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https://www.ptc.com/en/products/servicemax
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47/100

OVERALL SCORE

Level 2, Agent-Limited

Priority improvements needed for AI agents
AIDiscoverability37%Agent Easeof Use10%Security& Trust60%GEO, AIO, AEO88%SEO85%Performance& Accessibility51%
  • AI Discoverability 37 out of 100
  • Agent Ease of Use 10 out of 100
  • Security & Trust 60 out of 100
  • GEO, AIO and AEO 88 out of 100
  • SEO 85 out of 100
  • Performance and Accessibility 51 out of 100

CAPTURED SCREENSHOT

Captured website desktop screenshot

What AI sees of your website

Field Service Management Software | ServiceMax | PTC favicon

Field Service Management Software | ServiceMax | PTC

PTC ServiceMax cloud-based field service management software improves technician productivity, streamlines operational efficiency, and boosts equipment uptime.

Next step

Turn this report into a fix workflow

26 failed checks are ready to move into MCP or CLI remediation. Generate a repair prompt, connect the scanner to your coding agent, or open the integration docs before your next rescan.

Detailed report scores grouped by capability area
MetricScoreStatusPassedFailedWarningEvidence
AI Discoverability
37
Priority fix6161View details
Discoverability
57
Needs work450View details
Content Readiness
46
Priority fix271View details
Bot Access Control
0
Priority fix040View details
Agent Ease of Use
10
Priority fix6291View details
API
0
Priority fix060View details
Auth
Not Applicable
Not Applicable070View details
MCP
25
Priority fix260View details
Skill Discovery
5
Priority fix0101View details
Agent Commerce
Not Applicable
Not Applicable400
GEO, AIO and AEO
88
Mostly ready1107
GEO Readiness
Not Applicable
Not Applicable400
AIO Readiness
88
Mostly ready304
AEO Readiness
87
Mostly ready403
SEO
85
Mostly ready920View details
SEO
85
Mostly ready920View details
Security & Trust
60
Needs work720View details
Security & Trust
60
Needs work320View details
AI Training Exposure
Not Applicable
Not Applicable400
Performance and Accessibility
51
Needs work2050View details
Performance
39
Priority fix1130View details
Accessibility
74
Needs work920View details

Prioritized recommendations

Issues ranked by score impact

40 items need attention

Agent Ease of UseAPIEstablished

API Catalog

API Catalog failed at "Fetch API catalog".

50 Fail

Needs attention

API Catalog

Failed check
01

Issue

The API catalog endpoint did not return HTTP 2xx.

02

Why it matters

API catalogs help agents find service descriptions, documentation, and status resources without guessing API entry points.

Check name

API Catalog

Score

0/100

Status

fail

Category

API

Maturity

Established

Goal

Publish an API catalog for automated API discovery using RFC 9727.

Result

API Catalog failed at "Fetch API catalog".

Validation steps

  1. Fetch API catalog

    The API catalog endpoint did not return HTTP 2xx.

  2. Validate RFC 9727 linkset

    Response is not valid JSON.

  3. Fetch advertised API catalog targets

    API Catalog did not expose any same-origin hrefs to validate.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch API catalog",
      "status": "fail",
      "evidence": {
        "statusCode": 404,
        "contentType": "text/html; charset=utf-8"
      },
      "issue": "The API catalog endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/api-catalog."
    },
    {
      "id": "validate",
      "title": "Validate RFC 9727 linkset",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Use application/linkset+json with service-desc, service-doc, and status relations that each include href."
    },
    {
      "id": "target-validation",
      "title": "Fetch advertised API catalog targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin API catalog hrefs were available to fetch."
          }
        ]
      },
      "issue": "API Catalog did not expose any same-origin hrefs to validate.",
      "howToFix": "Make each same-origin API catalog href reachable and serve the advertised media type."
    }
  ]
}

Security & TrustSecurity & TrustEstablished

Content-Security-Policy

Content-Security-Policy is missing or incomplete.

50 Fail

Needs attention

Content-Security-Policy

Failed check
01

Issue

Content-Security-Policy is missing or incomplete.

02

Why it matters

Content Security Policy limits where scripts, styles, frames, and connections can load from, reducing the impact of injection bugs.

Check name

Content-Security-Policy

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Constrain script, style, frame, and resource loading with a Content-Security-Policy header.

Result

Content-Security-Policy is missing or incomplete.

Evidence
{
  "header": "content-security-policy",
  "value": "frame-ancestors https://*.ptc.com https://livesocial.seismic.com https://*.qualified.com https://ptc.seismic.com https://liveshareeast3.seismic.com https://*.mouseflow.com https://resources.servicemax.com https://servicemax.pathfactory.com https://support.rockwellautomation.com"
}

Agent Ease of UseAPIEstablished

OpenAPI discovery

OpenAPI discovery failed at "Find valid OpenAPI document".

50 Fail

Needs attention

OpenAPI discovery

Failed check
01

Issue

OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=utf-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

02

Why it matters

OpenAPI documents let agents understand available operations, schemas, authentication, and request formats before calling an API.

Check name

OpenAPI discovery

Score

0/100

Status

fail

Category

API

Maturity

Established

Goal

Publish a valid OpenAPI or Swagger document for API discovery.

Result

OpenAPI discovery failed at "Find valid OpenAPI document".

Validation steps

  1. Find valid OpenAPI document

    OpenAPI YAML document did not match the expected shape. Content-Type "text/html; charset=utf-8" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Find valid OpenAPI document",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/openapi.yaml",
            "statusCode": 404,
            "contentType": "text/html",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.25750.njVVhhqvxFrS\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/swagger.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/swagger.yaml",
            "statusCode": 404,
            "contentType": "text/html",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.25750.njVVhhqvxFrS\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/api/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/api/swagger.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          },
          {
            "path": "/docs/openapi.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "valid": false,
            "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
            "compatibleContentType": false,
            "format": "yaml",
            "version": "",
            "pathCount": 0,
            "operationCount": 0,
            "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
          }
        ]
      },
      "issue": "OpenAPI YAML document did not match the expected shape. Content-Type \"text/html; charset=utf-8\" is not a recognized type; unsupported version: ; missing info block with title and version; missing paths block; no operations found.",
      "howToFix": "Publish a valid OpenAPI 3.x or Swagger 2.0 JSON/YAML document with info, paths, operations, and responses."
    }
  ]
}

Security & TrustSecurity & TrustEstablished

Referrer-Policy

Referrer-Policy is missing or incomplete.

50 Fail

Needs attention

Referrer-Policy

Failed check
01

Issue

Referrer-Policy is missing or incomplete.

02

Why it matters

Referrer-Policy controls how much URL context is sent to other origins, limiting accidental leakage of paths, queries, and identifiers.

Check name

Referrer-Policy

Score

0/100

Status

fail

Category

Security & Trust

Maturity

Established

Goal

Limit how much referrer data leaves the site.

Result

Referrer-Policy is missing or incomplete.

Evidence
{
  "header": "referrer-policy",
  "value": null
}

AI DiscoverabilityBot Access ControlEstablished

AI bot rules in robots.txt

AI bot rules in robots.txt is missing or incomplete.

33 Fail

Needs attention

AI bot rules in robots.txt

Failed check
01

Issue

No specific User-agent rules found for major AI crawlers (GPTBot, ClaudeBot, etc.) in robots.txt.

02

Why it matters

Explicit AI bot rules reduce ambiguity for crawler operators and make training, indexing, or retrieval access policy auditable.

Check name

AI bot rules in robots.txt

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Established

Goal

Add User-agent rules for AI crawlers like GPTBot, Claude-Web, and others.

Result

AI bot rules in robots.txt is missing or incomplete.

Evidence
{
  "expectedBots": [
    "GPTBot",
    "ChatGPT-User",
    "ClaudeBot",
    "Claude-Web",
    "Anthropic-AI",
    "Google-Extended",
    "PerplexityBot",
    "CCBot",
    "Applebot-Extended",
    "Meta-ExternalAgent",
    "Bytespider",
    "Amazonbot",
    "Cohere-AI"
  ],
  "configuredBots": []
}

AI DiscoverabilityBot Access ControlInformational

Content Signal

Content Signal is missing or incomplete.

33 Fail

Needs attention

Content Signal

Failed check
01

Issue

No Content Signal found in robots.txt

02

Why it matters

Content Signal provides a machine-readable way to communicate AI usage preferences where participating crawlers look for policy.

Check name

Content Signal

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Informational

Goal

Declare AI content usage preferences with Content Signal in robots.txt.

Result

Content Signal is missing or incomplete.

Evidence
{
  "signals": [],
  "ai-train": false,
  "search": false,
  "ai-input": false
}

AI DiscoverabilityDiscoverabilityEstablished

FAQPage schema

FAQPage schema is missing or incomplete.

33 Fail

Needs attention

FAQPage schema

Failed check
01

Issue

FAQ content was detected but no FAQPage schema was found.

02

Why it matters

FAQPage schema lets agents extract visible question-and-answer content cleanly and avoid guessing which text is an answer.

Check name

FAQPage schema

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Expose question-and-answer content in FAQPage structured data when FAQs are present.

Result

FAQPage schema is missing or incomplete.

Evidence
{
  "found": false,
  "visibleFaq": true,
  "allTypes": [
    "Product",
    "SoftwareApplication",
    "WebPage"
  ]
}

AI DiscoverabilityDiscoverabilityEstablished

Link headers

Link headers failed at "Find useful Link headers".

33 Fail

Needs attention

Link headers

Failed check
01

Issue

No useful agent discovery Link headers were found.

02

Why it matters

Link headers let automated clients discover API catalogs, documentation, and machine-readable alternates without parsing page markup first.

Check name

Link headers

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Include Link response headers for agent discovery using RFC 8288.

Result

Link headers failed at "Find useful Link headers".

Validation steps

  1. Find useful Link headers

    No useful agent discovery Link headers were found.

  2. Fetch same-origin Link header targets

    Link headers did not expose any same-origin targets to validate.

Evidence
{
  "failedStep": "presence",
  "steps": [
    {
      "id": "presence",
      "title": "Find useful Link headers",
      "status": "fail",
      "evidence": {
        "links": [
          {
            "url": "https://www.googletagmanager.com",
            "rel": "preconnect"
          }
        ]
      },
      "issue": "No useful agent discovery Link headers were found.",
      "howToFix": "Expose useful Link headers such as rel=\"api-catalog\", rel=\"service-doc\", and rel=\"service-desc\"."
    },
    {
      "id": "target-validation",
      "title": "Fetch same-origin Link header targets",
      "status": "fail",
      "evidence": {
        "checked": [],
        "failures": [
          {
            "reason": "No same-origin Link header targets were available to fetch."
          }
        ]
      },
      "issue": "Link headers did not expose any same-origin targets to validate.",
      "howToFix": "Make each same-origin Link href reachable and serve the advertised media type."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

MCP Server Card

MCP Server Card failed at "Fetch to find resource".

33 Fail

Needs attention

MCP Server Card

Failed check
01

Issue

MCP Server Card was not found at the expected path.

02

Why it matters

MCP Server Cards help agents discover server transports, capabilities, and protocol details before opening an MCP session.

Check name

MCP Server Card

Score

0/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Publish an MCP Server Card for agent discovery.

