-description."
        ]
      },
      "issue": "Only 0% of interactive surfaces are annotated.",
      "howToFix": "Add WebMCP annotations to all forms and interactive elements to increase agent coverage."
    }
  ],
  "staticSignals": {
    "detected": false,
    "matched": []
  },
  "coverage": {
    "totalForms": 0,
    "formsWithTags": 0,
    "totalInteractive": 201,
    "interactiveWithTags": 0,
    "totalCount": 201,
    "taggedCount": 0,
    "dataMcpToolCount": 0,
    "dataMcpTools": [],
    "coverage": 0,
    "annotationIssues": [
      "<input> is missing a name attribute.",
      "<input> is missing a label.",
      "<input> is missing tool-param-description.",
      "<input> is missing a name attribute.",
      "<input> is missing a label.",
      "<input> is missing tool-param-description."
    ]
  },
  "browserWebMcp": {
    "checked": true,
    "detected": false,
    "hasNavigatorModelContext": false,
    "modelContextType": "undefined",
    "hasProvideContext": false,
    "hasRegisterTool": false
  }
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Visible structured data match

AIO: Visible structured data match scored 0/100 and needs a fix.

10 Fail

Needs attention

AIO: Visible structured data match

Failed check
01

Issue

No JSON-LD structured data was detected.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Visible structured data match

Score

0/100

Status

fail

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Visible structured data match scored 0/100 and needs a fix.

Evidence
{
  "schemaCount": 0,
  "mismatches": [],
  "score": 0,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Source and trust signals

AIO: Source and trust signals scored 40/100 and needs a fix.

6 Fail

Needs attention

AIO: Source and trust signals

Failed check
01

Issue

Missing AIO trust signals: author, publisher, freshnessDate.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Source and trust signals

Score

40/100

Status

fail

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Source and trust signals scored 40/100 and needs a fix.

Evidence
{
  "signals": {
    "author": false,
    "publisher": false,
    "freshnessDate": false,
    "aboutOrContact": true,
    "policyLinks": true
  },
  "missing": [
    "author",
    "publisher",
    "freshnessDate"
  ],
  "authorMeta": "",
  "schemaAuthors": [],
  "schemaPublishers": [],
  "schemaDates": [],
  "visibleDates": [],
  "aboutLinks": [
    {
      "href": "https://www.medallia.com/about-us/",
      "text": "About Medallia",
      "html": "<a href=\"https://www.medallia.com/about-us/\" target=\"_self\" class=\"standard-link invert\" data-track-click=\"sub-nav\"> <div class=\"link-item__wrap\"> <span class=\"link-text\">About Medallia </span> </div> </a>"
    },
    {
      "href": "https://www.linkedin.com/company/medallia-inc./",
      "text": "",
      "html": "<a class=\"share-network-linkedin\" data-track-click=\"social\" data-social-network=\"linkedin\" href=\"https://www.linkedin.com/company/medallia-inc./\" alt=\"Medallia on LinkedIn\" target=\"_blank\" rel=\"noopener noreferrer\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/social-black-linkedin.png\" alt class style=\"height:35px !important; height:35px !important;\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\"> </a>"
    }
  ],
  "contactLinks": [
    {
      "href": "https://www.medallia.com/services/",
      "text": "World-Class Service Get support for crucial operations",
      "html": "<a href=\"https://www.medallia.com/services/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>World-Class Service</h6> <p>Get support for crucial operations</p> </a>"
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/",
      "text": "Overview",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"nav\"> <h6>Overview</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/",
      "text": "Conversational Intelligence",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Conversational Intelligence</h6> </a>"
    },
    {
      "href": "https://help.medallia.com/s/login/?_ga=2.59861293.1805820176.1589199695-1128223274.1586824904",
      "text": "Knowledge Center",
      "html": "<a href=\"https://help.medallia.com/s/login/?_ga=2.59861293.1805820176.1589199695-1128223274.1586824904\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Knowledge Center</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/contact-us/",
      "text": "Contact Support",
      "html": "<a href=\"https://www.medallia.com/contact-us/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Contact Support</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/services/",
      "text": "World-Class Service Get support for crucial operations",
      "html": "<a href=\"https://www.medallia.com/services/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-icon__wrap\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/world-class--white.svg\" alt=\"Medallia\" class=\"nav-icon\"> </div> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> World-Class Service <span class=\"nav-item-title-underline\"></span> </p> <p>Get support for crucial operations</p> </div> </a>"
    },
    {
      "href": "/suite/contact-center-experience/",
      "text": "Contact Center Improve agent engagement and optimize service quality",
      "html": "<a href=\"/suite/contact-center-experience/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-content__wrap\"> <div class=\"menu-item-header__wrap\"> <div class=\"menu-item-icon__wrap\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/service--white.svg\" alt=\"Medallia\" class=\"nav-icon\"> </div> <p class=\"nav-item-title\"> Contact Center <span class=\"nav-item-title-underline\"></span> </p> </div> <p> Improve agent engagement and..."
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/",
      "text": "Conversational Intelligence Automated insights from every conversation",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Conversational Intelligence <span class=\"nav-item-title-underline\"></span> </p> <p>Automated insights from every conversation</p> </div> </a>"
    },
    {
      "href": "https://help.medallia.com/s/login/",
      "text": "Knowledge Center",
      "html": "<a href=\"https://help.medallia.com/s/login/\" target=\"_blank\" rel=\"noopener noreferrer\" data-track-click=\"sub-nav\" class=\"menu-item__wrap menu-item__wrap--small\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Knowledge Center <span class=\"nav-item-title-underline\"></span> </p> </div> </a>"
    },
    {
      "href": "/contact-us/",
      "text": "Contact Support",
      "html": "<a href=\"/contact-us/\" data-track-click=\"sub-nav\" class=\"menu-item__wrap menu-item__wrap--small\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Contact Support <span class=\"nav-item-title-underline\"></span> </p> </div> </a>"
    },
    {
      "href": "https://www.medallia.com/contact-us/",
      "text": "Contact",
      "html": "<a href=\"https://www.medallia.com/contact-us/\" target=\"_self\" class=\"standard-link invert\" data-track-click=\"sub-nav\"> <div class=\"link-item__wrap\"> <span class=\"link-text\">Contact </span> </div> </a>"
    }
  ],
  "privacyLinks": [
    {
      "href": "https://www.medallia.com/terms-of-use/",
      "text": "Terms of Use",
      "html": "<a data-track-click=\"sub-nav\" class=\"footer-link-element\" href=\"https://www.medallia.com/terms-of-use/\">Terms of Use</a>"
    },
    {
      "href": "https://www.medallia.com/privacy-policy/",
      "text": "Privacy Policy",
      "html": "<a data-track-click=\"sub-nav\" class=\"footer-link-element\" href=\"https://www.medallia.com/privacy-policy/\">Privacy Policy</a>"
    },
    {
      "href": "https://www.medallia.com/privacy-policy/",
      "text": "privacy policy",
      "html": "<a href=\"https://www.medallia.com/privacy-policy/\" target=\"_blank\" id=\"truste-privacy-button\" style=\"cursor:pointer;\" class=\"truste-cookie-link\">privacy&#xa0;policy</a>"
    }
  ],
  "score": 40,
  "weight": 20
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer evidence and trust

AEO: Answer evidence and trust scored 40/100 and needs a fix.