Result

MCP Server Card failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    MCP Server Card was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/mcp/server-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/mcp/server-cards.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/mcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "MCP Server Card was not found at the expected path.",
      "howToFix": "Publish an MCP server card with valid transports and make each advertised local endpoint answer an MCP initialize request."
    }
  ]
}

Agent Ease of UseMCPEmerging recommendation

mcp.json

mcp.json failed at "Fetch to find resource".

33 Fail

Needs attention

mcp.json

Failed check
01

Issue

mcp.json was not found at the expected path.

02

Why it matters

MCP clients need trustworthy server metadata, protocol version, transport details, and capability hints before connecting to a remote MCP server.

Check name

mcp.json

Score

0/100

Status

fail

Category

MCP

Maturity

Emerging recommendation

Goal

Expose a stable MCP server metadata document that points agents to the site's MCP endpoint.

Result

mcp.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    mcp.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/mcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/mcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/mcp/server-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "mcp.json was not found at the expected path.",
      "howToFix": "Publish mcp.json or an MCP server card with serverInfo, protocolVersion, transport endpoint, and capabilities."
    }
  ]
}

AI DiscoverabilityDiscoverabilityEstablished

Organization / WebSite schema

Organization / WebSite schema is missing or incomplete.

33 Fail

Needs attention

Organization / WebSite schema

Failed check
01

Issue

Neither Organization nor WebSite schema types were found in JSON-LD.

02

Why it matters

Organization and WebSite schema help agents identify the publisher, canonical site identity, logo, and related profiles for attribution.

Check name

Organization / WebSite schema

Score

0/100

Status

fail

Category

Discoverability

Maturity

Established

Goal

Identify the site owner and website entity in structured data.

Result

Organization / WebSite schema is missing or incomplete.

Evidence
{
  "found": [],
  "allTypes": [
    "Product",
    "SoftwareApplication",
    "WebPage"
  ]
}

AI DiscoverabilityBot Access ControlInformational

Web Bot Auth request signing

Web Bot Auth request signing failed at "Fetch to find resource".

33 Fail

Needs attention

Web Bot Auth request signing

Failed check
01

Issue

Web Bot Auth request signing was not found at the expected path.

02

Why it matters

Web Bot Auth discovery lets servers and clients find signing keys for bot identity workflows based on HTTP Message Signatures.

Check name

Web Bot Auth request signing

Score

0/100

Status

fail

Category

Bot Access Control

Maturity

Informational

Goal

Advertise HTTP Message Signatures keys when this site operates signed bot clients or supports Web Bot Auth workflows.

Result

Web Bot Auth request signing failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    Web Bot Auth request signing was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/http-message-signatures-directory",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "Web Bot Auth request signing was not found at the expected path.",
      "howToFix": "If publishing Web Bot Auth keys, return a JSON key directory with a non-empty keys array and the draft media type."
    }
  ]
}

Agent Ease of UseMCPInformational

WebMCP manifest

WebMCP manifest failed at "Fetch to find resource".

33 Fail

Needs attention

WebMCP manifest

Failed check
01

Issue

WebMCP manifest was not found at the expected path.

02

Why it matters

A WebMCP manifest advertises browser-exposed tools declaratively so agents can understand available site actions before invoking them.

Check name

WebMCP manifest

Score

0/100

Status

fail

Category

MCP

Maturity

Informational

Goal

Publish a WebMCP manifest for declarative browser tool discovery when using the draft manifest convention.

Result

WebMCP manifest failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    WebMCP manifest was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/webmcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/webmcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/mcp.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "WebMCP manifest was not found at the expected path.",
      "howToFix": "Keep declarative WebMCP manifest discovery informational until the manifest shape stabilizes; validate tools if you publish one."
    }
  ]
}

AI DiscoverabilityContent ReadinessEmerging recommendation

llms.txt

llms.txt failed at "Fetch to find resource".

25 Fail

Needs attention

llms.txt

Failed check
01

Issue

llms.txt was not found at the expected path.

02

Why it matters

llms.txt gives language-model clients a concise, curated summary of important site context and links before they crawl broadly.

Check name

llms.txt

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Emerging recommendation

Goal

Publish llms.txt to summarize agent-readable site guidance.

Result

llms.txt failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    llms.txt was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/llms.txt",
            "statusCode": 404,
            "contentType": "text/html",
            "length": 95095
          },
          {
            "path": "/llms-full.txt",
            "statusCode": 404,
            "contentType": "text/html",
            "length": 95095
          }
        ]
      },
      "issue": "llms.txt was not found at the expected path.",
      "howToFix": "Publish /llms.txt as Markdown with a clear title, concise site summary, and useful links for agents."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Markdown negotiation

Markdown negotiation failed at "Markdown content type".

25 Fail

Needs attention

Markdown negotiation

Failed check
01

Issue

Content-Type "text/html; charset=utf-8" does not indicate Markdown when requested with Accept: text/markdown.

02

Why it matters

Markdown negotiation gives agents a cleaner representation of page content while preserving normal HTML for browsers.

Check name

Markdown negotiation

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Return HTML responses as markdown when agents request it.

Result

Markdown negotiation failed at "Markdown content type".

Validation steps

  1. Markdown content type

    Content-Type "text/html; charset=utf-8" does not indicate Markdown when requested with Accept: text/markdown.

  2. Vary: Accept header

    Markdown negotiation is missing Vary: Accept; current Vary header is "Accept-Encoding".

  3. Structured Markdown body

    Markdown response is missing a heading.

Evidence
{
  "failedStep": "content-type",
  "steps": [
    {
      "id": "content-type",
      "title": "Markdown content type",
      "status": "fail",
      "evidence": {
        "statusCode": 200,
        "contentType": "text/html; charset=utf-8"
      },
      "issue": "Content-Type \"text/html; charset=utf-8\" does not indicate Markdown when requested with Accept: text/markdown.",
      "howToFix": "Return Content-Type: text/markdown; charset=utf-8 for requests with Accept: text/markdown."
    },
    {
      "id": "vary-accept",
      "title": "Vary: Accept header",
      "status": "fail",
      "evidence": {
        "vary": "Accept-Encoding"
      },
      "issue": "Markdown negotiation is missing Vary: Accept; current Vary header is \"Accept-Encoding\".",
      "howToFix": "Add Vary: Accept on negotiated Markdown responses so shared caches keep HTML and Markdown variants separate."
    },
    {
      "id": "markdown-content",
      "title": "Structured Markdown body",
      "status": "fail",
      "evidence": {
        "valid": false,
        "hasHeading": false,
        "wordCount": 22984,
        "excerpt": "<!DOCTYPE html>\n<html lang=\"en\">\n<head>\n    \n\n\n<link rel=\"modulepreload\" href=\"/dist/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.13873.VyRwXvGcoiBt\"><link rel=\"modulepreload\" href=\"/dist/smartbeans/ptcw-design/p-tyGcOBCK.js?v=4.0.6.13",
        "issue": "Markdown response is missing a heading."
      },
      "issue": "Markdown response is missing a heading.",
      "howToFix": "Return Markdown with at least one heading and substantive page content, including useful links or instructions for agents."
    }
  ]
}

AI DiscoverabilityContent ReadinessEstablished

Semantic HTML

Semantic HTML is missing or incomplete.

25 Fail

Needs attention

Semantic HTML

Failed check
01

Issue

Semantic HTML is incomplete: missing <main> landmark; missing <nav> landmark; missing <footer> landmark.

02

Why it matters

Semantic HTML gives browsers, assistive technology, search systems, and agents reliable landmarks, headings, controls, form semantics, and image context.

Check name

Semantic HTML

Score

0/100

Status

fail

Category

Content Readiness

Maturity

Established

Goal

Expose readable page structure through semantic HTML and accessible controls.

Result

Semantic HTML is missing or incomplete.

Evidence
{
  "main": false,
  "nav": false,
  "footer": false,
  "meaningfulH1": true,
  "headingOrder": true,
  "accessibleLinks": true,
  "accessibleButtons": true,
  "imageAltCoverage": true,
  "formAutocompleteCoverage": true,
  "details": {
    "inaccessibleLinks": [],
    "inaccessibleButtons": [],
    "missingAutocompleteInputs": [],
    "imagesMissingAlt": [],
    "skippedHeadingLevels": []
  },
  "counts": {
    "h1": 1,
    "headings": 53,
    "links": 50,
    "inaccessibleLinks": 0,
    "buttons": 0,
    "inaccessibleButtons": 0,
    "images": 14,
    "imagesWithAlt": 14,
    "autocompleteInputs": 0,
    "inputsWithAutocomplete": 0,
    "missingAutocompleteInputs": 0
  }
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

A2A Agent Card

A2A Agent Card failed at "Fetch to find resource".

20 Fail

Needs attention

A2A Agent Card

Failed check
01

Issue

A2A Agent Card was not found at the expected path.

02

Why it matters

A2A Agent Cards let compatible clients discover agent skills, input and output modes, and the endpoint used to invoke those skills.

Check name

A2A Agent Card

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent card so A2A-compatible clients can discover capabilities.

Result

A2A Agent Card failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    A2A Agent Card was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/a2a/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/agent-card.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "A2A Agent Card was not found at the expected path.",
      "howToFix": "Publish an A2A Agent Card with required skill details and make the advertised url answer A2A JSON-RPC requests."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

Agent Skills index

Agent Skills index failed at "Fetch to find resource".

20 Fail

Needs attention

Agent Skills index

Failed check
01

Issue

Agent Skills index was not found at the expected path.

02

Why it matters

An Agent Skills index lets clients find task-specific SKILL.md documents that describe how to use site capabilities correctly.

Check name

Agent Skills index

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish an agent skills discovery index.

Result

Agent Skills index failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    Agent Skills index was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent-skills/index.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/skills/index.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "Agent Skills index was not found at the expected path.",
      "howToFix": "Publish an index with a non-empty skills array and reachable SKILL.md URLs."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

agent.json

agent.json failed at "Fetch to find resource".

20 Fail

Needs attention

agent.json

Failed check
01

Issue

agent.json was not found at the expected path.

02

Why it matters

agent.json is an emerging machine-readable manifest for declaring what a website does, how agents authenticate, and which actions or protocols are available.

Check name

agent.json

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish the singular Agent Web Protocol agent.json manifest without confusing it with the separate agents.json directory convention.

Result

agent.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    agent.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agent.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/agent.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "agent.json was not found at the expected path.",
      "howToFix": "Publish agent.json with awp_version, domain, intent, and typed actions that point to real same-origin API or protocol endpoints."
    }
  ]
}

Agent Ease of UseSkill DiscoveryInformational

agents.json

agents.json failed at "Fetch to find resource".

20 Fail

Needs attention

agents.json

Failed check
01

Issue

agents.json was not found at the expected path.

02

Why it matters

agents.json gives clients a simple directory of agent-facing capabilities and contacts when a site chooses to advertise them.

Check name

agents.json

Score

0/100

Status

fail

Category

Skill Discovery

Maturity

Informational

Goal

Publish an agents.json directory for agent-facing capabilities and contacts when using this convention.

Result

agents.json failed at "Fetch to find resource".

Validation steps

  1. Fetch to find resource

    agents.json was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/agents.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/agents.json",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "agents.json was not found at the expected path.",
      "howToFix": "If this site uses agents.json, publish JSON with an agents array containing name and url for each agent."
    }
  ]
}

Agent Ease of UseSkill DiscoveryEmerging recommendation

DNS-AID Agent Discovery

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

15 Fail

Needs attention

DNS-AID Agent Discovery

Failed check
01

Issue

No DNS-AID entrypoint records were found under _agents.