5 Fail

Needs attention

AEO: Answer evidence and trust

Failed check
01

Issue

Missing AIO trust signals: author, publisher, freshnessDate.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer evidence and trust

Score

40/100

Status

fail

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer evidence and trust scored 40/100 and needs a fix.

Evidence
{
  "signals": {
    "author": false,
    "publisher": false,
    "freshnessDate": false,
    "aboutOrContact": true,
    "policyLinks": true
  },
  "missing": [
    "author",
    "publisher",
    "freshnessDate"
  ],
  "authorMeta": "",
  "schemaAuthors": [],
  "schemaPublishers": [],
  "schemaDates": [],
  "visibleDates": [],
  "aboutLinks": [
    {
      "href": "https://www.medallia.com/about-us/",
      "text": "About Medallia",
      "html": "<a href=\"https://www.medallia.com/about-us/\" target=\"_self\" class=\"standard-link invert\" data-track-click=\"sub-nav\"> <div class=\"link-item__wrap\"> <span class=\"link-text\">About Medallia </span> </div> </a>"
    },
    {
      "href": "https://www.linkedin.com/company/medallia-inc./",
      "text": "",
      "html": "<a class=\"share-network-linkedin\" data-track-click=\"social\" data-social-network=\"linkedin\" href=\"https://www.linkedin.com/company/medallia-inc./\" alt=\"Medallia on LinkedIn\" target=\"_blank\" rel=\"noopener noreferrer\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/social-black-linkedin.png\" alt class style=\"height:35px !important; height:35px !important;\" loading=\"lazy\" decoding=\"async\" fetchpriority=\"low\"> </a>"
    }
  ],
  "contactLinks": [
    {
      "href": "https://www.medallia.com/services/",
      "text": "World-Class Service Get support for crucial operations",
      "html": "<a href=\"https://www.medallia.com/services/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>World-Class Service</h6> <p>Get support for crucial operations</p> </a>"
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/",
      "text": "Overview",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"nav\"> <h6>Overview</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/",
      "text": "Conversational Intelligence",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Conversational Intelligence</h6> </a>"
    },
    {
      "href": "https://help.medallia.com/s/login/?_ga=2.59861293.1805820176.1589199695-1128223274.1586824904",
      "text": "Knowledge Center",
      "html": "<a href=\"https://help.medallia.com/s/login/?_ga=2.59861293.1805820176.1589199695-1128223274.1586824904\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Knowledge Center</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/contact-us/",
      "text": "Contact Support",
      "html": "<a href=\"https://www.medallia.com/contact-us/\" class=\"hamburger-nav-item__wrap\" data-track-click=\"sub-nav\"> <h6>Contact Support</h6> </a>"
    },
    {
      "href": "https://www.medallia.com/services/",
      "text": "World-Class Service Get support for crucial operations",
      "html": "<a href=\"https://www.medallia.com/services/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-icon__wrap\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/world-class--white.svg\" alt=\"Medallia\" class=\"nav-icon\"> </div> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> World-Class Service <span class=\"nav-item-title-underline\"></span> </p> <p>Get support for crucial operations</p> </div> </a>"
    },
    {
      "href": "/suite/contact-center-experience/",
      "text": "Contact Center Improve agent engagement and optimize service quality",
      "html": "<a href=\"/suite/contact-center-experience/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-content__wrap\"> <div class=\"menu-item-header__wrap\"> <div class=\"menu-item-icon__wrap\"> <img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/service--white.svg\" alt=\"Medallia\" class=\"nav-icon\"> </div> <p class=\"nav-item-title\"> Contact Center <span class=\"nav-item-title-underline\"></span> </p> </div> <p> Improve agent engagement and..."
    },
    {
      "href": "https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/",
      "text": "Conversational Intelligence Automated insights from every conversation",
      "html": "<a href=\"https://www.medallia.com/suite/contact-center-experience/conversational-intelligence/\" class=\"menu-item__wrap\" data-track-click=\"sub-nav\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Conversational Intelligence <span class=\"nav-item-title-underline\"></span> </p> <p>Automated insights from every conversation</p> </div> </a>"
    },
    {
      "href": "https://help.medallia.com/s/login/",
      "text": "Knowledge Center",
      "html": "<a href=\"https://help.medallia.com/s/login/\" target=\"_blank\" rel=\"noopener noreferrer\" data-track-click=\"sub-nav\" class=\"menu-item__wrap menu-item__wrap--small\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Knowledge Center <span class=\"nav-item-title-underline\"></span> </p> </div> </a>"
    },
    {
      "href": "/contact-us/",
      "text": "Contact Support",
      "html": "<a href=\"/contact-us/\" data-track-click=\"sub-nav\" class=\"menu-item__wrap menu-item__wrap--small\"> <div class=\"menu-item-content__wrap\"> <p class=\"nav-item-title\"> Contact Support <span class=\"nav-item-title-underline\"></span> </p> </div> </a>"
    },
    {
      "href": "https://www.medallia.com/contact-us/",
      "text": "Contact",
      "html": "<a href=\"https://www.medallia.com/contact-us/\" target=\"_self\" class=\"standard-link invert\" data-track-click=\"sub-nav\"> <div class=\"link-item__wrap\"> <span class=\"link-text\">Contact </span> </div> </a>"
    }
  ],
  "privacyLinks": [
    {
      "href": "https://www.medallia.com/terms-of-use/",
      "text": "Terms of Use",
      "html": "<a data-track-click=\"sub-nav\" class=\"footer-link-element\" href=\"https://www.medallia.com/terms-of-use/\">Terms of Use</a>"
    },
    {
      "href": "https://www.medallia.com/privacy-policy/",
      "text": "Privacy Policy",
      "html": "<a data-track-click=\"sub-nav\" class=\"footer-link-element\" href=\"https://www.medallia.com/privacy-policy/\">Privacy Policy</a>"
    },
    {
      "href": "https://www.medallia.com/privacy-policy/",
      "text": "privacy policy",
      "html": "<a href=\"https://www.medallia.com/privacy-policy/\" target=\"_blank\" id=\"truste-privacy-button\" style=\"cursor:pointer;\" class=\"truste-cookie-link\">privacy&#xa0;policy</a>"
    }
  ],
  "score": 40,
  "weight": 22
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

GEO: Extraction-friendly structure

GEO: Extraction-friendly structure scored 60/100 and needs improvement.

5 Warning

Needs attention

GEO: Extraction-friendly structure

Warning
01

Issue

Missing extraction signals: optional top summary / TL;DR / key takeaways block, table with <thead> only if the page already has tabular/comparative data, ordered list only if the page explains a workflow/process, optional visible FAQ or FAQPage schema, JSON-LD structured data.

Details

02

Why it matters

Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.

Check name

GEO: Extraction-friendly structure

Score

60/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for AI answer engines to extract, cite, and attribute.

Result

GEO: Extraction-friendly structure scored 60/100 and needs improvement.

Evidence
{
  "hasSummary": false,
  "tableCount": 0,
  "tablesWithHead": 0,
  "tablesMissingThead": [],
  "orderedLists": 0,
  "hasFaq": false,
  "definitionPatterns": 5,
  "schemaBlocks": 0,
  "missingSignals": [
    "optional top summary / TL;DR / key takeaways block",
    "table with <thead> only if the page already has tabular/comparative data",
    "ordered list only if the page explains a workflow/process",
    "optional visible FAQ or FAQPage schema",
    "JSON-LD structured data"
  ],
  "score": 60,
  "weight": 24
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer-first sections

AEO: Answer-first sections scored 65/100 and needs improvement.