02

Why it matters

DNS-AID lets agents discover index, A2A, and other agent entrypoints before fetching HTTP metadata, while DNSSEC can authenticate the discovery zone.

Check name

DNS-AID Agent Discovery

Score

25/100

Status

fail

Category

Skill Discovery

Maturity

Emerging recommendation

Goal

Publish DNS for AI Discovery records under _agents for DNS-based agent entrypoint discovery.

Result

DNS-AID Agent Discovery failed at "Resolve DNS-AID SVCB/HTTPS records".

Validation steps

  1. Resolve DNS-AID SVCB/HTTPS records

    No DNS-AID entrypoint records were found under _agents.

  2. Validate alpn and endpoint parameters

    Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint.

  3. Check DNSSEC material

    DNSSEC material was not visible for the hostname or parent zone from this resolver.

Evidence
{
  "failedStep": "svcb-https-records",
  "steps": [
    {
      "id": "svcb-https-records",
      "title": "Resolve DNS-AID SVCB/HTTPS records",
      "status": "fail",
      "evidence": {
        "hostname": "www.ptc.com",
        "probes": [
          {
            "name": "_index._agents.www.ptc.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          },
          {
            "name": "_a2a._agents.www.ptc.com",
            "found": false,
            "recordCount": 1,
            "records": [],
            "hasAlpn": false,
            "hasEndpoint": false
          }
        ]
      },
      "issue": "No DNS-AID entrypoint records were found under _agents.",
      "howToFix": "Publish ServiceMode SVCB/HTTPS records such as _index._agents.example.com or _a2a._agents.example.com."
    },
    {
      "id": "service-params",
      "title": "Validate alpn and endpoint parameters",
      "status": "informational",
      "evidence": {
        "discovered": []
      },
      "howToFix": "Include alpn and endpoint service parameters in each DNS-AID record so agents know the protocol and target entrypoint."
    },
    {
      "id": "dnssec",
      "title": "Check DNSSEC material",
      "status": "warning",
      "evidence": {
        "hasDnssecMaterial": false,
        "checked": [
          {
            "name": "www.ptc.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          },
          {
            "name": "ptc.com",
            "dnssecTypes": [],
            "dnssecRecordCount": 0
          }
        ]
      },
      "issue": "DNSSEC material was not visible for the hostname or parent zone from this resolver.",
      "howToFix": "Sign the public discovery zone with DNSSEC so validating resolvers can return authenticated data."
    }
  ]
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer-first sections

AEO: Answer-first sections scored 65/100 and needs improvement.

10 Warning

Needs attention

AEO: Answer-first sections

Warning
01

Issue

42 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer-first sections

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer-first sections scored 65/100 and needs improvement.

Evidence
{
  "sectionCount": 52,
  "passing": 10,
  "failing": [
    {
      "heading": "PTC NEXT On Demand is now available!",
      "headingHtml": "<h2 slot=\"seo-content\">PTC NEXT On Demand is now available!</h2>",
      "firstParagraph": "Watch to learn all that’s new in ServiceMax",
      "paragraphHtml": "<p slot=\"seo-content\">Watch to learn all that&#x2019;s new in ServiceMax</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    },
    {
      "heading": "What is ServiceMax?",
      "headingHtml": "<h2> What is ServiceMax? </h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Minimize unplanned downtime",
      "headingHtml": "<h3>Minimize unplanned downtime</h3>",
      "firstParagraph": "Minimize unplanned downtime with a proactive maintenance strategy. Customers depend on their assets to be running 24/7, and that creates pressure on your service organization to proactively drive uptime. ServiceMax enables customers to shift from a reactive, break/fix service model toward more preventive, proactive,...",
      "paragraphHtml": "<p>Minimize unplanned downtime with a proactive maintenance strategy. Customers depend on their assets to be running 24/7, and that creates pressure on your service organization to proactively drive uptime. ServiceMax enables customers to shift from a reactive, break/fix service model toward more preventive, proactive, and predictive maintenance strategies. This makes costs predictable, enables service organizations to proactively drive uptime, and improves customer satisfaction.</p>",
      "words": 65,
      "direct": false,
      "issue": "First paragraph is 65 words and does not look like a concise direct answer."
    },
    {
      "heading": "Exceed customer expectations",
      "headingHtml": "<h3>Exceed customer expectations</h3>",
      "firstParagraph": "Deliver an exceptional customer experience with ServiceMax's self-service capabilities. Provide your customers with real-time data access and self-service tools for greater transparency, boosting retention, increasing customer lifetime value, and reducing costs and truck rolls.",
      "paragraphHtml": "<p>Deliver an exceptional customer experience with ServiceMax&apos;s self-service capabilities. Provide your customers with real-time data access and self-service tools for greater transparency, boosting retention, increasing customer lifetime value, and reducing costs and truck rolls.</p>",
      "words": 34,
      "direct": false,
      "issue": "First paragraph is 34 words and does not look like a concise direct answer."
    },
    {
      "heading": "A leader in field service management",
      "headingHtml": "<h2>A leader in field service management</h2>",
      "firstParagraph": "",
      "paragraphHtml": "<p></p>",
      "words": 0,
      "direct": false,
      "issue": "First paragraph is 0 words and does not look like a concise direct answer."
    },
    {
      "heading": "Complete field service management",
      "headingHtml": "<h2 slot=\"seo-content\" class=\"u-display-none\">Complete field service management</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Work execution management",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Work execution management </h3>",
      "firstParagraph": "Manage the entire service lifecycle from work order scheduling and dispatch to task execution, completion reporting, and invoicing.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Manage the entire service lifecycle from work order scheduling and dispatch to task execution, completion reporting, and invoicing. </p>",
      "words": 18,
      "direct": false,
      "issue": "First paragraph is 18 words and does not look like a concise direct answer."
    },
    {
      "heading": "Contracts, warranties, and entitlements management",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Contracts, warranties, and entitlements management </h3>",
      "firstParagraph": "Streamline contract creation, amendment, and renewal processes. Ensure clear visibility into service level agreements (SLAs) and customer commitments on every work order.",
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      "words": 22,
      "direct": false,
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    },
    {
      "heading": "Optimize scheduling and dispatch",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Optimize scheduling and dispatch </h3>",
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      "words": 23,
      "direct": false,
      "issue": "First paragraph is 23 words and does not look like a concise direct answer."
    },
    {
      "heading": "Mobile-first tools for technicians",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Mobile-first tools for technicians </h3>",
      "firstParagraph": "Equip technicians with a user-friendly mobile app for streamlined workflows, access to work orders, customer info, service procedures, checklists, and forms—that all work seamlessly online or offline.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Equip technicians with a user-friendly mobile app for streamlined workflows, access to work orders, customer info, service procedures, checklists, and forms&#x2014;that all work seamlessly online or offline. </p>",
      "words": 28,
      "direct": false,
      "issue": "First paragraph is 28 words and does not look like a concise direct answer."
    },
    {
      "heading": "Automate and streamline workflows",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Automate and streamline workflows </h3>",
      "firstParagraph": "Automate repetitive tasks like data entry, job routing, and status updates, freeing up technicians' time for more complex service activities. Deploy workflows and advanced checklists and forms to standardize service processes and ensure accurate data capture.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Automate repetitive tasks like data entry, job routing, and status updates, freeing up technicians&apos; time for more complex service activities. Deploy workflows and advanced checklists and forms to standardize service processes and ensure accurate data capture. </p>",
      "words": 36,
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      "issue": "First paragraph is 36 words and does not look like a concise direct answer."
    },
    {
      "heading": "Installed base and asset lifecycle management",
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      "firstParagraph": "Track asset health, maintenance history, and service interventions throughout their lifespans to enable proactive maintenance, efficient change orders and recalls, and optimized performance.",
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    {
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      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Customer self-service and engagement </h3>",
      "firstParagraph": "Provide tools for proactive customer communication, enabling them to track service progress, schedule appointments, and view their asset data.",
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      "words": 19,
      "direct": false,
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    },
    {
      "heading": "Remote service",
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      "firstParagraph": "Enable remote support engineers with IoT data (via integration with ThingWorx or other IoT platforms) and service history to investigate issues more effectively. Provide service remotely through video conferencing, augmented reality tools, or chat functionalities, reducing truck rolls and expediting resolution times...",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Enable remote support engineers with IoT data (via integration with <a href=\"/en/products/thingworx\">ThingWorx</a>&#xa0;or other IoT platforms) and service history to investigate issues more effectively. Provide service remotely through video conferencing, augmented reality tools, or chat functionalities, reducing truck rolls and expediting resolution times, especially for remote locations or noncritical issues. </p>",
      "words": 49,
      "direct": false,
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    {
      "heading": "Performance analytics",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Performance analytics </h3>",
      "firstParagraph": "Provide data-driven insights into service performance metrics like technician productivity, resolution times, cost to serve, service profitability, to enable continuous improvement of field service operations.",
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    {
      "heading": "Integration with existing systems",
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    },
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      "heading": "Meet our customers",
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    {
      "heading": "Schneider Electric transforms globally",
      "headingHtml": "<h3> Schneider Electric transforms globally </h3>",
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      "words": 23,
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      "heading": "Westmor Industries deploys game-changing experience for both customers and technicians",
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    {
      "heading": "Thermo Fisher increases NPS and service performance",
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      "heading": "From proactive to predictive service at 3D Systems",
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      "firstParagraph": "Learn how 3D Systems uses IoT and ServiceMax to predict service needs, cutting repeat visits by 39%.",
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    {
      "heading": "Millipore Sigma drives efficiency",
      "headingHtml": "<h3> Millipore Sigma drives efficiency </h3>",
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      "words": 21,
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    {
      "heading": "ServiceMax Core technology",
      "headingHtml": "<h2> ServiceMax Core technology </h2>",
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      "words": 48,
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    {
      "heading": "Built on Salesforce",
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      "firstParagraph": "Built as an application on the Salesforce platform, ServiceMax seamlessly integrates with both the CRM and Service Cloud and delivers secure access to your information 24/7/365 on any device from anywhere.",
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      "direct": false,
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    },
    {
      "heading": "Optimization engine",
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      "direct": false,
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    },
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      "heading": "Entitlements engine",
      "headingHtml": "<h3> Entitlements engine </h3>",
      "firstParagraph": "A fully automated rules-based engine keeps crucial contracts and warranty data accurate, available everywhere, and visible to all parties throughout the service delivery cycle.",
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    {
      "heading": "Service flow engine",
      "headingHtml": "<h3> Service flow engine </h3>",
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      "words": 27,
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    {
      "heading": "ServiceMax Depot Repair: Bring asset intelligence to repair operations",
      "headingHtml": "<h2> ServiceMax Depot Repair: Bring asset intelligence to repair operations </h2>",
      "firstParagraph": "Connect asset history with repair workflows to guide better decisions across the depot. Improve cost control, keep repairs on schedule, and deliver consistent repair quality from inspection through repair and refurbishment.",
      "paragraphHtml": "<p>Connect asset history with repair workflows to guide better decisions across the depot. Improve cost control, keep repairs on schedule, and deliver consistent repair quality from inspection through repair and refurbishment.</p>",
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    {
      "heading": "Industry-specific success",
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      "words": 0,
      "direct": false,
      "issue": "First paragraph is 0 words and does not look like a concise direct answer."
    },
    {
      "heading": "Industrial equipment and heavy machinery",
      "headingHtml": "<h3>Industrial equipment and heavy machinery</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
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    {
      "heading": "Medical devices",
      "headingHtml": "<h3>Medical devices</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
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    {
      "heading": "Electronics and high-tech",
      "headingHtml": "<h3>Electronics and high-tech</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Equipment dealers",
      "headingHtml": "<h3>Equipment dealers</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Oil & gas and energy",
      "headingHtml": "<h3>Oil &amp; gas and energy</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Building and construction",
      "headingHtml": "<h3>Building and construction</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
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    {
      "heading": "Introducing ServiceMax AI: Smarter Service with GenAI that just works",
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      "firstParagraph": "ServiceMax AI was built for service. Find out how it transforms decades of field service and asset data into real-time, actionable intelligence.",
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      "words": 22,
      "direct": false,
      "issue": "First paragraph is 22 words and does not look like a concise direct answer."
    },
    {
      "heading": "Recommended for you",
      "headingHtml": "<h2>Recommended for you</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
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    {
      "heading": "ServiceMax product training",
      "headingHtml": "<h3> ServiceMax product training </h3>",
      "firstParagraph": "Learn the skills to unlock the full potential of your ServiceMax product.",
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      "words": 12,
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      "issue": "First paragraph is 12 words and does not look like a concise direct answer."
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    {
      "heading": "ServiceMax Core: AI-powered service management for asset-intensive industries",
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      "words": 19,
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    {
      "heading": "Transform field service with Generative AI",
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      "words": 13,
      "direct": false,
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    },
    {
      "heading": "Ready to get started with ServiceMax?",
      "headingHtml": "<h2> Ready to get started with ServiceMax? </h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Ready to get started with ServiceMax?",
      "headingHtml": "<h2>Ready to get started with ServiceMax?</h2>",
      "firstParagraph": "Hi {name}, welcome back. Not you?",
      "paragraphHtml": "<p class=\"u-text-bold\">Hi {name}, welcome back.<br> <a rel=\"noopener noreferrer\" id=\"js-reset-form\" href=\"#\" target=\"_blank\">Not you?</a></p>",
      "words": 6,
      "direct": false,
      "issue": "First paragraph is 6 words and does not look like a concise direct answer."
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  "score": 65,
  "weight": 28
}