4 Warning

Needs attention

AEO: Answer-first sections

Warning
01

Issue

10 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer-first sections

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer-first sections scored 65/100 and needs improvement.

Evidence
{
  "sectionCount": 11,
  "passing": 1,
  "failing": [
    {
      "heading": "Drive outcomes that actually move the business.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Drive</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">outcomes</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"transl...",
      "firstParagraph": "Medallia helps enterprises cut costs, grow revenue, and turn experience data into meaningful impact—every single day.",
      "paragraphHtml": "<p class=\"large\">Medallia helps enterprises cut costs, grow revenue, and turn experience data into meaningful impact&#x2014;every single day.</p>",
      "words": 17,
      "direct": false,
      "issue": "First paragraph is 17 words and does not look like a concise direct answer."
    },
    {
      "heading": "ROI you can tell your CEO about.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">ROI</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">you</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">can</span> <span class=\"js-word\" style=\"translate: non...",
      "firstParagraph": "3-year ROI",
      "paragraphHtml": "<p>3-year ROI</p>",
      "words": 2,
      "direct": false,
      "issue": "First paragraph is 2 words and does not look like a concise direct answer."
    },
    {
      "heading": "Brands that don’t miss. Stories that prove it.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Brands</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"t...",
      "firstParagraph": "See how leading brands cut through the chaos, found their biggest moves, and didn’t look back.",
      "paragraphHtml": "<p class=\"large\">See how leading brands cut through the chaos, found their biggest moves, and didn&#x2019;t look back.</p>",
      "words": 17,
      "direct": false,
      "issue": "First paragraph is 17 words and does not look like a concise direct answer."
    },
    {
      "heading": "Between the technology and the team, Medallia continues to offer best-in-class solutions for customer-obsessed organizations. I have been a Medallia customer for 8 years and am very much looking forward to the next 8+!",
      "headingHtml": "<h3><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">Between</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">the</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">technology</span> <span class=\"js-word\" style=\"translate: none; r...",
      "firstParagraph": "Matt Schweikert, Product Manager, Customer Experience, Voice of Customer and Conversational Intelligence Platforms",
      "paragraphHtml": "<p>Matt Schweikert, Product Manager, Customer Experience, Voice of Customer and Conversational Intelligence Platforms</p>",
      "words": 13,
      "direct": false,
      "issue": "First paragraph is 13 words and does not look like a concise direct answer."
    },
    {
      "heading": "Analysts don’t usually agree. Except on Medallia.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Analysts</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">usually</span> <span class=\"js-word\" sty...",
      "firstParagraph": "for Voice of the Customer Platforms",
      "paragraphHtml": "<p style=\"margin-top: 8px\">for Voice of the Customer Platforms</p>",
      "words": 6,
      "direct": false,
      "issue": "First paragraph is 6 words and does not look like a concise direct answer."
    },
    {
      "heading": "There’s a hidden story in your data.",
      "headingHtml": "<h2>There&#x2019;s a hidden story in your data.</h2>",
      "firstParagraph": "Connect with one of our experts to learn more.",
      "paragraphHtml": "<p class=\"large\">Connect with one of our experts to learn more.</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    },
    {
      "heading": "Experience",
      "headingHtml": "<h3>Experience</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Platform",
      "headingHtml": "<h3>Platform</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Company",
      "headingHtml": "<h3>Company</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Resources",
      "headingHtml": "<h3>Resources</h3>",
      "firstParagraph": "English",
      "paragraphHtml": "<p> English </p>",
      "words": 1,
      "direct": false,
      "issue": "First paragraph is 1 words and does not look like a concise direct answer."
    }
  ],
  "score": 65,
  "weight": 28
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Question-led structure

AEO: Question-led structure scored 50/100 and needs improvement.

3 Warning

Needs attention

AEO: Question-led structure

Warning
01

Issue

No question-led h2 sections or FAQ pattern was detected.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Question-led structure

Score

50/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Question-led structure scored 50/100 and needs improvement.

Evidence
{
  "h2Count": 6,
  "questionH2s": [],
  "hasFaq": false,
  "score": 50,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

GEO: Entity clarity

GEO: Entity clarity scored 82/100 and needs improvement.

3 Warning

Needs attention

GEO: Entity clarity

Warning
01

Issue

Title/H1 terms missing from description: management, real, time, insight, world, results.

Details

02

Why it matters

Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.

Check name

GEO: Entity clarity

Score

82/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for AI answer engines to extract, cite, and attribute.

Result

GEO: Entity clarity scored 82/100 and needs improvement.

Evidence
{
  "title": "Experience Management Software Platform – Medallia – Experience Management Software",
  "h1": "Real-time insight. Real-world results.",
  "description": "Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.",
  "topicOverlap": 0.4,
  "topicTerms": [
    "experience",
    "management",
    "software",
    "platform",
    "medallia",
    "real",
    "time",
    "insight",
    "world",
    "results"
  ],
  "descriptionTerms": [
    "medallia",
    "software",
    "platform",
    "provides",
    "keen",
    "insights",
    "improve",
    "customer",
    "experience",
    "contact",
    "center",
    "employee",
    "digital"
  ],
  "missingFromDescription": [
    "management",
    "real",
    "time",
    "insight",
    "world",
    "results"
  ],
  "score": 82,
  "weight": 28
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

GEO: Explanatory content depth

GEO: Explanatory content depth scored 75/100 and needs improvement.

2 Warning

Needs attention

GEO: Explanatory content depth

Warning
01

Issue

1 explanatory paragraph(s) could be stronger for citation or AI extraction.

Details

02

Why it matters

Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.

Check name

GEO: Explanatory content depth

Score

75/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for AI answer engines to extract, cite, and attribute.

Result

GEO: Explanatory content depth scored 75/100 and needs improvement.

Evidence
{
  "candidatePassages": 1,
  "citablePassages": 0,
  "failingCandidateParagraphs": [
    {
      "index": 181,
      "heading": "H4: Can't find what you're looking for? Search our site.",
      "text": "© Medallia®, the Medallia logo, and the names and marks associated with Medallia’s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain & Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.",
      "words": 52,
      "hasEvidence": false,
      "reasons": [
        "Too short for a citation-ready passage (52 words; target 80-220).",
        "Missing a named source, statistic, date, percentage, report, or other evidence signal."
      ],
      "html": "<p>&#xa9; Medallia&#xae;, the Medallia logo, and the names and marks associated with Medallia&#x2019;s products are trademarks of Medallia and/or its affiliates. Net Promoter, Net Promoter Score and NPS are registered trademarks of Bain &amp; Company, Inc., Fred Reichheld and Satmetrix Systems, Inc. All other trademarks are the property of their respective owners.</p>"
    }
  ],
  "citableParagraphs": [],
  "score": 75,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Page experience for AIO

AIO: Page experience for AIO scored 70/100 and needs improvement.

2 Warning

Needs attention

AIO: Page experience for AIO

Warning
01

Issue

65 image(s) are missing width/height attributes. 4 possible modal/interstitial element(s) detected.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Page experience for AIO

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Page experience for AIO scored 70/100 and needs improvement.

Evidence
{
  "viewportContent": "width=device-width, initial-scale=1.0",
  "visibleWords": 1455,
  "htmlBytes": 290781,
  "imagesMissingDimensions": [
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-white.svg\" alt=\"Medallia\" class style=\"height:26px !important;\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/exp26_nav-promo.jpg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/exp26_nav-promo.jpg\" alt=\"exp\" class>"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/medallia-white.svg\" alt=\"Medallia\" class>"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/logo-header-2024--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/logo-header-2024--white.svg\" alt=\"Medallia\" class=\"dark-mode\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/StarIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/StarIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/world-class--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/world-class--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/StoreIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/StoreIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/UserAdminIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/UserAdminIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/ai-leadership--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/ai-leadership--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/ChangeUserIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/ChangeUserIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/feedback--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/feedback--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/administration--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/administration--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/personal-reporting--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/personal-reporting--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/DistributionBarsIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/DistributionBarsIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/IntegrationIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/IntegrationIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/pricing--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/pricing--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/SecurityIcon--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/SecurityIcon--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/customer--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/customer--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/employee--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/employee--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/service--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/service--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/research--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/research--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-automotive--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-automotive--white.svg\" alt=\" Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-financial-services--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-financial-services--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-healthcare--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-healthcare--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-insurance--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-insurance--white.svg\" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-life-sciences--white.svg",
      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-life-sciences--white.svg \" alt=\"Medallia\" class=\"nav-icon\">"
    },
    {
      "src": "https://www.medallia.com/wp-content/themes/medallia2024-new/assets/static/img/nav-icons/industry-manufacturing--white.svg",
      "width": "",
      "height": "",
      "loading": "",
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}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Answer block readiness

AIO: Answer block readiness scored 65/100 and needs improvement.

2 Warning

Needs attention

AIO: Answer block readiness

Warning
01

Issue

10 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Answer block readiness

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Answer block readiness scored 65/100 and needs improvement.

Evidence
{
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  "passing": 1,
  "failing": [
    {
      "heading": "Drive outcomes that actually move the business.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Drive</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">outcomes</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"transl...",
      "firstParagraph": "Medallia helps enterprises cut costs, grow revenue, and turn experience data into meaningful impact—every single day.",
      "paragraphHtml": "<p class=\"large\">Medallia helps enterprises cut costs, grow revenue, and turn experience data into meaningful impact&#x2014;every single day.</p>",
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    {
      "heading": "ROI you can tell your CEO about.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">ROI</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">you</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">can</span> <span class=\"js-word\" style=\"translate: non...",
      "firstParagraph": "3-year ROI",
      "paragraphHtml": "<p>3-year ROI</p>",
      "words": 2,
      "direct": false,
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    },
    {
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      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Brands</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"t...",
      "firstParagraph": "See how leading brands cut through the chaos, found their biggest moves, and didn’t look back.",
      "paragraphHtml": "<p class=\"large\">See how leading brands cut through the chaos, found their biggest moves, and didn&#x2019;t look back.</p>",
      "words": 17,
      "direct": false,
      "issue": "First paragraph is 17 words and does not look like a concise direct answer."
    },
    {
      "heading": "Between the technology and the team, Medallia continues to offer best-in-class solutions for customer-obsessed organizations. I have been a Medallia customer for 8 years and am very much looking forward to the next 8+!",
      "headingHtml": "<h3><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">Between</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">the</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); color: rgb(205, 210, 212);\">technology</span> <span class=\"js-word\" style=\"translate: none; r...",
      "firstParagraph": "Matt Schweikert, Product Manager, Customer Experience, Voice of Customer and Conversational Intelligence Platforms",
      "paragraphHtml": "<p>Matt Schweikert, Product Manager, Customer Experience, Voice of Customer and Conversational Intelligence Platforms</p>",
      "words": 13,
      "direct": false,
      "issue": "First paragraph is 13 words and does not look like a concise direct answer."
    },
    {
      "heading": "Analysts don’t usually agree. Except on Medallia.",
      "headingHtml": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Analysts</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">usually</span> <span class=\"js-word\" sty...",
      "firstParagraph": "for Voice of the Customer Platforms",
      "paragraphHtml": "<p style=\"margin-top: 8px\">for Voice of the Customer Platforms</p>",
      "words": 6,
      "direct": false,
      "issue": "First paragraph is 6 words and does not look like a concise direct answer."
    },
    {
      "heading": "There’s a hidden story in your data.",
      "headingHtml": "<h2>There&#x2019;s a hidden story in your data.</h2>",
      "firstParagraph": "Connect with one of our experts to learn more.",
      "paragraphHtml": "<p class=\"large\">Connect with one of our experts to learn more.</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    },
    {
      "heading": "Experience",
      "headingHtml": "<h3>Experience</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Platform",
      "headingHtml": "<h3>Platform</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Company",
      "headingHtml": "<h3>Company</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Resources",
      "headingHtml": "<h3>Resources</h3>",
      "firstParagraph": "English",
      "paragraphHtml": "<p> English </p>",
      "words": 1,
      "direct": false,
      "issue": "First paragraph is 1 words and does not look like a concise direct answer."
    }
  ],
  "score": 65,
  "weight": 8
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Entity and definition clarity

AEO: Entity and definition clarity scored 85/100 and needs improvement.

1 Warning

Needs attention

AEO: Entity and definition clarity

Warning
01

Issue

Entity or definition gaps: management, real, time, insight, world, results.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Entity and definition clarity

Score

85/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Entity and definition clarity scored 85/100 and needs improvement.

Evidence
{
  "title": "Experience Management Software Platform – Medallia – Experience Management Software",
  "h1": "Real-time insight. Real-world results.",
  "description": "Medallia's software platform provides keen insights to improve customer experience, contact center experience, employee experience and digital experience.",
  "topicOverlap": 0.4,
  "definitionCount": 5,
  "topicTerms": [
    "experience",
    "management",
    "software",
    "platform",
    "medallia",
    "real",
    "time",
    "insight",
    "world",
    "results"
  ],
  "descriptionTerms": [
    "medallia",
    "software",
    "platform",
    "provides",
    "keen",
    "insights",
    "improve",
    "customer",
    "experience",
    "contact",
    "center",
    "employee",
    "digital"
  ],
  "missingFromDescription": [
    "management",
    "real",
    "time",
    "insight",
    "world",
    "results"
  ],
  "score": 85,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer intent coverage

AEO: Answer intent coverage scored 70/100 and needs improvement.

1 Warning

Needs attention

AEO: Answer intent coverage

Warning
01

Issue

Missing likely AI Overview intent sections: what, how, benefits, cost, compare.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer intent coverage

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer intent coverage scored 70/100 and needs improvement.

Evidence
{
  "headings": [
    {
      "text": "Drive outcomes that actually move the business.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Drive</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">outcomes</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"transl..."
    },
    {
      "text": "Frontline-Ready AI™ No training required.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Frontline-Ready</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">AI&#x2122;</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">No</span> <span class=\"js-word\" sty..."
    },
    {
      "text": "ROI you can tell your CEO about.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">ROI</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">you</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">can</span> <span class=\"js-word\" style=\"translate: non..."
    },
    {
      "text": "Brands that don’t miss. Stories that prove it.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Brands</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"t..."
    },
    {
      "text": "Analysts don’t usually agree. Except on Medallia.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Analysts</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">usually</span> <span class=\"js-word\" sty..."
    },
    {
      "text": "There’s a hidden story in your data.",
      "html": "<h2>There&#x2019;s a hidden story in your data.</h2>"
    }
  ],
  "expected": [
    {
      "id": "what",
      "label": "What is Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Experience Management Software Platform – Med... work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Experience Management Software Platform – Med... free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Experience Management Software Platform – Med... compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "what",
      "label": "What is Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Experience Management Software Platform – Med... work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Experience Management Software Platform – Med... free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Experience Management Software Platform – Med... compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 8
}

Agent Ease of UseAPIEmerging recommendation

AI context endpoint

AI context endpoint is informational for this page.