AI DiscoverabilityContent ReadinessEstablished

Content freshness signals

Content freshness signals is partially implemented.

6 Warning

Needs attention

Content freshness signals

Warning
01

Issue

Content freshness signals are incomplete: missing Last-Modified HTTP header.

02

Why it matters

Freshness signals help agents decide whether content is current enough to cite, summarize, or compare against newer sources.

Check name

Content freshness signals

Score

75/100

Status

warning

Category

Content Readiness

Maturity

Established

Goal

Expose modified and published dates for freshness-aware retrieval and ranking.

Result

Content freshness signals is partially implemented.

Evidence
{
  "lastModified": null,
  "schemaDates": [
    "2026-06-09"
  ],
  "metaDateCount": 1,
  "timeDateCount": 0
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Visible structured data match

AIO: Visible structured data match scored 75/100 and needs improvement.

4 Warning

Needs attention

AIO: Visible structured data match

Warning
01

Issue

2 structured-data value(s) were not found in visible page text.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Visible structured data match

Score

75/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Visible structured data match scored 75/100 and needs improvement.

Evidence
{
  "schemaCount": 2,
  "checkedFields": [
    {
      "path": "$[0].name",
      "value": "ServiceMax: Asset-Centric Field Service Management"
    },
    {
      "path": "$[1].name",
      "value": "ServiceMax"
    },
    {
      "path": "$[1].description",
      "value": "ServiceMax is PTC’s asset-centric field service management platform that helps organizations maximize uptime and service efficiency through end-to-end work management, preventive maintenance, mobile field tools, and asset lifecycle visibility."
    },
    {
      "path": "$[1].publisher.name",
      "value": "PTC"
    },
    {
      "path": "$[1].review[0].author.name",
      "value": "Verified G2 User"
    },
    {
      "path": "$[1].review[0].name",
      "value": "Strong asset-centric FSM platform"
    },
    {
      "path": "$[1].review[1].author.name",
      "value": "Operations Manager"
    },
    {
      "path": "$[1].review[1].name",
      "value": "Powerful but complex"
    }
  ],
  "mismatches": [
    {
      "path": "$[1].review[0].author.name",
      "value": "Verified G2 User"
    },
    {
      "path": "$[1].review[1].author.name",
      "value": "Operations Manager"
    }
  ],
  "score": 75,
  "weight": 18
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Page experience for AIO

AIO: Page experience for AIO scored 70/100 and needs improvement.

3 Warning

Needs attention

AIO: Page experience for AIO

Warning
01

Issue

13 image(s) are missing width/height attributes. 11 possible modal/interstitial element(s) detected.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Page experience for AIO

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Page experience for AIO scored 70/100 and needs improvement.

Evidence
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  "viewportContent": "width=device-width, initial-scale=1",
  "visibleWords": 3138,
  "htmlBytes": 841328,
  "imagesMissingDimensions": [
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      "height": "",
      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/241d9a0c8d8b456c86173ade3c386a5b?v=1c26d172\" alt=\"schneider log margin\">"
    },
    {
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      "height": "",
      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/5f3f135208f64710a723d2db2be4ee0a?v=fb63e07e\" alt=\"Westmor logo with margin\">"
    },
    {
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      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/15290e177a0f4084b924ff4a062f2ac7?v=84501e9f\" alt=\"thermo fisher logo margin\">"
    },
    {
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      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/e99c5b610f42495fb8c7ffed8c38cda2?v=d678c00f\" alt=\"3D Systems logo with margin\">"
    },
    {
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      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/cb984107e7e44c5e9868c682398eebb3?v=5a522109\" alt=\"MilliporeSigma logo with margin\">"
    },
    {
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      "width": "",
      "height": "",
      "loading": "",
      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/a896041b59f4420d9f5faae426e43ee9?v=e58d2bc6\" alt=\"Liftone Logo Margin\">"
    },
    {
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      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/351606a71b9e48a29068caca026162e4?v=567a25de\" alt=\"globe and mouse cursor icon\">"
    },
    {
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      "html": "<img src=\"https://ptc-p-001.sitecorecontenthub.cloud/api/public/content/8854097a04c04199a97e35cd7d9123a3?v=e3743790\" alt=\"chat bubbles icon\">"
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  "score": 70,
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}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AEO: Answer intent coverage

AEO: Answer intent coverage scored 70/100 and needs improvement.

2 Warning

Needs attention

AEO: Answer intent coverage

Warning
01

Issue

Missing likely AI Overview intent sections: benefits, cost, compare.

Details

02

Why it matters

Answer engines need concise answers, question-led structure, entity clarity, visible evidence, and trust signals that can be extracted without relying on search-only metadata checks.

Check name

AEO: Answer intent coverage

Score

70/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content easy for answer engines and assistants to answer from directly.

Result

AEO: Answer intent coverage scored 70/100 and needs improvement.

Evidence
{
  "headings": [
    {
      "text": "PTC NEXT On Demand is now available!",
      "html": "<h2 slot=\"seo-content\">PTC NEXT On Demand is now available!</h2>"
    },
    {
      "text": "What is ServiceMax?",
      "html": "<h2> What is ServiceMax? </h2>"
    },
    {
      "text": "A leader in field service management",
      "html": "<h2>A leader in field service management</h2>"
    },
    {
      "text": "Complete field service management",
      "html": "<h2 slot=\"seo-content\" class=\"u-display-none\">Complete field service management</h2>"
    },
    {
      "text": "Meet our customers",
      "html": "<h2>Meet our customers</h2>"
    },
    {
      "text": "ServiceMax Core technology",
      "html": "<h2> ServiceMax Core technology </h2>"
    },
    {
      "text": "ServiceMax Depot Repair: Bring asset intelligence to repair operations",
      "html": "<h2> ServiceMax Depot Repair: Bring asset intelligence to repair operations </h2>"
    },
    {
      "text": "Industry-specific success",
      "html": "<h2>Industry-specific success</h2>"
    },
    {
      "text": "Find the best solution for your organization",
      "html": "<h2>Find the best solution for your organization</h2>"
    },
    {
      "text": "Introducing ServiceMax AI: Smarter Service with GenAI that just works",
      "html": "<h2> Introducing ServiceMax AI: Smarter Service with GenAI that just works </h2>"
    },
    {
      "text": "Recommended for you",
      "html": "<h2>Recommended for you</h2>"
    },
    {
      "text": "Ready to get started with ServiceMax?",
      "html": "<h2> Ready to get started with ServiceMax? </h2>"
    },
    {
      "text": "Ready to get started with ServiceMax?",
      "html": "<h2>Ready to get started with ServiceMax?</h2>"
    }
  ],
  "expected": [
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      "id": "what",
      "label": "What is Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Field Service Management Software work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Field Service Management Software free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Field Service Management Software compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "benefits",
      "label": "Why use Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Field Service Management Software free or paid?",
      "pattern": {}
    },
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      "id": "compare",
      "label": "How does Field Service Management Software compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 8
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Answer block readiness

AIO: Answer block readiness scored 65/100 and needs improvement.

2 Warning

Needs attention

AIO: Answer block readiness

Warning
01

Issue

42 section(s) may benefit from a clearer opening answer; this is optional for feature/card sections.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Answer block readiness

Score

65/100

Status

warning

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Answer block readiness scored 65/100 and needs improvement.