Informational

Needs attention

AI context endpoint

Informational
01

Issue

AI context endpoint is informational for this page.

02

Why it matters

A context endpoint gives agents a small, low-latency summary of product purpose, safe actions, and canonical machine-readable resources without scraping the whole site.

Check name

AI context endpoint

Score

100/100

Status

informational

Category

API

Maturity

Emerging recommendation

Goal

Expose a compact API context endpoint agents can fetch before deciding which public API or discovery resource to use.

Result

AI context endpoint is informational for this page.

Validation steps

  1. Fetch to find resource

    AI context endpoint was not found at the expected path.

Evidence
{
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "informational",
      "evidence": {
        "checked": [
          {
            "path": "/api/ai/context",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202914
          },
          {
            "path": "/api/context",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 202153
          },
          {
            "path": "/context",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 201968
          }
        ]
      },
      "issue": "AI context endpoint was not found at the expected path.",
      "howToFix": "Publish a concise JSON or Markdown AI context endpoint describing the product, public actions, and machine-readable resources."
    }
  ]
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Query intent coverage

AIO: Query intent coverage is informational for this page.

Informational

Needs attention

AIO: Query intent coverage

Informational
01

Issue

Missing likely AI Overview intent sections: what, how, benefits, cost, compare.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Query intent coverage

Score

70/100

Status

informational

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Query intent coverage is informational for this page.

Evidence
{
  "headings": [
    {
      "text": "Drive outcomes that actually move the business.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Drive</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">outcomes</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"transl..."
    },
    {
      "text": "Frontline-Ready AI™ No training required.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Frontline-Ready</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">AI&#x2122;</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">No</span> <span class=\"js-word\" sty..."
    },
    {
      "text": "ROI you can tell your CEO about.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">ROI</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">you</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">can</span> <span class=\"js-word\" style=\"translate: non..."
    },
    {
      "text": "Brands that don’t miss. Stories that prove it.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Brands</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"t..."
    },
    {
      "text": "Analysts don’t usually agree. Except on Medallia.",
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Analysts</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">usually</span> <span class=\"js-word\" sty..."
    },
    {
      "text": "There’s a hidden story in your data.",
      "html": "<h2>There&#x2019;s a hidden story in your data.</h2>"
    }
  ],
  "expected": [
    {
      "id": "what",
      "label": "What is Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Experience Management Software Platform – Med... work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Experience Management Software Platform – Med... free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Experience Management Software Platform – Med... compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "what",
      "label": "What is Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Experience Management Software Platform – Med... work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Experience Management Software Platform – Med...?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Experience Management Software Platform – Med... free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Experience Management Software Platform – Med... compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 4
}

Agent Ease of UseAuthEmerging recommendation

Auth.md Agent Registration

Auth.md Agent Registration has an informational finding because the page appears to support authentication.

Informational

Needs attention

Auth.md Agent Registration

Informational
01

Issue

auth.md response did not match the expected agent registration shape. Content-Type "text/html; charset=UTF-8" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.

02

Why it matters

Agent registration metadata lets automated clients find the registration path, supported identity types, credential types, and related claim or revocation endpoints without scraping human docs.

Check name

Auth.md Agent Registration

Score

0/100

Status

informational

Category

Auth

Maturity

Emerging recommendation

Goal

Publish Auth.md and agent_auth metadata so agents can discover registration and credential requirements.

Result

Auth.md Agent Registration has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch and validate /auth.md

    auth.md response did not match the expected agent registration shape. Content-Type "text/html; charset=UTF-8" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.

  2. Publish protected resource metadata

    The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

  3. Validate agent_auth authorization metadata

    OAuth authorization server metadata could not be fetched.