Evidence
{
  "sectionCount": 52,
  "passing": 10,
  "failing": [
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      "headingHtml": "<h2 slot=\"seo-content\">PTC NEXT On Demand is now available!</h2>",
      "firstParagraph": "Watch to learn all that’s new in ServiceMax",
      "paragraphHtml": "<p slot=\"seo-content\">Watch to learn all that&#x2019;s new in ServiceMax</p>",
      "words": 9,
      "direct": false,
      "issue": "First paragraph is 9 words and does not look like a concise direct answer."
    },
    {
      "heading": "What is ServiceMax?",
      "headingHtml": "<h2> What is ServiceMax? </h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Minimize unplanned downtime",
      "headingHtml": "<h3>Minimize unplanned downtime</h3>",
      "firstParagraph": "Minimize unplanned downtime with a proactive maintenance strategy. Customers depend on their assets to be running 24/7, and that creates pressure on your service organization to proactively drive uptime. ServiceMax enables customers to shift from a reactive, break/fix service model toward more preventive, proactive,...",
      "paragraphHtml": "<p>Minimize unplanned downtime with a proactive maintenance strategy. Customers depend on their assets to be running 24/7, and that creates pressure on your service organization to proactively drive uptime. ServiceMax enables customers to shift from a reactive, break/fix service model toward more preventive, proactive, and predictive maintenance strategies. This makes costs predictable, enables service organizations to proactively drive uptime, and improves customer satisfaction.</p>",
      "words": 65,
      "direct": false,
      "issue": "First paragraph is 65 words and does not look like a concise direct answer."
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    {
      "heading": "Exceed customer expectations",
      "headingHtml": "<h3>Exceed customer expectations</h3>",
      "firstParagraph": "Deliver an exceptional customer experience with ServiceMax's self-service capabilities. Provide your customers with real-time data access and self-service tools for greater transparency, boosting retention, increasing customer lifetime value, and reducing costs and truck rolls.",
      "paragraphHtml": "<p>Deliver an exceptional customer experience with ServiceMax&apos;s self-service capabilities. Provide your customers with real-time data access and self-service tools for greater transparency, boosting retention, increasing customer lifetime value, and reducing costs and truck rolls.</p>",
      "words": 34,
      "direct": false,
      "issue": "First paragraph is 34 words and does not look like a concise direct answer."
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      "heading": "A leader in field service management",
      "headingHtml": "<h2>A leader in field service management</h2>",
      "firstParagraph": "",
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      "words": 0,
      "direct": false,
      "issue": "First paragraph is 0 words and does not look like a concise direct answer."
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      "heading": "Complete field service management",
      "headingHtml": "<h2 slot=\"seo-content\" class=\"u-display-none\">Complete field service management</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Work execution management",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Work execution management </h3>",
      "firstParagraph": "Manage the entire service lifecycle from work order scheduling and dispatch to task execution, completion reporting, and invoicing.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Manage the entire service lifecycle from work order scheduling and dispatch to task execution, completion reporting, and invoicing. </p>",
      "words": 18,
      "direct": false,
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    },
    {
      "heading": "Contracts, warranties, and entitlements management",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Contracts, warranties, and entitlements management </h3>",
      "firstParagraph": "Streamline contract creation, amendment, and renewal processes. Ensure clear visibility into service level agreements (SLAs) and customer commitments on every work order.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Streamline contract creation, amendment, and renewal processes. Ensure clear visibility into service level agreements (SLAs) and customer commitments on every work order. </p>",
      "words": 22,
      "direct": false,
      "issue": "First paragraph is 22 words and does not look like a concise direct answer."
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    {
      "heading": "Optimize scheduling and dispatch",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Optimize scheduling and dispatch </h3>",
      "firstParagraph": "Optimize technician schedules based on location, skills, real-time availability, route optimization, and job requirements to ensure efficient resource allocation and timely service delivery.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Optimize technician schedules based on location, skills, real-time availability, route optimization, and job requirements to ensure efficient resource allocation and timely service delivery. </p>",
      "words": 23,
      "direct": false,
      "issue": "First paragraph is 23 words and does not look like a concise direct answer."
    },
    {
      "heading": "Mobile-first tools for technicians",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Mobile-first tools for technicians </h3>",
      "firstParagraph": "Equip technicians with a user-friendly mobile app for streamlined workflows, access to work orders, customer info, service procedures, checklists, and forms—that all work seamlessly online or offline.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Equip technicians with a user-friendly mobile app for streamlined workflows, access to work orders, customer info, service procedures, checklists, and forms&#x2014;that all work seamlessly online or offline. </p>",
      "words": 28,
      "direct": false,
      "issue": "First paragraph is 28 words and does not look like a concise direct answer."
    },
    {
      "heading": "Automate and streamline workflows",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Automate and streamline workflows </h3>",
      "firstParagraph": "Automate repetitive tasks like data entry, job routing, and status updates, freeing up technicians' time for more complex service activities. Deploy workflows and advanced checklists and forms to standardize service processes and ensure accurate data capture.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Automate repetitive tasks like data entry, job routing, and status updates, freeing up technicians&apos; time for more complex service activities. Deploy workflows and advanced checklists and forms to standardize service processes and ensure accurate data capture. </p>",
      "words": 36,
      "direct": false,
      "issue": "First paragraph is 36 words and does not look like a concise direct answer."
    },
    {
      "heading": "Installed base and asset lifecycle management",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Installed base and asset lifecycle management </h3>",
      "firstParagraph": "Track asset health, maintenance history, and service interventions throughout their lifespans to enable proactive maintenance, efficient change orders and recalls, and optimized performance.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Track asset health, maintenance history, and service interventions throughout their lifespans to enable proactive maintenance, efficient change orders and recalls, and optimized performance. </p>",
      "words": 23,
      "direct": false,
      "issue": "First paragraph is 23 words and does not look like a concise direct answer."
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    {
      "heading": "Customer self-service and engagement",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Customer self-service and engagement </h3>",
      "firstParagraph": "Provide tools for proactive customer communication, enabling them to track service progress, schedule appointments, and view their asset data.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Provide tools for proactive customer communication, enabling them to track service progress, schedule appointments, and view their asset data. </p>",
      "words": 19,
      "direct": false,
      "issue": "First paragraph is 19 words and does not look like a concise direct answer."
    },
    {
      "heading": "Remote service",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Remote service </h3>",
      "firstParagraph": "Enable remote support engineers with IoT data (via integration with ThingWorx or other IoT platforms) and service history to investigate issues more effectively. Provide service remotely through video conferencing, augmented reality tools, or chat functionalities, reducing truck rolls and expediting resolution times...",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Enable remote support engineers with IoT data (via integration with <a href=\"/en/products/thingworx\">ThingWorx</a>&#xa0;or other IoT platforms) and service history to investigate issues more effectively. Provide service remotely through video conferencing, augmented reality tools, or chat functionalities, reducing truck rolls and expediting resolution times, especially for remote locations or noncritical issues. </p>",
      "words": 49,
      "direct": false,
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    {
      "heading": "Performance analytics",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Performance analytics </h3>",
      "firstParagraph": "Provide data-driven insights into service performance metrics like technician productivity, resolution times, cost to serve, service profitability, to enable continuous improvement of field service operations.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\"> Provide data-driven insights into service performance metrics like technician productivity, resolution times, cost to serve, service profitability, to enable continuous improvement of field service operations. </p>",
      "words": 25,
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    {
      "heading": "Integration with existing systems",
      "headingHtml": "<h3 slot=\"seo-content\" class=\"u-display-none\"> Integration with existing systems </h3>",
      "firstParagraph": "Integrate with existing enterprise platforms (ERP, CRM) for a unified view of customer data, service history, and resource allocation.",
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      "words": 19,
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    },
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      "heading": "Meet our customers",
      "headingHtml": "<h2>Meet our customers</h2>",
      "firstParagraph": "ServiceMax is proud to partner with hundreds of industry leaders around the globe to drive service transformation.",
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      "words": 17,
      "direct": false,
      "issue": "First paragraph is 17 words and does not look like a concise direct answer."
    },
    {
      "heading": "Schneider Electric transforms globally",
      "headingHtml": "<h3> Schneider Electric transforms globally </h3>",
      "firstParagraph": "Learn how Schneider Electric eliminated 70% of paper-based processes, improved efficiencies, first-time fix rates, and NPS, while building more service revenue with ServiceMax.",
      "paragraphHtml": "<p>Learn how Schneider Electric eliminated 70% of paper-based processes, improved efficiencies, first-time fix rates, and NPS, while building more service revenue with ServiceMax.</p>",
      "words": 23,
      "direct": false,
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      "heading": "Westmor Industries deploys game-changing experience for both customers and technicians",
      "headingHtml": "<h3> Westmor Industries deploys game-changing experience for both customers and technicians </h3>",
      "firstParagraph": "See how Westmor replaced manual processes and used ServiceMax’s mobile tools to increase technician utilization by 20%.",
      "paragraphHtml": "<p>See how Westmor replaced manual processes and used ServiceMax&#x2019;s mobile tools to increase technician utilization by 20%.</p>",
      "words": 18,
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    {
      "heading": "Thermo Fisher increases NPS and service performance",
      "headingHtml": "<h3> Thermo Fisher increases NPS and service performance </h3>",
      "firstParagraph": "Discover how Thermo Fisher empowered field technicians with digital tools, reducing admin burdens and providing KPIs to enhance their success and customer experience.",
      "paragraphHtml": "<p>Discover how Thermo Fisher empowered field technicians with digital tools, reducing admin burdens and providing KPIs to enhance their success and customer experience.</p>",
      "words": 23,
      "direct": false,
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    },
    {
      "heading": "From proactive to predictive service at 3D Systems",
      "headingHtml": "<h3> From proactive to predictive service at 3D Systems </h3>",
      "firstParagraph": "Learn how 3D Systems uses IoT and ServiceMax to predict service needs, cutting repeat visits by 39%.",
      "paragraphHtml": "<p> Learn how 3D Systems uses IoT and ServiceMax to predict service needs, cutting repeat visits by 39%.</p>",
      "words": 17,
      "direct": false,
      "issue": "First paragraph is 17 words and does not look like a concise direct answer."
    },
    {
      "heading": "Millipore Sigma drives efficiency",
      "headingHtml": "<h3> Millipore Sigma drives efficiency </h3>",
      "firstParagraph": "See why Millipore Sigma chose ServiceMax to harmonize service data across 40 countries to get real-time data insights and drive profitability.",
      "paragraphHtml": "<p>See why Millipore Sigma chose ServiceMax to harmonize service data across 40 countries to get real-time data insights and drive profitability.</p>",
      "words": 21,
      "direct": false,
      "issue": "First paragraph is 21 words and does not look like a concise direct answer."
    },
    {
      "heading": "ServiceMax Core technology",
      "headingHtml": "<h2> ServiceMax Core technology </h2>",
      "firstParagraph": "ServiceMax&rsquo;s asset-centric platform leverages unique engines that power all service delivery processes to execute jobs of any scale and complexity. Building on ServiceMax&rsquo;s proven strengths in technology, these engines form the foundation of the innovative, enterprise-grade platform that transforms field...",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\">ServiceMax&amp;rsquo;s asset-centric platform leverages unique engines that power all service delivery processes to execute jobs of any scale and complexity. Building on ServiceMax&amp;rsquo;s proven strengths in technology, these engines form the foundation of the innovative, enterprise-grade platform that transforms field service for our customers.</p>",
      "words": 48,
      "direct": false,
      "issue": "First paragraph is 48 words and does not look like a concise direct answer."
    },
    {
      "heading": "Built on Salesforce",
      "headingHtml": "<h3> Built on Salesforce </h3>",
      "firstParagraph": "Built as an application on the Salesforce platform, ServiceMax seamlessly integrates with both the CRM and Service Cloud and delivers secure access to your information 24/7/365 on any device from anywhere.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\">Built as an application on the Salesforce platform, ServiceMax seamlessly integrates with both the CRM and Service Cloud and delivers secure access to your information 24/7/365 on any device from anywhere.</p>",
      "words": 33,
      "direct": false,
      "issue": "First paragraph is 33 words and does not look like a concise direct answer."
    },
    {
      "heading": "Optimization engine",
      "headingHtml": "<h3> Optimization engine </h3>",
      "firstParagraph": "An intelligent engine generates optimal schedules in real time, aligning with your business goals like cost efficiency, service levels, and travel times. Ensure exceptional customer experiences by matching the right technician to each job.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\">An intelligent engine generates optimal schedules in real time, aligning with your business goals like cost efficiency, service levels, and travel times. Ensure exceptional customer experiences by matching the right technician to each job.</p>",
      "words": 34,
      "direct": false,
      "issue": "First paragraph is 34 words and does not look like a concise direct answer."
    },
    {
      "heading": "Entitlements engine",
      "headingHtml": "<h3> Entitlements engine </h3>",
      "firstParagraph": "A fully automated rules-based engine keeps crucial contracts and warranty data accurate, available everywhere, and visible to all parties throughout the service delivery cycle.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\">A fully automated rules-based engine keeps crucial contracts and warranty data accurate, available everywhere, and visible to all parties throughout the service delivery cycle.</p>",
      "words": 24,
      "direct": false,
      "issue": "First paragraph is 24 words and does not look like a concise direct answer."
    },
    {
      "heading": "Service flow engine",
      "headingHtml": "<h3> Service flow engine </h3>",
      "firstParagraph": "Our unique business workflow engine ensures progression of your service delivery processes consistently from office to field, while adapting to your evolving business needs through flexible configuration.",
      "paragraphHtml": "<p slot=\"seo-content\" class=\"u-display-none\">Our unique business workflow engine ensures progression of your service delivery processes consistently from office to field, while adapting to your evolving business needs through flexible configuration.</p>",
      "words": 27,
      "direct": false,
      "issue": "First paragraph is 27 words and does not look like a concise direct answer."
    },
    {
      "heading": "ServiceMax Depot Repair: Bring asset intelligence to repair operations",
      "headingHtml": "<h2> ServiceMax Depot Repair: Bring asset intelligence to repair operations </h2>",
      "firstParagraph": "Connect asset history with repair workflows to guide better decisions across the depot. Improve cost control, keep repairs on schedule, and deliver consistent repair quality from inspection through repair and refurbishment.",
      "paragraphHtml": "<p>Connect asset history with repair workflows to guide better decisions across the depot. Improve cost control, keep repairs on schedule, and deliver consistent repair quality from inspection through repair and refurbishment.</p>",
      "words": 31,
      "direct": false,
      "issue": "First paragraph is 31 words and does not look like a concise direct answer."
    },
    {
      "heading": "Industry-specific success",
      "headingHtml": "<h2>Industry-specific success</h2>",
      "firstParagraph": "",
      "paragraphHtml": "<p></p>",
      "words": 0,
      "direct": false,
      "issue": "First paragraph is 0 words and does not look like a concise direct answer."
    },
    {
      "heading": "Industrial equipment and heavy machinery",
      "headingHtml": "<h3>Industrial equipment and heavy machinery</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Medical devices",
      "headingHtml": "<h3>Medical devices</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Electronics and high-tech",
      "headingHtml": "<h3>Electronics and high-tech</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Equipment dealers",
      "headingHtml": "<h3>Equipment dealers</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Oil & gas and energy",
      "headingHtml": "<h3>Oil &amp; gas and energy</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Building and construction",
      "headingHtml": "<h3>Building and construction</h3>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Introducing ServiceMax AI: Smarter Service with GenAI that just works",
      "headingHtml": "<h2> Introducing ServiceMax AI: Smarter Service with GenAI that just works </h2>",
      "firstParagraph": "ServiceMax AI was built for service. Find out how it transforms decades of field service and asset data into real-time, actionable intelligence.",
      "paragraphHtml": "<p>ServiceMax AI was built for service. Find out how it transforms decades of field service and asset data into real-time, actionable intelligence.</p>",
      "words": 22,
      "direct": false,
      "issue": "First paragraph is 22 words and does not look like a concise direct answer."
    },
    {
      "heading": "Recommended for you",
      "headingHtml": "<h2>Recommended for you</h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "ServiceMax product training",
      "headingHtml": "<h3> ServiceMax product training </h3>",
      "firstParagraph": "Learn the skills to unlock the full potential of your ServiceMax product.",
      "paragraphHtml": "<p>Learn the skills to unlock the full potential of your ServiceMax product.</p>",
      "words": 12,
      "direct": false,
      "issue": "First paragraph is 12 words and does not look like a concise direct answer."
    },
    {
      "heading": "ServiceMax Core: AI-powered service management for asset-intensive industries",
      "headingHtml": "<h3> ServiceMax Core: AI-powered service management for asset-intensive industries </h3>",
      "firstParagraph": "ServiceMax Core simplifies the repair and maintenance of the most complex equipment for best-in-class service efficiencies and equipment uptime.",
      "paragraphHtml": "<p>ServiceMax Core simplifies the repair and maintenance of the most complex equipment for best-in-class service efficiencies and equipment uptime.</p>",
      "words": 19,
      "direct": false,
      "issue": "First paragraph is 19 words and does not look like a concise direct answer."
    },
    {
      "heading": "Transform field service with Generative AI",
      "headingHtml": "<h3> Transform field service with Generative AI </h3>",
      "firstParagraph": "Discover how ServiceMax AI empowers service teams with instant insights and intelligent automation.",
      "paragraphHtml": "<p>Discover how ServiceMax AI empowers service teams with instant insights and intelligent automation.</p>",
      "words": 13,
      "direct": false,
      "issue": "First paragraph is 13 words and does not look like a concise direct answer."
    },
    {
      "heading": "Ready to get started with ServiceMax?",
      "headingHtml": "<h2> Ready to get started with ServiceMax? </h2>",
      "firstParagraph": "",
      "paragraphHtml": "",
      "words": 0,
      "direct": false,
      "issue": "No paragraph follows this heading."
    },
    {
      "heading": "Ready to get started with ServiceMax?",
      "headingHtml": "<h2>Ready to get started with ServiceMax?</h2>",
      "firstParagraph": "Hi {name}, welcome back. Not you?",
      "paragraphHtml": "<p class=\"u-text-bold\">Hi {name}, welcome back.<br> <a rel=\"noopener noreferrer\" id=\"js-reset-form\" href=\"#\" target=\"_blank\">Not you?</a></p>",
      "words": 6,
      "direct": false,
      "issue": "First paragraph is 6 words and does not look like a concise direct answer."
    }
  ],
  "score": 65,
  "weight": 8
}

Agent Ease of UseAPIEmerging recommendation

AI context endpoint

AI context endpoint is informational for this page.

Informational

Needs attention

AI context endpoint

Informational
01

Issue

AI context endpoint is informational for this page.

02

Why it matters

A context endpoint gives agents a small, low-latency summary of product purpose, safe actions, and canonical machine-readable resources without scraping the whole site.

Check name

AI context endpoint

Score

100/100

Status

informational

Category

API

Maturity

Emerging recommendation

Goal

Expose a compact API context endpoint agents can fetch before deciding which public API or discovery resource to use.

Result

AI context endpoint is informational for this page.

Validation steps

  1. Fetch to find resource

    AI context endpoint was not found at the expected path.

Evidence
{
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "informational",
      "evidence": {
        "checked": [
          {
            "path": "/api/ai/context",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/api/context",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/context",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "AI context endpoint was not found at the expected path.",
      "howToFix": "Publish a concise JSON or Markdown AI context endpoint describing the product, public actions, and machine-readable resources."
    }
  ]
}

GEO, AIO and AEOGEO, AIO & AEOEmerging recommendation

AIO: Query intent coverage

AIO: Query intent coverage is informational for this page.

Informational

Needs attention

AIO: Query intent coverage

Informational
01

Issue

Missing likely AI Overview intent sections: benefits, cost, compare.

Details

02

Why it matters

AI Overviews depend on Google-search eligibility, useful visible content, consistent structured data, answer-first sections, trust signals, and preview controls that permit snippets.

Check name

AIO: Query intent coverage

Score

70/100

Status

informational

Category

GEO, AIO & AEO

Maturity

Emerging recommendation

Goal

Make page content eligible and useful for Google AI Overviews and AI Mode extraction.

Result

AIO: Query intent coverage is informational for this page.

Evidence
{
  "headings": [
    {
      "text": "PTC NEXT On Demand is now available!",
      "html": "<h2 slot=\"seo-content\">PTC NEXT On Demand is now available!</h2>"
    },
    {
      "text": "What is ServiceMax?",
      "html": "<h2> What is ServiceMax? </h2>"
    },
    {
      "text": "A leader in field service management",
      "html": "<h2>A leader in field service management</h2>"
    },
    {
      "text": "Complete field service management",
      "html": "<h2 slot=\"seo-content\" class=\"u-display-none\">Complete field service management</h2>"
    },
    {
      "text": "Meet our customers",
      "html": "<h2>Meet our customers</h2>"
    },
    {
      "text": "ServiceMax Core technology",
      "html": "<h2> ServiceMax Core technology </h2>"
    },
    {
      "text": "ServiceMax Depot Repair: Bring asset intelligence to repair operations",
      "html": "<h2> ServiceMax Depot Repair: Bring asset intelligence to repair operations </h2>"
    },
    {
      "text": "Industry-specific success",
      "html": "<h2>Industry-specific success</h2>"
    },
    {
      "text": "Find the best solution for your organization",
      "html": "<h2>Find the best solution for your organization</h2>"
    },
    {
      "text": "Introducing ServiceMax AI: Smarter Service with GenAI that just works",
      "html": "<h2> Introducing ServiceMax AI: Smarter Service with GenAI that just works </h2>"
    },
    {
      "text": "Recommended for you",
      "html": "<h2>Recommended for you</h2>"
    },
    {
      "text": "Ready to get started with ServiceMax?",
      "html": "<h2> Ready to get started with ServiceMax? </h2>"
    },
    {
      "text": "Ready to get started with ServiceMax?",
      "html": "<h2>Ready to get started with ServiceMax?</h2>"
    }
  ],
  "expected": [
    {
      "id": "what",
      "label": "What is Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "how",
      "label": "How does Field Service Management Software work?",
      "pattern": {}
    },
    {
      "id": "benefits",
      "label": "Why use Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Field Service Management Software free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Field Service Management Software compare with alternatives?",
      "pattern": {}
    }
  ],
  "missing": [
    {
      "id": "benefits",
      "label": "Why use Field Service Management Software?",
      "pattern": {}
    },
    {
      "id": "cost",
      "label": "Is Field Service Management Software free or paid?",
      "pattern": {}
    },
    {
      "id": "compare",
      "label": "How does Field Service Management Software compare with alternatives?",
      "pattern": {}
    }
  ],
  "score": 70,
  "weight": 4
}

Agent Ease of UseAuthEmerging recommendation

Auth.md Agent Registration

Auth.md Agent Registration has an informational finding because the page appears to support authentication.

Informational

Needs attention

Auth.md Agent Registration

Informational
01

Issue

auth.md response did not match the expected agent registration shape. Content-Type "text/html" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link; missing supported identity type language; missing credential type language.

02

Why it matters

Agent registration metadata lets automated clients find the registration path, supported identity types, credential types, and related claim or revocation endpoints without scraping human docs.

Check name

Auth.md Agent Registration

Score

0/100

Status

informational

Category

Auth

Maturity

Emerging recommendation

Goal

Publish Auth.md and agent_auth metadata so agents can discover registration and credential requirements.

Result

Auth.md Agent Registration has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch and validate /auth.md

    auth.md response did not match the expected agent registration shape. Content-Type "text/html" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link; missing supported identity type language; missing credential type language.

  2. Publish protected resource metadata

    The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

  3. Validate agent_auth authorization metadata

    OAuth authorization server metadata could not be fetched.