Evidence
{
  "failedStep": "auth-md",
  "steps": [
    {
      "id": "auth-md",
      "title": "Fetch and validate /auth.md",
      "status": "fail",
      "evidence": {
        "path": "/auth.md",
        "ok": false,
        "statusCode": 404,
        "contentType": "text/html; charset=UTF-8",
        "length": 201968,
        "validation": {
          "valid": false,
          "issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html; charset=UTF-8\" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.",
          "compatibleContentType": false,
          "contentLength": 118096,
          "hasRegisterInstructions": true,
          "hasProtectedResourceLink": false,
          "hasAuthorizationServerLink": false,
          "mentionsIdentity": true,
          "mentionsCredential": true,
          "links": [
            "/title",
            "//cdn.weglot.com'",
            "//consent.trustarc.com'",
            "//go2.medallia.com'",
            "//assets.adobedtm.com'",
            "//medalliaresources.s3.us-west-1.amazonaws.com'",
            "//cdn.bizible.com'",
            "//js.qualified.com'",
            "//resources.digital-cloud.medallia.com'",
            "//cdn.jsdelivr.net'"
          ],
          "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
        }
      },
      "issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html; charset=UTF-8\" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link.",
      "howToFix": "Serve /auth.md at the site root as Markdown with agent registration instructions and links to OAuth metadata."
    },
    {
      "id": "oauth-protected-resource",
      "title": "Publish protected resource metadata",
      "status": "fail",
      "evidence": {
        "path": "/.well-known/oauth-protected-resource",
        "ok": false,
        "statusCode": 404,
        "contentType": "text/html; charset=UTF-8",
        "length": 203253,
        "text": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='dns-prefetch' href='//fonts.googleapis.com' />\n<style id='wp-img-auto-sizes-contain-inline-css' type='text/css'>\nimg:is([sizes=auto i],[sizes^=\"auto,\" i]){contain-intrinsic-size:3000px 1500px}\n/*# sourceURL=wp-img-auto-sizes-contain-inline-css */\n</style>\n<style id='wp-emoji-styles-inline-css' type='text/css'>\n\n\timg.wp-smiley, img.emoji {\n\t\tdisplay: inline !important;\n\t\tborder: none !important;\n\t\tbox-shadow: none !important;\n\t\theight: 1em !important;\n\t\twidth: 1em !important;\n\t\tmargin: 0 0.07em !important;\n\t\tvertical-align: -0.1em !important;\n\t\tbackground: none !important;\n\t\tpadding: 0 !important;\n\t}\n/*# sourceURL=wp-emoji-styles-inline-css */\n</style>\n<style id='wp-block-library-inline-css' type='text/css'>\n:root{--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);--wp-editor-canvas-background:#ddd;--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,160.5;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px}@media (min-resolution:192dpi){:root{--wp-admin-border-width-focus:1.5px}}.wp-element-button{cursor:pointer}:root .has-very-light-gray-background-color{background-color:#eee}:root .has-very-dark-gray-background-color{background-color:#313131}:root .has-very-light-gray-color{color:#eee}:root .has-very-dark-gray-color{color:#313131}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3)}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe)}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec)}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671)}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59)}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf)}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc)}:root{--wp--preset--font-size--normal:16px;--wp--preset--font-size--huge:42px}.has-regular-font-size{font-size:1em}.has-larger-font-size{font-size:2.625em}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal)}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge)}.has-text-align-center{text-align:center}.has-text-align-left{text-align:left}.has-text-align-right{text-align:right}.has-fit-text{white-space:nowrap!important}#end-resizable-editor-section{display:none}.aligncenter{clear:both}.items-justified-left{justify-content:flex-start}.items-justified-center{justify-content:center}.items-justified-right{justify-content:flex-end}.items-justified-space-between{justify-content:space-between}.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal!important}.screen-reader-text:focus{background-color:#ddd;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:nor"
      },
      "issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/oauth-protected-resource with resource and authorization_servers fields."
    },
    {
      "id": "agent-auth-block",
      "title": "Validate agent_auth authorization metadata",
      "status": "fail",
      "evidence": {
        "valid": false,
        "issue": "OAuth authorization server metadata could not be fetched.",
        "fetch": {
          "ok": false,
          "statusCode": 404,
          "contentType": "text/html; charset=UTF-8",
          "length": 203341,
          "text": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='dns-prefetch' href='//fonts.googleapis.com' />\n<style id='wp-img-auto-sizes-contain-inline-css' type='text/css'>\nimg:is([sizes=auto i],[sizes^=\"auto,\" i]){contain-intrinsic-size:3000px 1500px}\n/*# sourceURL=wp-img-auto-sizes-contain-inline-css */\n</style>\n<style id='wp-emoji-styles-inline-css' type='text/css'>\n\n\timg.wp-smiley, img.emoji {\n\t\tdisplay: inline !important;\n\t\tborder: none !important;\n\t\tbox-shadow: none !important;\n\t\theight: 1em !important;\n\t\twidth: 1em !important;\n\t\tmargin: 0 0.07em !important;\n\t\tvertical-align: -0.1em !important;\n\t\tbackground: none !important;\n\t\tpadding: 0 !important;\n\t}\n/*# sourceURL=wp-emoji-styles-inline-css */\n</style>\n<style id='wp-block-library-inline-css' type='text/css'>\n:root{--wp-block-synced-color:#7a00df;--wp-block-synced-color--rgb:122,0,223;--wp-bound-block-color:var(--wp-block-synced-color);--wp-editor-canvas-background:#ddd;--wp-admin-theme-color:#007cba;--wp-admin-theme-color--rgb:0,124,186;--wp-admin-theme-color-darker-10:#006ba1;--wp-admin-theme-color-darker-10--rgb:0,107,160.5;--wp-admin-theme-color-darker-20:#005a87;--wp-admin-theme-color-darker-20--rgb:0,90,135;--wp-admin-border-width-focus:2px}@media (min-resolution:192dpi){:root{--wp-admin-border-width-focus:1.5px}}.wp-element-button{cursor:pointer}:root .has-very-light-gray-background-color{background-color:#eee}:root .has-very-dark-gray-background-color{background-color:#313131}:root .has-very-light-gray-color{color:#eee}:root .has-very-dark-gray-color{color:#313131}:root .has-vivid-green-cyan-to-vivid-cyan-blue-gradient-background{background:linear-gradient(135deg,#00d084,#0693e3)}:root .has-purple-crush-gradient-background{background:linear-gradient(135deg,#34e2e4,#4721fb 50%,#ab1dfe)}:root .has-hazy-dawn-gradient-background{background:linear-gradient(135deg,#faaca8,#dad0ec)}:root .has-subdued-olive-gradient-background{background:linear-gradient(135deg,#fafae1,#67a671)}:root .has-atomic-cream-gradient-background{background:linear-gradient(135deg,#fdd79a,#004a59)}:root .has-nightshade-gradient-background{background:linear-gradient(135deg,#330968,#31cdcf)}:root .has-midnight-gradient-background{background:linear-gradient(135deg,#020381,#2874fc)}:root{--wp--preset--font-size--normal:16px;--wp--preset--font-size--huge:42px}.has-regular-font-size{font-size:1em}.has-larger-font-size{font-size:2.625em}.has-normal-font-size{font-size:var(--wp--preset--font-size--normal)}.has-huge-font-size{font-size:var(--wp--preset--font-size--huge)}.has-text-align-center{text-align:center}.has-text-align-left{text-align:left}.has-text-align-right{text-align:right}.has-fit-text{white-space:nowrap!important}#end-resizable-editor-section{display:none}.aligncenter{clear:both}.items-justified-left{justify-content:flex-start}.items-justified-center{justify-content:center}.items-justified-right{justify-content:flex-end}.items-justified-space-between{justify-content:space-between}.screen-reader-text{border:0;clip-path:inset(50%);height:1px;margin:-1px;overflow:hidden;padding:0;position:absolute;width:1px;word-wrap:normal!important}.screen-reader-text:focus{background-color:#ddd;clip-path:none;color:#444;display:block;font-size:1em;height:auto;left:5px;line-height:nor"
        }
      },
      "issue": "OAuth authorization server metadata could not be fetched.",
      "howToFix": "Add agent_auth to /.well-known/oauth-authorization-server with register_uri, supported identity types, credential types, and claim or revocation URLs where applicable."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "link:href",
        "weight": 3,
        "match": "auth link"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

GEO: Q&A and FAQ opportunities

GEO: Q&A and FAQ opportunities is informational for this page.

Informational

Needs attention

GEO: Q&A and FAQ opportunities

Informational
01

Issue

6 h2 heading(s) are not phrased as questions; this is optional and only useful where Q&A wording is natural. No visible FAQ or FAQPage schema was detected; this is optional unless the page answers common questions.

Details

02

Why it matters

Generative engines favor pages with self-contained answer passages, clear entities, structured data, summaries, FAQ patterns, and crawler-accessible HTML that can be cited without extra interpretation.

Check name

GEO: Q&A and FAQ opportunities

Score

75/100

Status

informational

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for AI answer engines to extract, cite, and attribute.

Result

GEO: Q&A and FAQ opportunities is informational for this page.

Evidence
{
  "h2Count": 6,
  "questionH2s": 0,
  "hasFaq": false,
  "nonQuestionH2s": [
    {
      "index": 1,
      "text": "Drive outcomes that actually move the business.",
      "isQuestion": false,
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Drive</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">outcomes</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"transl..."
    },
    {
      "index": 2,
      "text": "Frontline-Ready AI™ No training required.",
      "isQuestion": false,
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Frontline-Ready</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">AI&#x2122;</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">No</span> <span class=\"js-word\" sty..."
    },
    {
      "index": 3,
      "text": "ROI you can tell your CEO about.",
      "isQuestion": false,
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">ROI</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">you</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">can</span> <span class=\"js-word\" style=\"translate: non..."
    },
    {
      "index": 4,
      "text": "Brands that don’t miss. Stories that prove it.",
      "isQuestion": false,
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Brands</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">that</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"t..."
    },
    {
      "index": 6,
      "text": "Analysts don’t usually agree. Except on Medallia.",
      "isQuestion": false,
      "html": "<h2><span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">Analysts</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">don&#x2019;t</span> <span class=\"js-word\" style=\"translate: none; rotate: none; scale: none; transform: translate(0px, 18px); opacity: 0; visibility: hidden;\">usually</span> <span class=\"js-word\" sty..."
    },
    {
      "index": 7,
      "text": "There’s a hidden story in your data.",
      "isQuestion": false,
      "html": "<h2>There&#x2019;s a hidden story in your data.</h2>"
    }
  ],
  "score": 75,
  "weight": 4
}

AI DiscoverabilityDiscoverabilityEstablished

IndexNow key

IndexNow key is informational for this page.