Evidence
{
  "failedStep": "auth-md",
  "steps": [
    {
      "id": "auth-md",
      "title": "Fetch and validate /auth.md",
      "status": "fail",
      "evidence": {
        "path": "/auth.md",
        "ok": false,
        "statusCode": 404,
        "contentType": "text/html",
        "length": 95095,
        "validation": {
          "valid": false,
          "issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html\" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link; missing supported identity type language; missing credential type language.",
          "compatibleContentType": false,
          "contentLength": 60539,
          "hasRegisterInstructions": true,
          "hasProtectedResourceLink": false,
          "hasAuthorizationServerLink": false,
          "mentionsIdentity": false,
          "mentionsCredential": false,
          "links": [
            "/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js",
            "/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js",
            "/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js",
            "/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js",
            "/style",
            "/html;",
            "https://wwwstaging.ptc.com/en/Errors/404-redirect\"",
            "https://wwwstaging.ptc.com/en/errors/404-redirect\"",
            "https://wwwstaging.ptc.com/cn/errors/404-redirect\"",
            "https://wwwstaging.ptc.com/tw/errors/404-redirect\""
          ],
          "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.25750.njVVhhqvxFrS\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.25750.njVVhhqvxFrS\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
        }
      },
      "issue": "auth.md response did not match the expected agent registration shape. Content-Type \"text/html\" is not Markdown or text/plain; missing /.well-known/oauth-protected-resource link; missing /.well-known/oauth-authorization-server link; missing supported identity type language; missing credential type language.",
      "howToFix": "Serve /auth.md at the site root as Markdown with agent registration instructions and links to OAuth metadata."
    },
    {
      "id": "oauth-protected-resource",
      "title": "Publish protected resource metadata",
      "status": "fail",
      "evidence": {
        "path": "/.well-known/oauth-protected-resource",
        "ok": false,
        "statusCode": 404,
        "contentType": "text/html; charset=utf-8",
        "length": 94450,
        "text": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequential-bundle-example, author-listing-example, bundle-example, ptc-product-sidebar, ptc-embedded-quiz,\r\n    ptc-news, ptc-product-card, ptc-homepage-video-background, ptc-modal-quiz, ptc-office-locations, ptc-product-category, ptc-product-highlight-card, ptc-white-paper, footer-form,\r\n    homepage-toggled-content, innovator-toggle-container, ptc-announcement, ptc-collapse-list, ptc-product-list, ptc-social-icons-footer, ptc-tab-list, ptc-value-led-card, ptc-value-prop-card,\r\n    ptc-bio-card, ptc-hero, ptc-icon-minimize, ptc-office-location-card, ptc-previous-url, ptc-pricing-tabs, ptc-quote, ptc-related-card-rail, ptc-square-card, ptc-sticky-title, ptc-theater-video-modal,\r\n    ptc-dropdown, ptc-filter-tag, ptc-form-radio-button, ptc-list, ptc-media-card, ptc-mobile-select, ptc-nav-submenu, ptc-pagenation, ptc-podcast-card, ptc-search-field, ptc-slit-card, ptc-subnav-card,\r\n    ptc-value-led-layout, ptc-value-led-speed-bump, dynamic-box-bundle, jumbotron-sub-menu, my-component, ptc-accordion, ptc-accordion-item, ptc-back-to-top, ptc-brightcov-video, ptc-case-studies-slider,\r\n    ptc-checkbox-group, ptc-container, ptc-data-lookup, ptc-footer, ptc-footer-new, ptc-form-radio-group, ptc-hero-footer-cta, ptc-homepage-image-feature, ptc-icon-card, ptc-icon-component, ptc-icon-list, ptc-minimized-nav,\r\n    ptc-nav-card, ptc-nav-link, ptc-nav-pills, ptc-nav-slider, ptc-nav-tile, ptc-preferance-center-form, ptc-readmore-char, ptc-readmore-v2, ptc-responsive-wrapper, ptc-seo-title, ptc-shopping-cart,\r\n    ptc-showcase-card, ptc-span, ptc-sticky-icons, ptc-sticky-section, ptc-subnav, ptc-tab, ptc-tabs, ptc-text-copy-with-background, ptc-two-column-media, ptc-value-led-content, ptc-value-led-content-highlight,\r\n    ptc-value-led-intro, tab-content, tab-header, ptc-pricing-add-on-card, ptc-social-share, ptc-image-download-strip, ptc-ellipsis-dropdown, homepage-clickable-tab, ptc-breadcrumb, ptc-checkbox, ptc-filter-dropdown,\r\n    ptc-badge, ptc-link, ptc-pricing-block, ptc-product-dropdown, ptc-progress-bar, ptc-skeleton, ptc-svg-btn, ptc-theater-video, ptc-theater-video-playlist, ptc-tooltip-v2, ptc-jumbotron, ptc-card, ptc-dynamic-card,\r\n    fl-tab-header, dropdown-item, fl-tab-content, fl-tab-image, ptc-card-bottom, ptc-card-wrapper, ptc-info-tile, ptc-multi-select, ptc-date, ptc-select, list-item, ptc-form-checkbox, ptc-textfield, ptc-card-content,\r\n    ptc-readmore, ptc-button, icon-asset, ptc-background-video, ptc-overlay, ptc-modal, max-width-container, ptc-close-icon, ptc-img, ptc-picture, ptc-tooltip, ptc-spacer, ptc-para, ptc-title, ptc-inline-cta\r\n\r\n    academic-form, bc-video-playlist, blog-authors, blogs-listing-layout, card-slider, case-studies-listing-layout, dynamic-product-drivers, embed-form,\r\n    events-listing-layout, expand-accordion, external-resource, featured-articles-section, featured-list-bundle, filter-level-theater, footer-nav,\r\n    generic-form, header-nav, home-page-bne, home-page-hero, homepage-case-study-cards, hp-jumbotron, hp-toggled-content, hub-search-result,\r\n    inline-form, inline-form-fef, innovator-toggle, jumbotron-wrapper, layout-bundle, news-listing-layout, newsroom-search-result, login-form\r\n    partners-listi"
      },
      "issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/oauth-protected-resource with resource and authorization_servers fields."
    },
    {
      "id": "agent-auth-block",
      "title": "Validate agent_auth authorization metadata",
      "status": "fail",
      "evidence": {
        "valid": false,
        "issue": "OAuth authorization server metadata could not be fetched.",
        "fetch": {
          "ok": false,
          "statusCode": 404,
          "contentType": "text/html; charset=utf-8",
          "length": 94450,
          "text": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequential-bundle-example, author-listing-example, bundle-example, ptc-product-sidebar, ptc-embedded-quiz,\r\n    ptc-news, ptc-product-card, ptc-homepage-video-background, ptc-modal-quiz, ptc-office-locations, ptc-product-category, ptc-product-highlight-card, ptc-white-paper, footer-form,\r\n    homepage-toggled-content, innovator-toggle-container, ptc-announcement, ptc-collapse-list, ptc-product-list, ptc-social-icons-footer, ptc-tab-list, ptc-value-led-card, ptc-value-prop-card,\r\n    ptc-bio-card, ptc-hero, ptc-icon-minimize, ptc-office-location-card, ptc-previous-url, ptc-pricing-tabs, ptc-quote, ptc-related-card-rail, ptc-square-card, ptc-sticky-title, ptc-theater-video-modal,\r\n    ptc-dropdown, ptc-filter-tag, ptc-form-radio-button, ptc-list, ptc-media-card, ptc-mobile-select, ptc-nav-submenu, ptc-pagenation, ptc-podcast-card, ptc-search-field, ptc-slit-card, ptc-subnav-card,\r\n    ptc-value-led-layout, ptc-value-led-speed-bump, dynamic-box-bundle, jumbotron-sub-menu, my-component, ptc-accordion, ptc-accordion-item, ptc-back-to-top, ptc-brightcov-video, ptc-case-studies-slider,\r\n    ptc-checkbox-group, ptc-container, ptc-data-lookup, ptc-footer, ptc-footer-new, ptc-form-radio-group, ptc-hero-footer-cta, ptc-homepage-image-feature, ptc-icon-card, ptc-icon-component, ptc-icon-list, ptc-minimized-nav,\r\n    ptc-nav-card, ptc-nav-link, ptc-nav-pills, ptc-nav-slider, ptc-nav-tile, ptc-preferance-center-form, ptc-readmore-char, ptc-readmore-v2, ptc-responsive-wrapper, ptc-seo-title, ptc-shopping-cart,\r\n    ptc-showcase-card, ptc-span, ptc-sticky-icons, ptc-sticky-section, ptc-subnav, ptc-tab, ptc-tabs, ptc-text-copy-with-background, ptc-two-column-media, ptc-value-led-content, ptc-value-led-content-highlight,\r\n    ptc-value-led-intro, tab-content, tab-header, ptc-pricing-add-on-card, ptc-social-share, ptc-image-download-strip, ptc-ellipsis-dropdown, homepage-clickable-tab, ptc-breadcrumb, ptc-checkbox, ptc-filter-dropdown,\r\n    ptc-badge, ptc-link, ptc-pricing-block, ptc-product-dropdown, ptc-progress-bar, ptc-skeleton, ptc-svg-btn, ptc-theater-video, ptc-theater-video-playlist, ptc-tooltip-v2, ptc-jumbotron, ptc-card, ptc-dynamic-card,\r\n    fl-tab-header, dropdown-item, fl-tab-content, fl-tab-image, ptc-card-bottom, ptc-card-wrapper, ptc-info-tile, ptc-multi-select, ptc-date, ptc-select, list-item, ptc-form-checkbox, ptc-textfield, ptc-card-content,\r\n    ptc-readmore, ptc-button, icon-asset, ptc-background-video, ptc-overlay, ptc-modal, max-width-container, ptc-close-icon, ptc-img, ptc-picture, ptc-tooltip, ptc-spacer, ptc-para, ptc-title, ptc-inline-cta\r\n\r\n    academic-form, bc-video-playlist, blog-authors, blogs-listing-layout, card-slider, case-studies-listing-layout, dynamic-product-drivers, embed-form,\r\n    events-listing-layout, expand-accordion, external-resource, featured-articles-section, featured-list-bundle, filter-level-theater, footer-nav,\r\n    generic-form, header-nav, home-page-bne, home-page-hero, homepage-case-study-cards, hp-jumbotron, hp-toggled-content, hub-search-result,\r\n    inline-form, inline-form-fef, innovator-toggle, jumbotron-wrapper, layout-bundle, news-listing-layout, newsroom-search-result, login-form\r\n    partners-listi"
        }
      },
      "issue": "OAuth authorization server metadata could not be fetched.",
      "howToFix": "Add agent_auth to /.well-known/oauth-authorization-server with register_uri, supported identity types, credential types, and claim or revocation URLs where applicable."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "visible-text",
        "weight": 3,
        "match": "login"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

AI DiscoverabilityDiscoverabilityEstablished

IndexNow key

IndexNow key is informational for this page.

Informational

Needs attention

IndexNow key

Informational
01

Issue

IndexNow key is informational for this page.

02

Why it matters

IndexNow lets sites notify participating search engines about changed URLs, but ownership verification requires a UTF-8 key file whose filename matches the key.

Check name

IndexNow key

Score

100/100

Status

informational

Category

Discoverability

Maturity

Established

Goal

Verify that IndexNow ownership key placement is detectable when the site advertises it.

Result

IndexNow key is informational for this page.

Validation steps

  1. Find advertised IndexNow key location

    No IndexNow key location was advertised in HTML, Link headers, or robots.txt.

  2. Fetch and validate IndexNow key file

    No discoverable IndexNow key file was found.

Evidence
{
  "steps": [
    {
      "id": "advertised-location",
      "title": "Find advertised IndexNow key location",
      "status": "informational",
      "evidence": {
        "advertised": []
      },
      "issue": "No IndexNow key location was advertised in HTML, Link headers, or robots.txt.",
      "howToFix": "Advertise the key location with robots.txt IndexNow-Key, rel=\"indexnow-key\", or meta name=\"indexnow-key-location\" if you want scanners to verify it."
    },
    {
      "id": "fetch-key",
      "title": "Fetch and validate IndexNow key file",
      "status": "informational",
      "evidence": {
        "advertised": [],
        "checked": []
      },
      "issue": "No discoverable IndexNow key file was found.",
      "howToFix": "Host a UTF-8 text file named {key}.txt using a 32-character hexadecimal key whose body exactly matches the key."
    }
  ]
}

Agent Ease of UseAuthEstablished

OAuth / OIDC discovery

OAuth / OIDC discovery has an informational finding because the page appears to support authentication.