Informational

Needs attention

IndexNow key

Informational
01

Issue

IndexNow key is informational for this page.

02

Why it matters

IndexNow lets sites notify participating search engines about changed URLs, but ownership verification requires a UTF-8 key file whose filename matches the key.

Check name

IndexNow key

Score

100/100

Status

informational

Category

Discoverability

Maturity

Established

Goal

Verify that IndexNow ownership key placement is detectable when the site advertises it.

Result

IndexNow key is informational for this page.

Validation steps

  1. Find advertised IndexNow key location

    No IndexNow key location was advertised in HTML, Link headers, or robots.txt.

  2. Fetch and validate IndexNow key file

    No discoverable IndexNow key file was found.

Evidence
{
  "steps": [
    {
      "id": "advertised-location",
      "title": "Find advertised IndexNow key location",
      "status": "informational",
      "evidence": {
        "advertised": []
      },
      "issue": "No IndexNow key location was advertised in HTML, Link headers, or robots.txt.",
      "howToFix": "Advertise the key location with robots.txt IndexNow-Key, rel=\"indexnow-key\", or meta name=\"indexnow-key-location\" if you want scanners to verify it."
    },
    {
      "id": "fetch-key",
      "title": "Fetch and validate IndexNow key file",
      "status": "informational",
      "evidence": {
        "advertised": [],
        "checked": []
      },
      "issue": "No discoverable IndexNow key file was found.",
      "howToFix": "Host a UTF-8 text file named {key}.txt using a 32-character hexadecimal key whose body exactly matches the key."
    }
  ]
}

Agent Ease of UseAuthEstablished

OAuth / OIDC discovery

OAuth / OIDC discovery has an informational finding because the page appears to support authentication.

Informational

Needs attention

OAuth / OIDC discovery

Informational
01

Issue

OAuth / OIDC discovery was not found at the expected path.

02

Why it matters

OAuth and OIDC discovery let agents find authorization, token, and key endpoints programmatically instead of relying on human documentation.

Check name

OAuth / OIDC discovery

Score

0/100

Status

informational

Category

Auth

Maturity

Established

Goal

Publish OAuth/OIDC discovery metadata so agents can authenticate with your APIs.

Result

OAuth / OIDC discovery has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch to find resource

    OAuth / OIDC discovery was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/openid-configuration",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203077
          },
          {
            "path": "/.well-known/oauth-authorization-server",
            "statusCode": 404,
            "contentType": "text/html; charset=UTF-8",
            "length": 203341
          }
        ]
      },
      "issue": "OAuth / OIDC discovery was not found at the expected path.",
      "howToFix": "Publish valid OAuth/OIDC metadata only when the site actually supports OAuth/OIDC. Otherwise omit provider discovery and document any unauthenticated public APIs separately."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "link:href",
        "weight": 3,
        "match": "auth link"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

Agent Ease of UseAuthEmerging recommendation

OAuth Protected Resource

OAuth Protected Resource has an informational finding because the page appears to support authentication.

Informational

Needs attention

OAuth Protected Resource

Informational
01

Issue

The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

02

Why it matters

Protected Resource metadata tells agents which authorization servers protect an API and how to connect authentication challenges to the right resource.

Check name

OAuth Protected Resource

Score

0/100

Status

informational

Category

Auth

Maturity

Emerging recommendation

Goal

Publish OAuth Protected Resource Metadata so agents can discover how to authenticate.

Result

OAuth Protected Resource has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch protected resource metadata

    The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

  2. Validate protected resource metadata

    Response is not valid JSON.

  3. Validate protected resource identity

    Protected resource metadata `resource` did not match the resource identifier used to retrieve it.

  4. Probe protected API Bearer challenge

    No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch protected resource metadata",
      "status": "fail",
      "evidence": {
        "path": "/.well-known/oauth-protected-resource",
        "statusCode": 404,
        "contentType": "text/html; charset=UTF-8"
      },
      "issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/oauth-protected-resource JSON."
    },
    {
      "id": "metadata",
      "title": "Validate protected resource metadata",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n\n<head>\n    <meta charset=\"UTF-8\">\n    <meta name=\"viewport\" content=\"width=device-width, initial-scale=1.0\">\n    <title>Page not found &#8211; Medallia</title>\n<meta name='robots' content='max-image-preview:large' />\n<link rel='dns-prefetch' href='//cdn.weglot.com' />\n<link rel='dns-prefetch' href='//consent.trustarc.com' />\n<link rel='dns-prefetch' href='//go2.medallia.com' />\n<link rel='dns-prefetch' href='//assets.adobedtm.com' />\n<link rel='dns-prefetch' href='//medalliaresources.s3.us-west-1.amazonaws.com' />\n<link rel='dns-prefetch' href='//cdn.bizible.com' />\n<link rel='dns-prefetch' href='//js.qualified.com' />\n<link rel='dns-prefetch' href='//resources.digital-cloud.medallia.com' />\n<link rel='dns-prefetch' href='//cdn.jsdelivr.net' />\n<link rel='"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish resource and authorization_servers as absolute URLs."
    },
    {
      "id": "resource-identity",
      "title": "Validate protected resource identity",
      "status": "fail",
      "evidence": {
        "expectedResource": "https://www.medallia.com"
      },
      "issue": "Protected resource metadata `resource` did not match the resource identifier used to retrieve it.",
      "howToFix": "Set `resource` to the origin/resource identifier represented by /.well-known/oauth-protected-resource."
    },
    {
      "id": "protected-route-challenge",
      "title": "Probe protected API Bearer challenge",
      "status": "informational",
      "evidence": {
        "checked": [
          {
            "path": "/api/admin/scans",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.medallia.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/admin/summary",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.medallia.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/scans",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.medallia.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          }
        ]
      },
      "issue": "No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.",
      "howToFix": "When this site exposes bearer-protected APIs, return 401 with WWW-Authenticate: Bearer and link resource_metadata."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "link:href",
        "weight": 3,
        "match": "auth link"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

SEOSEOBrowser audit

Links are not crawlable

100 Fail

Check name

Links are not crawlable

Score

0/100

Status

fail

Device

desktop

Category

SEO

Fix guidance

Search engines may use `href` attributes on links to crawl websites. Ensure that the `href` attribute of anchor elements links to an appropriate destination, so more pages of the site can be discovered. [Learn how to make links crawlable](https://support.google.com/webmasters/answer/9112205)

Evidence
{
  "description": "Search engines may use `href` attributes on links to crawl websites. Ensure that the `href` attribute of anchor elements links to an appropriate destination, so more pages of the site can be discovered. [Learn how to make links crawlable](https://support.google.com/webmasters/answer/9112205)"
}

Performance and AccessibilityAccessibilityBrowser audit

Elements with visible text labels do not have matching accessible names.

50 Fail

Check name

Elements with visible text labels do not have matching accessible names.

Score

0/100

Status

fail

Device

desktop

Category

Accessibility

Fix guidance

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. [Learn more about accessible names](https://dequeuniversity.com/rules/axe/4.11/label-content-name-mismatch).

Evidence
{
  "description": "Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. [Learn more about accessible names](https://dequeuniversity.com/rules/axe/4.11/label-content-name-mismatch)."
}

Performance and AccessibilityAccessibilityBrowser audit

Heading elements are not in a sequentially-descending order

50 Fail

Check name

Heading elements are not in a sequentially-descending order

Score

0/100

Status

fail

Device

desktop

Category

Accessibility

Fix guidance

Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. [Learn more about heading order](https://dequeuniversity.com/rules/axe/4.11/heading-order).

Evidence
{
  "description": "Properly ordered headings that do not skip levels convey the semantic structure of the page, making it easier to navigate and understand when using assistive technologies. [Learn more about heading order](https://dequeuniversity.com/rules/axe/4.11/heading-order)."
}

Performance and AccessibilityPerformanceBrowser audit

Forced reflow

11 Fail

Check name

Forced reflow

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about [forced reflows](https://developer.chrome.com/docs/performance/insights/forced-reflow) and possible mitigations.

Evidence
{
  "description": "A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about [forced reflows](https://developer.chrome.com/docs/performance/insights/forced-reflow) and possible mitigations."
}

Performance and AccessibilityPerformanceBrowser audit

LCP request discovery

11 Fail

Check name

LCP request discovery

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

[Optimize LCP](https://developer.chrome.com/docs/performance/insights/lcp-discovery) by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading

Evidence
{
  "description": "[Optimize LCP](https://developer.chrome.com/docs/performance/insights/lcp-discovery) by making the LCP image discoverable from the HTML immediately, and avoiding lazy-loading"
}

Performance and AccessibilityPerformanceBrowser audit

Links do not have a discernible name

11 Fail

Check name

Links do not have a discernible name

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. [Learn how to make links accessible](https://dequeuniversity.com/rules/axe/4.11/link-name).

Evidence
{
  "description": "Link text (and alternate text for images, when used as links) that is discernible, unique, and focusable improves the navigation experience for screen reader users. [Learn how to make links accessible](https://dequeuniversity.com/rules/axe/4.11/link-name)."
}

Performance and AccessibilityPerformanceBrowser audit

Use efficient cache lifetimes

11 Fail

Check name

Use efficient cache lifetimes

Score

0/100

Status

fail

Device

desktop

Category

Performance

Estimated savings

Est savings of 1,812 KiB

Fix guidance

A long cache lifetime can speed up repeat visits to your page. [Learn more about caching](https://developer.chrome.com/docs/performance/insights/cache).

Evidence
{
  "displayValue": "Est savings of 1,812 KiB",
  "description": "A long cache lifetime can speed up repeat visits to your page. [Learn more about caching](https://developer.chrome.com/docs/performance/insights/cache)."
}

Performance and AccessibilityPerformanceBrowser audit

Avoid enormous network payloads

6 Warning

Check name

Avoid enormous network payloads

Score

50/100

Status

warning

Device

desktop

Category

Performance

Estimated savings

Total size was 4,510 KiB

Fix guidance

Large network payloads cost users real money and are highly correlated with long load times. [Learn how to reduce payload sizes](https://developer.chrome.com/docs/lighthouse/performance/total-byte-weight/).

Evidence
{
  "displayValue": "Total size was 4,510 KiB",
  "description": "Large network payloads cost users real money and are highly correlated with long load times. [Learn how to reduce payload sizes](https://developer.chrome.com/docs/lighthouse/performance/total-byte-weight/).",
  "numericValue": 4618042
}

Performance and AccessibilityPerformanceBrowser audit

Image elements do not have explicit `width` and `height`

6 Warning

Check name

Image elements do not have explicit `width` and `height`

Score

50/100

Status

warning

Device

desktop

Category

Performance

Fix guidance

Set an explicit width and height on image elements to reduce layout shifts and improve CLS. [Learn how to set image dimensions](https://web.dev/articles/optimize-cls#images_without_dimensions)

Evidence
{
  "description": "Set an explicit width and height on image elements to reduce layout shifts and improve CLS. [Learn how to set image dimensions](https://web.dev/articles/optimize-cls#images_without_dimensions)"
}

Performance and AccessibilityPerformanceBrowser audit

Improve image delivery

6 Warning

Check name

Improve image delivery

Score

50/100

Status

warning

Device

desktop

Category

Performance

Estimated savings

Est savings of 431 KiB

Fix guidance

Reducing the download time of images can improve the perceived load time of the page and LCP. [Learn more about optimizing image size](https://developer.chrome.com/docs/performance/insights/image-delivery)

Evidence
{
  "displayValue": "Est savings of 431 KiB",
  "description": "Reducing the download time of images can improve the perceived load time of the page and LCP. [Learn more about optimizing image size](https://developer.chrome.com/docs/performance/insights/image-delivery)"
}

Performance and AccessibilityPerformanceBrowser audit

Legacy JavaScript

6 Warning

Check name

Legacy JavaScript

Score

50/100

Status

warning

Device

desktop

Category

Performance

Estimated savings

Est savings of 20 KiB

Fix guidance

Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile [Baseline](https://web.dev/articles/baseline-and-polyfills) features, unless you know you must support older browsers. [Learn why most sites can deploy ES6+ code without transpiling](https://developer.chrome.com/docs/performance/insights/legacy-javascript)

Evidence
{
  "displayValue": "Est savings of 20 KiB",
  "description": "Polyfills and transforms enable older browsers to use new JavaScript features. However, many aren't necessary for modern browsers. Consider modifying your JavaScript build process to not transpile [Baseline](https://web.dev/articles/baseline-and-polyfills) features, unless you know you must support older browsers. [Learn why most sites can deploy ES6+ code without transpiling](https://developer.chrome.com/docs/performance/insights/legacy-javascript)"
}

Performance and AccessibilityPerformanceBrowser audit

Loading performance

2 Fail

Check name

Loading performance

Score

83/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

Review the grouped loading performance checks and improve the failing sub-checks listed in evidence.

Evidence
{
  "checks": [
    {
      "id": "largest-contentful-paint",
      "title": "Largest Contentful Paint",
      "score": 89,
      "displayValue": "1.2 s",
      "numericValue": 1221.043198965392
    },
    {
      "id": "speed-index",
      "title": "Speed Index",
      "score": 46,
      "displayValue": "2.4 s",
      "numericValue": 2398.5470382881144
    },
    {
      "id": "interactive",
      "title": "Time to Interactive",
      "score": 89,
      "displayValue": "2.5 s",
      "numericValue": 2499.5299694544055
    },
    {
      "id": "max-potential-fid",
      "title": "Max Potential First Input Delay",
      "score": 68,
      "displayValue": "200 ms",
      "numericValue": 196
    },
    {
      "id": "total-blocking-time",
      "title": "Total Blocking Time",
      "score": 93,
      "displayValue": "130 ms",
      "numericValue": 130.00000000000023
    },
    {
      "id": "first-contentful-paint",
      "title": "First Contentful Paint",
      "score": 81,
      "displayValue": "1.1 s",
      "numericValue": 1094.5119071307845
    },
    {
      "id": "network-rtt",
      "title": "Network Round Trip Times",
      "score": 100,
      "displayValue": "20 ms",
      "numericValue": 22.952489999999987
    },
    {
      "id": "server-response-time",
      "title": "Initial server response time was short",
      "score": 100,
      "displayValue": "Root document took 10 ms",
      "numericValue": 6
    }
  ]
}

Fix with MCP or CLI

Use this report as the handoff into remediation. Generate a coding-agent prompt with the failing checks attached, or jump to the MCP and CLI setup docs before your next rescan.

Score history

Public scan score over time

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Public score history report links
Scan dateScoreReadinessReport
55/100Level 3, Bot-AwareCurrent report
medallia.com AI SEO Report: 55/100 (Level 3, Bot-Aware)