Informational

Needs attention

OAuth / OIDC discovery

Informational
01

Issue

OAuth / OIDC discovery was not found at the expected path.

02

Why it matters

OAuth and OIDC discovery let agents find authorization, token, and key endpoints programmatically instead of relying on human documentation.

Check name

OAuth / OIDC discovery

Score

0/100

Status

informational

Category

Auth

Maturity

Established

Goal

Publish OAuth/OIDC discovery metadata so agents can authenticate with your APIs.

Result

OAuth / OIDC discovery has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch to find resource

    OAuth / OIDC discovery was not found at the expected path.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch to find resource",
      "status": "fail",
      "evidence": {
        "checked": [
          {
            "path": "/.well-known/openid-configuration",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          },
          {
            "path": "/.well-known/oauth-authorization-server",
            "statusCode": 404,
            "contentType": "text/html; charset=utf-8",
            "length": 94450
          }
        ]
      },
      "issue": "OAuth / OIDC discovery was not found at the expected path.",
      "howToFix": "Publish valid OAuth/OIDC metadata only when the site actually supports OAuth/OIDC. Otherwise omit provider discovery and document any unauthenticated public APIs separately."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "visible-text",
        "weight": 3,
        "match": "login"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

Agent Ease of UseAuthEmerging recommendation

OAuth Protected Resource

OAuth Protected Resource has an informational finding because the page appears to support authentication.

Informational

Needs attention

OAuth Protected Resource

Informational
01

Issue

The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

02

Why it matters

Protected Resource metadata tells agents which authorization servers protect an API and how to connect authentication challenges to the right resource.

Check name

OAuth Protected Resource

Score

0/100

Status

informational

Category

Auth

Maturity

Emerging recommendation

Goal

Publish OAuth Protected Resource Metadata so agents can discover how to authenticate.

Result

OAuth Protected Resource has an informational finding because the page appears to support authentication.

Validation steps

  1. Fetch protected resource metadata

    The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.

  2. Validate protected resource metadata

    Response is not valid JSON.

  3. Validate protected resource identity

    Protected resource metadata `resource` did not match the resource identifier used to retrieve it.

  4. Probe protected API Bearer challenge

    No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.

Evidence
{
  "failedStep": "fetch",
  "steps": [
    {
      "id": "fetch",
      "title": "Fetch protected resource metadata",
      "status": "fail",
      "evidence": {
        "path": "/.well-known/oauth-protected-resource",
        "statusCode": 404,
        "contentType": "text/html; charset=utf-8"
      },
      "issue": "The OAuth Protected Resource metadata endpoint did not return HTTP 2xx.",
      "howToFix": "Publish /.well-known/oauth-protected-resource JSON."
    },
    {
      "id": "metadata",
      "title": "Validate protected resource metadata",
      "status": "fail",
      "evidence": {
        "valid": false,
        "compatibleContentType": false,
        "issue": "Response is not valid JSON.",
        "rawExcerpt": "\r\n\r\n<!DOCTYPE html>\r\n<html lang=\"en\">\r\n<head>\r\n    \r\n\r\n\r\n<link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/ptcw-design.esm.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-DcSQQLdn.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-BD_uYbUU.js?v=4.0.6.11583.zyfoyC5X6Mhg\"><link rel=\"modulepreload\" href=\"/dist/static/smartbeans/ptcw-design/p-6667147c.entry.js?v=4.0.6.11583.zyfoyC5X6Mhg\">\r\n\r\n<style>\r\n    bundle-jumbotron-example, homepage-jumbotron, ptc-featured-list, ptc-filter-level-theater, featured-list, embedded-form, news-search-result, ptc-form, ptc-pricing-packaging-table,\r\n    academic-form-test, most-popular-news, ptc-pricing-add-on-section, sequential-bundle, sequ"
      },
      "issue": "Response is not valid JSON.",
      "howToFix": "Publish resource and authorization_servers as absolute URLs."
    },
    {
      "id": "resource-identity",
      "title": "Validate protected resource identity",
      "status": "fail",
      "evidence": {
        "expectedResource": "https://www.ptc.com"
      },
      "issue": "Protected resource metadata `resource` did not match the resource identifier used to retrieve it.",
      "howToFix": "Set `resource` to the origin/resource identifier represented by /.well-known/oauth-protected-resource."
    },
    {
      "id": "protected-route-challenge",
      "title": "Probe protected API Bearer challenge",
      "status": "informational",
      "evidence": {
        "checked": [
          {
            "path": "/api/admin/scans",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.ptc.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/admin/summary",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.ptc.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          },
          {
            "path": "/api/scans",
            "statusCode": 404,
            "wwwAuthenticate": {
              "valid": false,
              "present": false
            },
            "expectedMetadataUrl": "https://www.ptc.com/.well-known/oauth-protected-resource",
            "metadataUrlMatches": true,
            "resourceMatchesRequestContext": true
          }
        ]
      },
      "issue": "No protected route with a 401 Bearer challenge was detected; metadata alone does not prove a protected resource.",
      "howToFix": "When this site exposes bearer-protected APIs, return 401 with WWW-Authenticate: Bearer and link resource_metadata."
    }
  ],
  "authApplicability": {
    "supportsAuth": true,
    "score": 3,
    "signals": [
      {
        "source": "visible-text",
        "weight": 3,
        "match": "login"
      }
    ]
  },
  "resourceFetchSucceeded": false
}

Performance and AccessibilityAccessibilityBrowser audit

`[aria-*]` attributes do not match their roles

50 Fail

Check name

`[aria-*]` attributes do not match their roles

Score

0/100

Status

fail

Device

desktop

Category

Accessibility

Fix guidance

Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. [Learn how to match ARIA attributes to their roles](https://dequeuniversity.com/rules/axe/4.11/aria-allowed-attr).

Evidence
{
  "description": "Each ARIA `role` supports a specific subset of `aria-*` attributes. Mismatching these invalidates the `aria-*` attributes. [Learn how to match ARIA attributes to their roles](https://dequeuniversity.com/rules/axe/4.11/aria-allowed-attr)."
}

Performance and AccessibilityAccessibilityBrowser audit

Elements with visible text labels do not have matching accessible names.

50 Fail

Check name

Elements with visible text labels do not have matching accessible names.

Score

0/100

Status

fail

Device

desktop

Category

Accessibility

Fix guidance

Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. [Learn more about accessible names](https://dequeuniversity.com/rules/axe/4.11/label-content-name-mismatch).

Evidence
{
  "description": "Visible text labels that do not match the accessible name can result in a confusing experience for screen reader users. [Learn more about accessible names](https://dequeuniversity.com/rules/axe/4.11/label-content-name-mismatch)."
}

SEOSEOBrowser audit

Image elements do not have `[alt]` attributes

50 Fail

Check name

Image elements do not have `[alt]` attributes

Score

0/100

Status

fail

Device

desktop

Category

SEO

Fix guidance

Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. [Learn more about the `alt` attribute](https://dequeuniversity.com/rules/axe/4.11/image-alt).

Evidence
{
  "description": "Informative elements should aim for short, descriptive alternate text. Decorative elements can be ignored with an empty alt attribute. [Learn more about the `alt` attribute](https://dequeuniversity.com/rules/axe/4.11/image-alt)."
}

SEOSEOBrowser audit

Links do not have descriptive text

50 Fail

Check name

Links do not have descriptive text

Score

0/100

Status

fail

Device

desktop

Category

SEO

Estimated savings

3 links found

Fix guidance

Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/).

Evidence
{
  "displayValue": "3 links found",
  "description": "Descriptive link text helps search engines understand your content. [Learn how to make links more accessible](https://developer.chrome.com/docs/lighthouse/seo/link-text/)."
}

Performance and AccessibilityPerformanceBrowser audit

Forced reflow

33 Fail

Check name

Forced reflow

Score

0/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about [forced reflows](https://developer.chrome.com/docs/performance/insights/forced-reflow) and possible mitigations.

Evidence
{
  "description": "A forced reflow occurs when JavaScript queries geometric properties (such as offsetWidth) after styles have been invalidated by a change to the DOM state. This can result in poor performance. Learn more about [forced reflows](https://developer.chrome.com/docs/performance/insights/forced-reflow) and possible mitigations."
}

Performance and AccessibilityPerformanceBrowser audit

Use efficient cache lifetimes

33 Fail

Check name

Use efficient cache lifetimes

Score

0/100

Status

fail

Device

desktop

Category

Performance

Estimated savings

Est savings of 318 KiB

Fix guidance

A long cache lifetime can speed up repeat visits to your page. [Learn more about caching](https://developer.chrome.com/docs/performance/insights/cache).

Evidence
{
  "displayValue": "Est savings of 318 KiB",
  "description": "A long cache lifetime can speed up repeat visits to your page. [Learn more about caching](https://developer.chrome.com/docs/performance/insights/cache)."
}

Performance and AccessibilityPerformanceBrowser audit

Loading performance

17 Fail

Check name

Loading performance

Score

48/100

Status

fail

Device

desktop

Category

Performance

Fix guidance

Review the grouped loading performance checks and improve the failing sub-checks listed in evidence.

Evidence
{
  "checks": [
    {
      "id": "server-response-time",
      "title": "Initial server response time was short",
      "score": 100,
      "displayValue": "Root document took 10 ms",
      "numericValue": 7
    },
    {
      "id": "first-contentful-paint",
      "title": "First Contentful Paint",
      "score": 81,
      "displayValue": "1.1 s",
      "numericValue": 1089.5186136547227
    },
    {
      "id": "speed-index",
      "title": "Speed Index",
      "score": 5,
      "displayValue": "4.6 s",
      "numericValue": 4629.507404387399
    },
    {
      "id": "network-rtt",
      "title": "Network Round Trip Times",
      "score": 100,
      "displayValue": "110 ms",
      "numericValue": 111.22955999999999
    },
    {
      "id": "interactive",
      "title": "Time to Interactive",
      "score": 20,
      "displayValue": "6.6 s",
      "numericValue": 6586.12055683524
    },
    {
      "id": "total-blocking-time",
      "title": "Total Blocking Time",
      "score": 14,
      "displayValue": "710 ms",
      "numericValue": 709.4999999999998
    },
    {
      "id": "max-potential-fid",
      "title": "Max Potential First Input Delay",
      "score": 63,
      "displayValue": "210 ms",
      "numericValue": 209.0000000000009
    },
    {
      "id": "largest-contentful-paint",
      "title": "Largest Contentful Paint",
      "score": 4,
      "displayValue": "5.9 s",
      "numericValue": 5906.520573879088
    }
  ]
}

Fix with MCP or CLI

Use this report as the handoff into remediation. Generate a coding-agent prompt with the failing checks attached, or jump to the MCP and CLI setup docs before your next rescan.

Score history

Public scan score over time

Public reports for this website origin. Select any point or report link to open that canonical report.

1 reports
Public score history report links
Scan dateScoreReadinessReport
47/100Level 2, Agent-LimitedCurrent report
ptc.com AI SEO Report: 47/100 (Level 2, Agent-Limited)